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  • Report:  #1155529

Complaint Review: Spy Tec inc. - NEW YORK, NY Internet

Reported By:
Mr Me - Orlando, Florida,
Submitted:
Updated:

Spy Tec inc.
252 W.38TH ST., 6TH FLOOR www.spytecinc.com NEW YORK, NY, 10018 Internet, USA
Phone:
877-212-7400
Web:
http://www.spytecinc.com/
Tell us has your experience with this business or person been good? What's this?

I searched E-bay and found a camera I was interested in located with Spy Tec Inc. Looking for a better price I searched for both a different business with a lower price and I searched for Spy Tec Inc on Amazon and eBay and found they had a domain www.spytecinc.com as well.

The best price offered was on Ebay at http://stores.ebay.com/spytecinc/ .

Since I had a few questions about the camera in question I emailed their site www.spytecinc.com and asked my questions. After checking www.spytecinc.com, Amazon and eBay to confirm the lowest price I made the purchase from there eBay store.

After receiving the product, I started to receive daily emails. I replied to some of those emails asking to have them stop, I clicked on the link to unsubscribe even though I had never subscribed, I have emailed them directly at [email protected] and asked to have them remove my email address from their database and several months later I'm still getting bombed with their email ads. I have contacted ebay and Amazon to file a report of email harassment.  Yet it still continues.

A warning to all who would have an interest in the goods of Spy Tec Inc, find an alternative business to spend your money at. Spy Tec Inc has hassled me relentlessly after I did business with them.

Don't waste your time or money. You will resent doing business with them after they start swamping your inbox begging for more sales.

 



4 Updates & Rebuttals

00sweeney

New York,
New York,
Being annoyed isn't the same as being ripped off

#2General Comment

Wed, February 25, 2015

Getting too much spam isn't the same as being ripped off. It's as simple as that. I don't think it's productive or helpful to vent your frustration about a company's excessive marketing zeal in a forum focusing on actual consumer complaints. Mark the email you receive as "spam" and you'll stop getting it. It's as simple as that. I find it hard to believe that they're going through dozens of domain names in order to outwit your spam filter. While I am sympathetic to your annoyance, this is the 21st century, and getting weekly emails from a company you don't want is neither bombardment nor harassment. It's just the price we pay for this glorious series of tubes we call the internet.


SpyTec

New York,
New York,
Follow Up

#3UPDATE Employee

Mon, June 23, 2014

Hello,

As far as we know, the Mail Chimp unsubscribe button works properly as long as you confirm on the 2nd step.  Many customers unsubscribe to our mailing list successfully. It is impossible to turn off the Mail Chimp unsubscribe button and we do not send any transactional e-mails  out that do not go through the Mail Chimp system.

 As I stated before, we have no reason to send e-mails to customers who don’t wish to be on our list. Why would we seek to knowingly irritate our customers?

We ask again for your cooperation to please provide your order number or e-mail address so that we can manually remove you from our mailing list.  

 

Thank you.


Mr Me

Florida,
Spy Tec is #1 BS artist

#4Author of original report

Fri, June 20, 2014

Spy Tec You are a liar!

You responded to save face.

You are implying that I am a fool, unable to follow through with the simple instructions of an unsubscribe link.

I have unsubscribed to these emails that I never did subscribe to in the first place. I have also emailed you, as you herein instructed.

From my first report I Quote "I replied to some of those emails asking to have them stop, I clicked on the link to unsubscribe even though I had never subscribed, I have emailed them directly at [email protected] and asked to have them remove my email address from their database".

I assume you are not a complete buffoon, yet you failed to read that I stated as much in my initial report.



Spy Tec Inc, You are Full of S*** and you are attempting to make yourself appear as a good guy when in fact you are not. Your company and or representatives have harassed me repeatedly even after I have asked repeatedly to be removed from your email spam list. I will not do business again with Spy Tec Inc because Spy Tec Inc has shown no respect for me as a customer. It is my opinion that any company that would repeatedly send advertising emails, even after being asked to stop, is not worth doing business with. This behavior tells me that Spy Tec Inc has a business model that lacks any kind of respect for the consumers.

Spy Tec Inc, I am offended you have invaded my privacy and forced me to unsubscribe from something I did not want nor have I asked for.

I plead with consumers not to take a chance with Spy Tec Inc.

I have found they are not worth the few pennies I saved because they are still spamming my email as of 06/19/2014... Find a different supplier for the stuff you are looking at buying.

Avoid the trouble I am going through with Spy Tec Inc by avoiding Spy Tec Inc.

Shop someplace else


SpyTec

New York,
New York,
Unsubscribing to E-mails

#5UPDATE Employee

Fri, June 20, 2014

Hello,

I am sorry about your experience with our company. First of all, we do not send daily e-mails out to any customers.

Please note also that all our transactional e-mails go through MailChimp (mailchimp.com - one of the most popular e-mail marketing services used). MailChimp requires all e-mails sent through their system to have an unsubscribe link at the bottom of each e-mail. (http://kb.mailchimp.com/article/why-do-i-have-to-use-your-unsubscribe-link). Perhaps, when you clicked on the unsubscribe link, you did not continue on to the next page to say why you are unsubscribing and to confirm the unsubscription.  If you do not complete that second step, you will not be unsubscribed from any e-mail system. If you were completing that second step, please let us know so we can inform mailchimp that their software is malfunctioning somehow.

Alternatively, if you would please respond with your e-mail address, we would be happy to manually unsubscribe you from our list. We have no desire to send e-mails to anybody who does no want them.

Thank you.

 

Spy Tec

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