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  • Report:  #334387

Complaint Review: Wu-Yi Source Living Lean - Internet

Reported By:
- Tolleson, Arizona,
Submitted:
Updated:

Wu-Yi Source Living Lean
http://wu-yisource.com/ Internet, U.S.A.
Phone:
866-449-5567
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Dictionary.com defines SCAM as the following:

noun 1. a confidence game or other fraudulent scheme, esp. for making a quick profit; swindle.

verb (used with object) 2. to cheat or defraud with a scam.

3. Wu-Yi Source (ok, maybe I embellished a little and Wu-Yi Source is not in this definition; however, it should be based on my personal experience and the other complaints listed here).

Brief overview of my experience with Wu-Yi Source.

I found the website for Wu-Yi Source on the Internet and read it completely. I sign up because I am overweight and am looking for some help in losing weight. I figure if Oprah is endorsing the product then it must be legit! (Boy was I wrong). I bet you Oprah doesnt even know about this company. I sign up for the 14-day free trial (charged $4.95 from Wu-Yi Source and $1.95 from living lean (WTF is this). I receive the re-labeled Lipton tea bags and try it for the two weeks. I am completely unsatisfied because I have no increased energy and I didnt lose any weight. 10 days into the 14-day free trial, my account is charged $29.95 from Wu-Yi Source. WTF, I didnt expect this. Now my account is short the $29.95 and $35.00 for an overdraft fee. I block my account from any further transactions and what do I find today? Another charge WTF!!! This time from Living Lean. I called, e-mailed, and even did the online 24/7 chat with no resolution. I will update if things change.

Phillip

Tolleson, Arizona

U.S.A.


1 Updates & Rebuttals

gina.pierce

United States of America
Hello,

#2UPDATE Employee

Mon, February 01, 2010

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]

Your satisfaction is our number one concern,

Thanks,

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