- Report: #1472006
Complaint Review: Wigs American - Guangdong China
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Wigs American
Shenzhen Guangdong, 518000 China, China
Web:
https://www.wigsamerican.com
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Wigs American Bait & Switch products Guangdong China
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Wigs American is a Chinese company that sells wigs via FaceBook advertising and other social media platforms. They advertise well-known manufacturers' products with exactly the same photos and product descriptions that the manufacturer uses. Normally the cost for one of these wigs is between $200-$300, but Wigs American charges only $37. I ordered a Raquel Welch Voltage Elite, but the wig I received was not labeled in any way, not even close to the color I chose, and looks like a dead cat that had been left in the gutter to rot. I immediately contacted Wigs American, and they told me they would give me a 10% refund and I could keep the wig. I told them that I wanted a 100% refund and a shipping label so I could send the dead cat back to them. So, they offered me a 20% refund and I could keep the wig. Again, I said no. So, they offered me a 30% refund. At that point I knew I'd fallen into a scam. It's clear their business model is to entice customers with a ridiculously low price, and then keep every penny they can get away with. $37 is a small amount to pay to have learned to never believe it when the deal is too good. I got ripped off, but I'm wiser!
1 Updates & Rebuttals
Chaiya
Virginia,United States
Not really
#2Consumer Comment
Wed, January 23, 2019
If you are ordering goods from out of country, especially from China, you should never have expectation as local quality and/or services that come with much cheaper than normal prices. This is actually your own problem because you have high standard and think you can get an extremely good deal. Well, you get what you paid for.
At that point I knew I'd fallen into a scam. It's clear their business model is to entice customers with a ridiculously low price, and then keep every penny they can get away with.
Besides, they actually offered to refund you a portion of your money. You are the one who refused to take it. It may be a type of business model they do over there in China, but it is called "Buyer beware" because of the rediculously low price. I'm sorry to hear that you tried and didn't get what you want. But thanks for sharing it to readers, so others would be careful when see a similar deal on the Internet.
