SuperMedia LLC
DFW Airport,#2UPDATE Employee
Mon, July 30, 2012
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at:
Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:
BSKS
Kennett Square,#3Consumer Comment
Mon, July 30, 2012
We had a very similar experience, especially with the lack of contact. Within 2 weeks after we signed the contract, after feeling uncomfortable with the service and reading similar reviews, I decided to cancel the contract. The agreement says cancellation can be within 21 days and we were well before that. Our rep, after realizing I would not change my mind, said we had to wait for a call from her supervisor. he never called. I called him twice and left messages, I faxed and e-mailed a cancellation letter to her and to the above mentioned e-mail and I have still yet to have gotten confirmation of cancellation. I am very concerned that we, like you, will continue to be charged for a service we legitimately tried to cancel in accordance with their own contract.
ike777
nokomis,#4Author of original report
Sat, October 08, 2011
It's been a year since that con job called me. After I went through my old e-mails to find him I discovered that I had notated his name incorrectly on my report. His full name is Andrew DeTore. I was sold on a one time payment of $400 dollar package that I could cancel if 300 leads were not generated. I got 23 leads. And a bill for $4,800. Turns out that Me DeTore failed to divulge that it was $400 a month for 12 months not just one $400 dollar payment. None of the E-mails that I have saved reflect that it was 400 for 12 months either. I tried to cancel as I stated in my report and they refused by not answering my calls, and not complying with my cancellation requests that I left 4 times on a supervisor named Susan's voicemail. After one year now of not paying for a fraudulant con jobs slaes package the $400 that turned into $4,800 has now accrued up to $8,400.
Idearc
Middleton,#5UPDATE Employee
Fri, October 07, 2011
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: [email protected]
Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description: