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  • Report:  #1223305

Complaint Review: Troy's Florist - Nationwide

Reported By:
Angry customer - Charlottesville, Virginia, USA
Submitted:
Updated:

Troy's Florist
Nationwide, USA
Phone:
1-888.414.3800
Web:
http://www.troysflorist.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered an arrangement o be sent to a funeral home for the viewing of a good friend.  Not only were the flowers never delivered, the shop never bothered to call or email and let me know.  Nor did they offer to refund the money until I found out and called them.  Outrageous.  No one should ever consider using this florist.  One last deception -- they claimed online to be in So. Paris, Maine, which is where the funeral home was.  I was trying to support a local business and improve the odds that the flowers would arrive on time.  Turns out they are actually a national company that pretends via tricky search engine deception to be in whatever local area you are looking for.  When I asked for a complementary bouquet to be sent to the widow as an apology for their inexcusable ripoff, they declined.  I hope they go bankrupt in the very near future.



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