- Report: #58135
Complaint Review: T-Mobile / First Collections - Nationwide
-
Author Not Confirmed
Why?
T-Mobile / First Collections
www.tmobile.com Nationwide, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
T-Mobile / First Collections $200 cancellation fee imposed when my contract was complete. Kansas
After having terrible service from T-Mobile for almost 3 years, we decided to switch carriers.
Since our service contract was up, I was amazed that they billed me for a $200 disconnect fee. When I spoke to them about this, they said they would take care of it.
Next thing I know they sent me to collections.
Someone from First collections contacted me and I told them the same story I told T-mobile. The man at First Collections started yelling at me.
I do not like owing people money, so I contacted them again to try to get it cleared up. The person at First Collections said that I had 30 days to contest it, and now it was too late. I tried to explain to her that I DID contest it...several times.
Her name was Margaret and she hung up on me.
So, now these people can ROT in hell before they get that money.
Makinzie
napa, California
U.S.A.
Since our service contract was up, I was amazed that they billed me for a $200 disconnect fee. When I spoke to them about this, they said they would take care of it.
Next thing I know they sent me to collections.
Someone from First collections contacted me and I told them the same story I told T-mobile. The man at First Collections started yelling at me.
I do not like owing people money, so I contacted them again to try to get it cleared up. The person at First Collections said that I had 30 days to contest it, and now it was too late. I tried to explain to her that I DID contest it...several times.
Her name was Margaret and she hung up on me.
So, now these people can ROT in hell before they get that money.
Makinzie
napa, California
U.S.A.
1 Updates & Rebuttals
John
Memphis,Tennessee,
U.S.A.
Here's What To Do
#2Consumer Suggestion
Fri, May 23, 2003
Review your original contract thoroughly. Make sure you cancelled it correctly. If you did: Send a CERTIFIED letter to the collection agency demanding validation of the debt. There is NO 30-day limit for this. You were simply lied to by professionally trained liars. Once the collection agency receives your letter they may NOT make any further collection attempts via phone or letter until you have received the validation. If they do, EACH violation is worth $1000 + legal fees in your pocket. Not too bad, eh? If they attempt to smear your credit rating before validation that counts as a violation as well. Go for the $1000. Plenty of lawyers will take these cases since the legal fees are included. Don't back down.......
