Steve
austin,#2UPDATE Employee
Wed, January 27, 2010
Hello everyone - my name is Steve and I'm a senior manager at Swiftrock Financial. This thread was brought to my attention
so I felt I should address it here with you directly. It's not my intention to
engage in a debate; rather, I would like to provide an immediate solution for
you to address any *valid* concerns which are posted above.
Swiftrock Financial is a solutions-based debt settlement
company located in Austin Texas. We have been in business since 2006, have over
6,800 clients, hundreds of employees and we settle over 7 million dollars a
month in debt for our clients. This post is *not* meant to be an advertisement,
but a precursor to the following statement: It's a full time job in itself
satisfying each and every one of our many customers. Although we strive for
complete customer satisfaction, it is unrealistic to believe that 100% of
customers in any business of our size would be satisfied all the time.
Because of this, coupled with the fact that competitors often use the anonymity
of the internet to slander our company, I must employ these alternative methods
to help deal with incorrect statements about our
business.
Per policy, as we always tell our clients and our sales
representatives, "if a customer has a concern, simply pick up the
telephone and *call* us." As the assistant Director of Compliance I will
personally take your call and I assure you that I will assist in any way I can
to help you. The phone number below is my direct line, it rings at my desk, and I am here to
assist you.
Thank you for the opportunity to post this and please
contact me at 512-539-4713 between the hours of 10AM - 8Pm CST Monday
through Thursday, 8AM - 5PM CST Friday. I look forward to hearing from you.
Sincerely,