- Report: #325837
Complaint Review: The Frisco Shop Restaurant - Austin Texas
-
Author Confirmed
Why?
The Frisco Shop Restaurant
5819 Burnet Road Austin, 78621 Texas, U.S.A.
Phone:
512-459-6279
Web:
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The Frisco Shop Restaurant Another Rude, Customer No Service Restaurant Rip-off in Austin,Texas Austin Texas
Harry Aikin was probably one of the best mayors Austin,Texas has ever had. At least he is the ONLY onei n recent memory who ever had to WORK for a living!
Mr. Aikin had a chain of TERRIFIC, AFFORDABLE restaurants called the Nighhawk Steakhouses where great Texas-style food was sold at reasonable prices and the food was ALWAYS delicious!
Those restaurants were all over Austin and my family and I ate there often! The food was so good that it was available in many area grocery stores in frozen dinners! Thinking about those delicious salads, ground beef and desserts even now brings back some terrific memories.
After he passed away, most of his restaurants went with him, sad to say.
Only the Frisco Shop restaurant at the corner of Koenig and Burnet Road still remained.
I wanted to check it out because I was nostalgic for the Old Nighthawk Steakhouse fare and remembering what a warm, congenial and considerate host Mr. Aiken and his staff had been at the Nighthawks, I went here expecting the best!
When I went inside, all that was available was booths and a "Seat your self, Screw you attitude!"
The staff ignored me and some pretended not to speak English.
I was NOT ABLE TO FIT INTO ANY OF THE BOOTHS EVEN THOUGH I ONLY WEIGH only 120 lbs. I don't see how any adult fits there and I looked for alternative seating but was unable to find it.
There is a rather hefty radio talk show host from Austin who touts this palce regularly and he is at leawt 250 and I wondered how he cna eat in here if he can't fit in one of the too small booths.
I was outraged but this is something that I have come to expect of Austin restaurants. The Good oens are really great and the lousy ones and the one that are ON THE SKIDS AND ON THE WAY OUT are like THIS one!
So I walked out.
I am told that a Walgreen's will be replacing that restaurant and that they will open down the street in another restaurant where OVERPRICED LOUSY FOOD AND EVEN LOUSIER,RUDE SERVICE put it out of business.
I don['t wish Mr. Aiken's heirs and family ill BUT they NEED TO PAY MORE ATTENTION TO WHAT IS GOING ON IN THEIR RESTAURANT!
Assuming they NEED to work for a living, that is...
MY EXPERIENCE THERE WAS PURE HELL!!!!
DIDN'T GET TO TRY THE CELEBRATED CHICKEN AND DUMPLINGS THAT OLD EDDIE C THE RADIO TALK SHOW HOST RAVED ABOUT.....
Joe
Austin, Texas
U.S.A.
Mr. Aikin had a chain of TERRIFIC, AFFORDABLE restaurants called the Nighhawk Steakhouses where great Texas-style food was sold at reasonable prices and the food was ALWAYS delicious!
Those restaurants were all over Austin and my family and I ate there often! The food was so good that it was available in many area grocery stores in frozen dinners! Thinking about those delicious salads, ground beef and desserts even now brings back some terrific memories.
After he passed away, most of his restaurants went with him, sad to say.
Only the Frisco Shop restaurant at the corner of Koenig and Burnet Road still remained.
I wanted to check it out because I was nostalgic for the Old Nighthawk Steakhouse fare and remembering what a warm, congenial and considerate host Mr. Aiken and his staff had been at the Nighthawks, I went here expecting the best!
When I went inside, all that was available was booths and a "Seat your self, Screw you attitude!"
The staff ignored me and some pretended not to speak English.
I was NOT ABLE TO FIT INTO ANY OF THE BOOTHS EVEN THOUGH I ONLY WEIGH only 120 lbs. I don't see how any adult fits there and I looked for alternative seating but was unable to find it.
There is a rather hefty radio talk show host from Austin who touts this palce regularly and he is at leawt 250 and I wondered how he cna eat in here if he can't fit in one of the too small booths.
I was outraged but this is something that I have come to expect of Austin restaurants. The Good oens are really great and the lousy ones and the one that are ON THE SKIDS AND ON THE WAY OUT are like THIS one!
So I walked out.
I am told that a Walgreen's will be replacing that restaurant and that they will open down the street in another restaurant where OVERPRICED LOUSY FOOD AND EVEN LOUSIER,RUDE SERVICE put it out of business.
I don['t wish Mr. Aiken's heirs and family ill BUT they NEED TO PAY MORE ATTENTION TO WHAT IS GOING ON IN THEIR RESTAURANT!
Assuming they NEED to work for a living, that is...
MY EXPERIENCE THERE WAS PURE HELL!!!!
DIDN'T GET TO TRY THE CELEBRATED CHICKEN AND DUMPLINGS THAT OLD EDDIE C THE RADIO TALK SHOW HOST RAVED ABOUT.....
Joe
Austin, Texas
U.S.A.
3 Updates & Rebuttals
Joe
Austin,Texas,
U.S.A.
The Original Frisco House has been TORN DOWN!
#2Author of original report
Sun, August 24, 2008
The Frisco House NO SERVICE PLACE has closed its doors for good and was torn down to make way for a Walgreen/s Pharmacy! But they moved down the street in a location where a Good Eats cafe and a Guerreo's cafe FAILED before them.... SO they are probably still in business but after the way they treated me, I WILL NEVER TRY TO EAT THERE AGAIN! The Old Schoolers here in Austin are still VERY cliquish and not wanting strangers around. I wonder what they have to hide... There was NO excuse for the rudeness I encountered when I tried to eat at their old location and I will see if they go out of business here too. I really liked Harry Aiken. I hope he can't see what happened to his chain of restaurants.
Joe
Austin,Texas,
U.S.A.
CUSTOMER NO SERVICE = LOSS IN REVENUES AND NO TIPS!
#3Author of original report
Mon, April 14, 2008
I tip 20 percent because I have been a chef and a steward and a server and done almost every job that can be done in a restaurant except cashier... and that was because somebody had to cook in back. I LOVED HARRY AIKIN. HE WAS THE BEST MAYOR AUSTIN EVER HAD, AT LEAST IN THE TWENTIETH CENTURY! I wished that the staff had at least helped me find another place to sit! I KNOW the food is good there and the thought has come to me that they might have done the same thing they do in Europe, contract the booths and lock them to keep out transients who want to sit there getting refill after refill of teh same cup of coffee and not even tipping people for it! I am going to wait to eat there until they move into the Guerro's location down the street because I KNOW those have accessible booths and tables and chairs! I just found it a bit ironic because being greeted at the door and asked where I want to sit or even being told to seat myself means a lot to me! Maybe you are OK but I am reallysick and tired of the yuppies in this town ruining the Old Austin.
Starleen
Austin,Texas,
U.S.A.
Your claim is outrageous
#4Consumer Comment
Mon, April 14, 2008
So, you didn't even eat there? I'm not understanding your long rant about the fact that it is seat yourself and that they have booths. You couldn't fit in a booth? Are you abnormally tall? I have never had a problem with this place. Nor has anyone I know. It IS very homey and friendly, and they do indeed preserve the legend that is Nighthawk. It sounds like you had a hissyfit and left. You should really give it a chance. The food is great.
