- Report: #1456175
Complaint Review: Tapjoy - San Francisco California
Reported By:
Cass G. -
High Point, North Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Tapjoy
111 Sutter St San Francisco, 94104 California, United States
Web:
tapjoy.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Tapjoy Never received reward, Tapjoy refuses to respond San Francisco California
I purchased an offer from Dollar Shave Club via Tapjoy with the promise of 504 game gold. After the purchase, my Tapjoy status showed "Rewarded” but the gold never appeared in my game. I contacted Tapjoy and they sent an auto-reply email saying the gold had been awarded. I explained the issue, with screenshots showing the gold wasn’t there. This was on August 4th and I have not received any response from Tapjoy since despite multiple emails. They are running their business as a scam and deserve to be called out and shamed.
1 Updates & Rebuttals
Lord-Xanthor
San Bruno,United States
Sorry for necro response, what to do next time
#2Consumer Suggestion
Tue, September 01, 2020
Tapjoy is basically one of many names it goes by, offering prize currency for surveys and purchasing, yet rarely ever actually delivers. If you purchase a contract item like a product from Dollar Shave like you did, best way to give Tapjoy a bit of heartburn, so they learn to stop ripping customers off is to refuse what DSC sends you. Since Tapjoy did not fill their side of the bargain, there is no binding contract to do business with DSC who by the way is showing to be just as corrupt as Tapjoy.
Ill be writing an article most likely tomorrow if they don't get back. Charged my card for $74 then sent an email they dont sell bulk, which was 8 cartridges. If you refuse what DSC sends, they credit your card back and dock Tapjoy for the cost. My worst dealing with Tapjoy was buying into the disney club and like you, never getting the game currency. It was when Disney sent me not one, but 6 of the same blueray and discovered Tapjoy entered me not once, but 6 separate contracts, I not only refused package with writing to close account, I stopped my credit card just in case.
After 3 refusals, Disney got the message. I also stopped using both games and anything that dealt with Tapjoy. Those free play buy bonus games are not worth the trouble. 8 years ago I stopped because what they sold they modified after payment. Look up multiplayer games that are one time fee where you run your own server and make your own bonuses, and let Tapjoy file for chapter 11 once everyone else gets wise to there schemas.
