Kari
Medford,#2Consumer Suggestion
Thu, December 21, 2006
Your best option is to file a police report for identity theft/fraud. The police can subpeona the bank records, forcing the bank to provide them. Also, having a fraud report can help get the collection agencies off your back (provided the collections are a result of the fraud).
Steve
Waldport,#3Author of original report
Tue, March 23, 2004
I just got a call (at work) from Fidelity Collections saying West Coast Bank has employed them to collect over $900 in NSF fees from us. Presumably the same mysterious $900 some-odd dollars they closed our account with - without notifying us, I might remind. I briefly explained the situation as I know it and was advised to mail them a letter contesting the charges with what little information I have. We STILL have not received any notices or statements from West Coast Bank since January, in other words the bank has given us no explanation of why they returned our checks when there was plenty of money in the account to cover them all or why they closed our account without notice. We are now having to move and have had to make arrangements to pay back our landlord $1400 in rent that the bank refused to honor checks for. We owe several hundred dollars to local businesses that we are trying to pay back. We estimate that West Coast Bank ripped us off for well over $3000, but without complete statements and notices we can't get to the bottom of it. The information we have is printouts from their online banking site but it does not include enough details with dates and times of when transactions actually occured and we know that since the first rent check we looked into in January that system said it was paid. When we checked it again weeks later the online system said that same check was paid but then later returned the same day. We believe West Coast Bank went back at a later time and changed entries in their system but we cannot prove it without full and detailed information that the bank will not give us.