- Report: #311594
Complaint Review: Tmobile - Providence Rhode Island
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Tmobile
Providence, 02920 Rhode Island, U.S.A.
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Tmobile disconnect rip off contract extended without notifying primary contract holder Providence Rhode Island
I had a contract in place for a family member , the family member upgraded the phone without my knowledge and extended the contract without my knowledge, I did not sign anything, this family member knows the last 4 digits of my ss #. A no point did the company talk to me or have me sign anything, addtionally when the family member told me they closed the account, they actually changed the address on the account so that I did not see the billes. I thought the account was closed now that the bills were not paid and the service terminated, I felt obligated to pay the fees because it was ultimatly my responsibility however I refuse to pay the 200.00 early disconnect fee. They are hounding me for the money, the company does not consider that they had any fault in this situation. I have filed a complaint with the attorney Generals office,
Pam
Cranston, Rhode Island
U.S.A.
Pam
Cranston, Rhode Island
U.S.A.
1 Updates & Rebuttals
Lisa
Mount Juliet,Tennessee,
U.S.A.
Ripped off too
#2Consumer Comment
Fri, January 02, 2009
I have also had my contract extended not once, but twice. Neither time was I informed but the CS rep documented that I had verbally agreed to extending the service. I guess anything for a buck! Read my complete report on Report: #407161. Good luck to you so far, I'm getting nothing but the run around although I could use the exercise!
