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Tdy Housing , Go TDY, Tdyhousing.com Fradulent Credit card charge, unjustified entry into apartment, lack of privacy Sierra Vista Arizona
TDY Housing without notice or authorization unilaterally charged my credit card account under a highly subjective clause in the lease agreement.
On 17 July 2009 TDY Housing charged my American Express card $1000 because there employees entered the condo I rent (when I was not there), and saw an ashtray within the home. Smoking is a violation of their lease (which I acknowledge), however I do not smoke in the home and the ashtray is kept indoors to prevent it blowing away outside. The house had no odor which was confirmed by the SVPD on the following Tuesday (after the "manager" neglected to meet me there for a second opinion). Now I gave the employee that entered the benefit of the doubt as a piece of equipment included in the house had an awkward odor (vacuum) which I asked for replacement 3 weeks prior. I have sent several emails to the company and finally they blocked my email address and they all get bounced back. Regardless of what their claims may be, there lease states "NO SMOKING: $1,000 deodorizing fee if smell of smoke is noticeable in home" that is too subjective and they could charge that to anyone at their leisure. The condition of the home is well documented photographically (on the advice of counsel) and there are no burns/ashes or stained walls in this condo. Also this company always comes in my house when im not home and never give notice (they also refuse too) they treat military people poorly and dont deserve US taxdollars