Joyce
Franklin Twp,#2Author of original report
Mon, February 11, 2008
I have been blocked from having access to view my account online by this company! When I phoned them to inquire what's going on, they gave me the run around. For over two weeks I've played phone tag (I call get transfered to another rep, leave message for this customer service rep, call again and get transferred to different CSR, leave message........etc.). I've sent numerous letters asking for my balance......I even sent certified mail letters requesting my account balance only to have them NOT get signed for.
Anonymous
Salem,#3Consumer Comment
Fri, January 25, 2008
The customer service # is 1-888-502-0100 and the website is www.wcc.ml.com and you will need to register for an account if you have not done so since 12/10/2007 - I hope this helps. Have a great day.