John
Dallas,#2UPDATE Employee
Mon, January 17, 2005
January 11, 2005 Dear Mary, We are in receipt of your message dated January 8, 2005 and appreciate the opportunity to respond. According to your message, you ordered two necklace and bracelet Sets. However you only received one set. More than likely, the sets were shipped separately. However, in order to assist you further we would need more information from you, such as your last name and address. From that information, we can locate your account. Please contact me at 214-915-7317. We will take whatever steps are necessary to make you a satisfied customer. Sincerely, Sweepstakes Clearinghouse