Disappointed Victoria's Secret Customer
Idaho Falls,#2Consumer Comment
Wed, January 28, 2009
I called both VSescapes (Victoria's Secret Escapes) and the 1-800 for Victoria's Secret catalog. Both phone operators were very used to customers calling in to complain- and I did get my $ back for this year- but - same as you, I hadn't noticed the charges the previous years. The Operator at Victoria's Secret told me that lots of people had been calling in asking/complaining for an explanation on the charge- you must have done an online order about 4 years ago. There was a box you had to UNcheck if you didn't want to "join" VSescapes. Absurd. I never recvd any paperwork over the years telling me of my membership or of any travel deals. Doesn't seem like any Travel Service that I have ever heard of. Like you, I am out about $300. Hope our notes help someone out there get there money back.