- Report: #214673
Complaint Review: Wholesale Marketer - Doba - Orem Utah
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Author Confirmed
Why?
Wholesale Marketer - Doba
1530 North Technology Way Orem, 84097 Utah, Canada
Phone:
800-3836695
Web:
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Wholesale Marketer - Doba UNAUTHORIZED ATTEMPT TO BILL PAYPAL ACCOUNT AFTER ACCOUNT HAS BEEN CLOSED Orem Utah
Apparently, DOBA (Also Known as Wholesale Marketer) thinks they can bill my account after I cancelled service with them. The reason for my cancellation is not at issue. Rather, at issue is that even after they were notified that the account was terminated, twice they have attempted to bill my credit card account. Fortunately, I tend to keep sweep funds regulary and maintain a small operating balance on that account.
On October 7, Doba attempted to bill my credit card account (payment was denied).
On September 27, Doba attempted to bill my credit card account (payment was denied).
On July 10, 2006, I closed my DOBA account and on the same day, I received email acknowledgement that the account was not to be billed subsequent payment.
WHAT IS THEIR PROBLEM? WHOLESALE MARKETER AND DOBA FAILED AND CONTINUES TO FAIL TO UNDERSTAND THE CONCEPT OF ''ACOUNT CLOSED BY CUSTOMER''
Warren
Mentone, California
U.S.A.
On October 7, Doba attempted to bill my credit card account (payment was denied).
On September 27, Doba attempted to bill my credit card account (payment was denied).
On July 10, 2006, I closed my DOBA account and on the same day, I received email acknowledgement that the account was not to be billed subsequent payment.
WHAT IS THEIR PROBLEM? WHOLESALE MARKETER AND DOBA FAILED AND CONTINUES TO FAIL TO UNDERSTAND THE CONCEPT OF ''ACOUNT CLOSED BY CUSTOMER''
Warren
Mentone, California
U.S.A.
1 Updates & Rebuttals
Molly
Magalia,California,
U.S.A.
Closing Doba Account
#2Consumer Comment
Sat, December 23, 2006
File a report with the BBB in Utah if you haven't already. That's what I did. I also was told today I'd get a refund but that it would be in 3 or 4 business days. We will see. Also they tried to give back less then half and when I called the cus. rep. on it he said: Oh sorry I guess you're right and then he went on to tell me they were withholding $45.00 of the $220.00 for no good reason. So much for 100% money back guarantee in 7 days!
