1, Report:
#1499171
Posted Date:
Aug 26 2020
Boost Mobile cellphone started extremely smoking & nearly caused a fire when I just got it
On 08/18/2020 I had called Boost Mobile asking could I buy a Virgin Mobile cellphone & have it activated with Boost Mobile. The guy on customer service said that since Virgin Mobile no longer exists it is unlikely that they can activate it. If I do have a Virgin Mobile cellphone, I ...
Entity
Categories: Cellphone fraud, cellphone service
2, Report:
#1496232
Posted Date:
Jun 11 2020
Virgin Mobile Boost Mobile Work Around and Disenfranchaisement of Class Action Settlement for Pay Lo Customers Irvine CA
Virgin Mobile USA (via Sprint) was with Boost Mobile 1/2020 and transfered their Virgin Mobiles' Pay Lo pay as you go accounts to Boost Mobile services. There are a couple of issues with Boost Mobile: No offered service to replace old 3g phones, even of the same make, and their ag...
Entity
Categories: mobile services, Mobile Device, Bait-and-Switch, Dishonest, Fraudulent money activity, Rip-Off
4, Report:
#1486820
Posted Date:
Oct 24 2019
Virgin Mobile Virgin Mobile USA cellphone service not fully provided Kansas City Missouri
I paid for Cable One internet and home phone service of $95.56 for the month of September 2019. I had them disconnect my service & come pick up their purchase a week after this. Then, I requested for them to come back and hook it up. I did not pay my bill for the month of Oc...
Entity
Categories: cellphone service
5, Report:
#1486284
Posted Date:
Oct 12 2019
Virgin Mobile assurance wireless Difficult customer service south carolina
I am a virgin mobile customer about 10 years. I recently lost my phone so I ported my number to sprint. My phone was found so I wanted to bring my number back from sprint to virgin mobile. I was assured it was no problem. When I first contracted Virgin they had storefronts I did not...
Entity
Categories: Cellular
6, Report:
#1476948
Posted Date:
Apr 12 2019
FedEx failed to deliver on time as promised
I had been told all day by FedEx through their automated customer service that my package would be delivered on April 11, 2019. I had seen a FedEx van pass by my apartment building twice, but it never came to my apartment complex. In my hometown and area, there is only one man who d...
Entity
Categories: Package delivery
8, Report:
#1455857
Posted Date:
Aug 09 2018
Kyocera Mobile Kyocera cellphone repair issue Internet
I have been having an issue with my Kyocera Rise cellphone for 4 months now since April 2018. I have consistently been calling Virgin Mobile over and over about this issue. The issue is that every time someone sends me a text message I receive the same text message 2-3 times. They h...
Entity
Categories: Cell Phone Provider
9, Report:
#1455854
Posted Date:
Aug 09 2018
Virgin Mobile USA Virgin Mobile cellphone repair issue Internet
I have been having an issue with my Kyocera Rise cellphone for 4 months now since April 2018. I have consistently been calling Virgin Mobile over and over about this issue. The issue is that every time someone sends me a text message I receive the same text message 2-3 times. They h...
Entity
Categories: Cell Phone Provider
10, Report:
#1438423
Posted Date:
Apr 12 2018
Walmart Privacy invasion Port Charlotte Florida
The phone I currently have through Wal-Mart family mobile is a Samsung Luna j3 . I bought this phone thinking I could use it on t-mobile network as well but I was told I couldn't unlock the phone for a year, okay. Well my major problem is that my calls, texts, emails and such go to ...
Entity
Categories: phone service, Cell Phone Provider
12, Report:
#1385481
Posted Date:
Jul 14 2017
Virgin Mobile Canada Victoria British Columbia
Virgin Mobile sold me a plan which offered 2 Gigabites of data per month for $80 and each additional gig for only $10. In the first month I used 3.5 Gigs and was billed $175 which I played May 4th. A month and a half later I had used about 5 Gigs of data or less and was charge...
Entity
Categories: Consumer Services
13, Report:
#1384136
Posted Date:
Jul 09 2017
Ebay.com Aaron and Sons cell phone sellers BATE , TAKE, AND SWITCH Internet
On June 29th I proceeded in searching for a virgin mobile flip phone on ebay.com online. This phone was for my husband who is slightly blind. So I found a seller named Aaron and sons on ebay.com. After waiting for 24ours. Which it became July 1st. I went into ebay.com app to se...
Entity
Categories: Audio & Electronic Retail Stores
14, Report:
#1382217
Posted Date:
Jun 30 2017
Virgin Mobile USA This cellular phone companys prepaid services sells phone cards in various monetary denominations. What they DO NOT tell you is that their plans have set prices. Nationwide
On May 24th 201 7, my husband purchased a Virgin Mobile prepaid cellular phone for our 12 year old daughter. We purchased a phone at Walmart Superstore. We purchased the cell phone and the coinciding prepaid phone card. We paid x amount of dollars for the cellular phone and a multi ...
Entity
Categories: Cellular Phone Companies
15, Report:
#1364421
Posted Date:
May 04 2017
Boost Mobile Virgin Mobile Boost Mobile Boost Mobile did not do a fraud check before allowing a $740.28 sale to go through on my stolen credit card Nationwide
First, let me just say Boost Mobile has the WORST customer service of any company I have had the displeasure of working with in decades. You CANNOT get through to customer support unless you have an active account with the company. We do not.
Our credit card was illegally charged on...
Entity
Categories: Cellular Phone Companies
16, Report:
#1356583
Posted Date:
Feb 17 2017
assurance wireless virgin mobile liars,incompetent,thiefs first rate idiots Nationwide
after 15 years of service with virgin mobile/assurance wireless, i canceld my account and went to another comp (SAFELINK WIRELESS) both comp were goverment programs that offer free phones, minutesand text every month for low or no income people. cut to ...
Entity
Categories: Financial Services
17, Report:
#1355387
Posted Date:
Feb 11 2017
VIRGIN MOBIL Bought a iPhone from Virgin Mobil tried to return and said I never purchased phone. Its on my bank account Virgin Mobile Plainfield, IN Internet
I bought a phone from Virgin mobil (iPhone 7 plus)over the internet. Phone has bad static and drops calls. Had phone less than 24 hrs. Called Virgin Mobile to return and they said that I never purchased a phone from them so I couldn't return it. They said that the order number that ...
Entity
Categories: Telemarketers
18, Report:
#1338795
Posted Date:
Nov 18 2016
esecuritel brightstar protection this is virgin mobiles cell phone insurance program refused to honor my insurance complaint alpharetta Nationwide
I called esecuritel insurance for my virgin mobile phone for repair. this company is also called brightstar. I filed a claim and received a replacement phone that had the same problem my old phone had.They send you a refurbished phone even if yours is 1 month old. I called them and ...
Entity
Categories: Cellular Phone Companies
19, Report:
#1331343
Posted Date:
Oct 03 2016
Mountain Top Cafe Not Honest and Rude Phelan California
We made prior arrangements with this cafe to cover them as part of our travel story. We were confirmed by Sharon at the restaurant to host us for dinner in exchange for a nice review story since we plan our travel stories in advance. Our publication has been in business ...
Entity
Categories: Restaurants
20, Report:
#1326447
Posted Date:
Sep 05 2016
Virgin Mobile John Feehan They are not giving me quality service but instead it is mediocrity Plainsfield Indiana United States Indiana
I am experiencing difficulties with accessing you tube every month which is an ongoing issue that never ends I had a photograph with news Anchor Tim Fleischer photo which is not showing at all in my thumbnails feature on my phone Our picture somehow is no longer showing in my phot...
Entity
Categories: Cellular Phone Companies
21, Report:
#1265197
Posted Date:
Jul 14 2016
virgin mobile ,usa? Virgin mobile Off shore company is a rippoff!!! Manilla? Nationwide
Beware of virgin mobile usa, theyre an off shore rippoff company. Lousy service, non existant customer support. Outsourced to some third word, asian country, reps, barely have a Rudimentary grasp on theenglish language! are very hard to understand, and oh yea. They stealyour money...
Entity
Categories: Bait-and-Switch
22, Report:
#1305718
Posted Date:
May 16 2016
Play phone Stole 10 dollars from me Internet
Play phone charged $9.99 to my Virgin Mobile account, for some game called Talking Tom which I've never used. I did not in anyway authorize the charge and I feel as though someone from this company literally stole $10 from my wallet. I am infuriated. I work hard for my money! Thes...
Entity
Categories: Computer Fraud
23, Report:
#1300901
Posted Date:
Apr 20 2016
Assurance Wireless Ineffective Lifeline Wireless Company Nationwide
My husband received this service via Lifeline around 6 months ago. Since then we have called this service every two weeks to get the caller id on the phone number changed to my husband's name. With every call we've spent a solid 20-25 mins talking to customer service (off-shore reps...
Entity
Categories: Cellular Phone Companies
24, Report:
#1294269
Posted Date:
Apr 11 2016
Pace Butler screwed $200 lied no reply scam Oklahoma City Oklahoma
I have had the worst experience. I printed out label and was going to send in my moto g 3rd generation which was brand new and cost me a little under $200 before I mailed it one of your people called and left voicemail and I called back and he said he was going to send out labels fo...
Entity
Categories: Cellular Phone Companies
25, Report:
#1298177
Posted Date:
Apr 06 2016
Assurance Wireless Virgin Mobile They are discontinuing service for no valid reason for free phone Charleston Illinois
I faxed over my Access/Snap card for free phone to continue service. They are refusing to give me service anymore.
Entity
Categories: Cellular Phone Companies