- Report: #429676
Complaint Review: TOP NOTCH MARINE LLC - FARMINGVILLE New York
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TOP NOTCH MARINE LLC
67 AVENUE D FARMINGVILLE, 11738 New York, U.S.A.
Phone:
631-285-1518
Web:
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TOP NOTCH MARINE, LLC TAKING ME TO COURT FOR COST OF REPAIRING ENGINE THEY DID NOT FIX FARMINGVILLE New York
My 2003 Mercury 8HP outboard engine was running fine at the end of the 2007 season. I could not start it at the beginning of the 2008 season and asked Andrew Barberis at Top Notch Marine to look at it and see if he could tell me what was wrong. He took the engine and never gave an estimate. He returned the engine many weeks later and it started the first time. He billed me $583.58 (see attached repair order which was never authorized by me). I paid him $300 in cash and told him balance would follow.
I used the engine and it failed while out on the water. I could not get it started again and had to row back to shore. I called Top Notch and Andrew returned when I was at work one day. He told me on the phone that he started the engine and it ran fine. He said I put bad gas in the engine. I returned home and started the engine, but it was running very rough and back firing. I called Andrew and he blamed it on bad gas again.
Andrew returned, put in fresh gas and the engine started. I tried to start it after he left and it wouldn't start. I went out and bought new gas, new gas tank, bulb and hose and the engine still would not start. Andrew suggested I should throw the engine in the garbage, or he would take it.
I brought the engine to a co-worker who does marine mechanics as a hobby. He did a simple adjustment to the carburetor and now the engine runs fine.
Andrew is billing me for late fees on the balance ($283.58) and has initiated a small claims suit to collect $435.53. The amount doesn't even make sense when I include the late fees he feels that I owe.
Top Notch engages in poor quality business practices by not giving estimates prior to starting work. He does poor quality workmanship with an arrogant attitude and does not seem at all knowledgeable about this type of repair.
Mara
Patchogue, New York
U.S.A.
I used the engine and it failed while out on the water. I could not get it started again and had to row back to shore. I called Top Notch and Andrew returned when I was at work one day. He told me on the phone that he started the engine and it ran fine. He said I put bad gas in the engine. I returned home and started the engine, but it was running very rough and back firing. I called Andrew and he blamed it on bad gas again.
Andrew returned, put in fresh gas and the engine started. I tried to start it after he left and it wouldn't start. I went out and bought new gas, new gas tank, bulb and hose and the engine still would not start. Andrew suggested I should throw the engine in the garbage, or he would take it.
I brought the engine to a co-worker who does marine mechanics as a hobby. He did a simple adjustment to the carburetor and now the engine runs fine.
Andrew is billing me for late fees on the balance ($283.58) and has initiated a small claims suit to collect $435.53. The amount doesn't even make sense when I include the late fees he feels that I owe.
Top Notch engages in poor quality business practices by not giving estimates prior to starting work. He does poor quality workmanship with an arrogant attitude and does not seem at all knowledgeable about this type of repair.
Mara
Patchogue, New York
U.S.A.
3 Updates & Rebuttals
top notch marine services
Farmingville,New York,
United States of America
beware of bad people
#2REBUTTAL Owner of company
Sat, October 31, 2009
Please Beware these people had no intension of paying for the repairs. I went back several times to look at the motor first time motor was contaminated with bad fuel i fixed it ran it for mara husband john he said ok second time he used old gas from the shed thired time i had to rebuild the carb a second time with no charge when it should have been he used it again and had a problem b/c he swamped the motor and got salt water in the carb and as a nice guy i fixed it again and then they did not want to pay so i sued them if you do work for them beware they are located in patchouge and their name is john and mara schwarts located in east patchouge please contact me if you feel like you want more info on this situation...
Gsb Pirate
Centereach,New York,
U.S.A.
Top Notch
#3Consumer Comment
Tue, July 21, 2009
FYI - Top Notch is currently located at: 21 Dianne Avenue Centereach, N.Y. 11720-3601 (516)662-7502 cell (631)285-1518 office They've been here for the past couple of years. The F'ville address is the old location, but they still get mail there.
Mara
Patchogue,New York,
U.S.A.
TOP NOTCH MARINE, LLC TAKING ME TO COURT FOR COST OF REPAIRING ENGINE THEY DID NOT FIX FARMINGVILLE New York
#4Author of original report
Mon, March 23, 2009
My 2003 Mercury 8HP outboard engine was running fine at the end of the 2007 season. I could not start it at the beginning of the 2008 season and asked Andrew at Top Notch Marine to look at it and see if he could tell me what was wrong. He took the engine and never gave an estimate. He returned the engine many weeks later and it started the first time. He billed me $583.58. I paid him $300 in cash and told him balance would follow. I used the engine and it failed while out on the water. I could not get it started again and had to row back to shore. I called Top Notch and Andrew returned when I was at work one day. He told me on the phone that he started the engine and it ran fine. He said I put bad gas in the engine. I returned home and started the engine, but it was running very rough and back firing. I called Andrew and he blamed it on bad gas again. Andrew returned, put in fresh gas and the engine started. I tried to start it after he left and it wouldn't start. I went out and bought new gas, new gas tank, bulb and hose and the engine still would not start. Andrew suggested I should throw the engine in the garbage, or he would take it. I brought the engine to a co-worker who does marine mechanics as a hobby. He did a simple adjustment to the carburetor and now the engine runs fine. Andrew is billing me for late fees on the balance ($283.58) and has initiated a small claims suit to collect $435.53. The amount doesn't even make sense when I include the late fees he feels that I owe. Top Notch engages in poor quality business practices by not giving estimates prior to starting work. He does poor quality workmanship with an arrogant attitude and does not seem at all knowledgeable about this type of repair. Long Island, New York U.S.A.
