- Report: #766483
Complaint Review: Virgin Mobile - Overland Park Kansas
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Author Confirmed
Why?
Virgin Mobile
6200 Sprint Pkwy. Overland Park, 66251 Kansas, United States of America
Phone:
913-624-6000
Web:
www.sprint.com
Categories:
Business Rating:
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Virgin Mobile Virgin Mobile/Sprint-nextel Broadband2Go just one big rip off Overland Park, Kansas
Can anyone tell me if there is another pay as you go wireless service out there? Virgin Mobile Sucks!!
My service has gone out 3 times in the past two months and it is painfully slow as well.
I pay a little over $50 a month for this garbage, I would gladly pay twice as much for better service.
Their customer service sucks: idiots who don't give a sh*t about you who can hardly speak English.
You must continually ask them to repeat what they said because most Americans, like me, cannot speak pig Latin.
The service went out again today. I called customer service and was told 'the problem was over' by a mechanized a*****e who said if my internet was still not working that a 'live advisor' would walk my through the troubleshooting system. My call was switched to the cell phone live advisor , who told me I dialed the wrong number, when in fact my phone records say I dialed the correct number for the broadband 2 go customer service.
Mr. Dan Hesse, CEO of this 'corporation' needs to use his own service for about a month and then see how he likes it. But I'm sure he can afford the best service available and not the s**t that his company sells.
My service has gone out 3 times in the past two months and it is painfully slow as well.
I pay a little over $50 a month for this garbage, I would gladly pay twice as much for better service.
Their customer service sucks: idiots who don't give a sh*t about you who can hardly speak English.
You must continually ask them to repeat what they said because most Americans, like me, cannot speak pig Latin.
The service went out again today. I called customer service and was told 'the problem was over' by a mechanized a*****e who said if my internet was still not working that a 'live advisor' would walk my through the troubleshooting system. My call was switched to the cell phone live advisor , who told me I dialed the wrong number, when in fact my phone records say I dialed the correct number for the broadband 2 go customer service.
Mr. Dan Hesse, CEO of this 'corporation' needs to use his own service for about a month and then see how he likes it. But I'm sure he can afford the best service available and not the s**t that his company sells.
1 Updates & Rebuttals
Lee
avon,Ohio,
USA
Another day at the 'Taco Bell' network
#2Author of original report
Mon, August 22, 2011
Here I am again at the 'beans and rice' broadband 2 go internet service.
Virgin Mobile aka Sprint charges $60 per month and never delivers the service. The internet is so slow that browsers are showing the ' no internet located' 'no service connection found' warning.
I only get to use this service late at night or in the early morning hours. How do these people get away with selling air?
