- Report: #324700
Complaint Review: Wu-Yi Source - Living Lean - Las Vegas Nevada
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Wu-Yi Source - Living Lean
2620 Maryland Parkway 969 Las Vegas, 89109 Nevada, U.S.A.
Phone:
866-396-5711
Web:
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Wu-Yi Source - Living Lean - Raven Meida Weight Loss Tea, Living Lean Program Las Vegas Nevada
I, too, am a victim of the deceptive trade practice of the Wu-Yi Tea membership program. It was easy to cancel the Wu-Yi Tea, and I thought that was it until I noticed the 19.95 charge on my checking account. Contacting Wu-Yi doesn't do any good as they will direct you to contact the Living Lean Program with the 866 number that does not work.
I did send an email to Ryan from the Resolution section of this RipOffReport site and hopefully that will get my money back. The Wu-Yi Tea weight loss is basically Weight Watchers. You don't really know what the program is until you order the tea.
When I read the program, I realized it was just a Weight Watcher-type program (which works) and they throw in this tea for their pricey amount that really doesn't do anything! And it's not even a good tea!
Robin
Jacksonville, Florida
U.S.A.
I did send an email to Ryan from the Resolution section of this RipOffReport site and hopefully that will get my money back. The Wu-Yi Tea weight loss is basically Weight Watchers. You don't really know what the program is until you order the tea.
When I read the program, I realized it was just a Weight Watcher-type program (which works) and they throw in this tea for their pricey amount that really doesn't do anything! And it's not even a good tea!
Robin
Jacksonville, Florida
U.S.A.
2 Updates & Rebuttals
nicole.myles
United States of AmericaHello,
#2UPDATE Employee
Mon, February 01, 2010
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
Robin
Jacksonville,Florida,
U.S.A.
Living Lean Wu-Yi Tea
#3Author of original report
Thu, April 10, 2008
I was actually able to speak to a live person today and she was very helpful. She cancelled my Living Lean membership, gave me a confirmation number for the cancellation and said I should be refunded my money within 5 days. We'll see if this holds out to be true; however I was pleased at how easy it was to come to a resolution. Remember if you're calling Living Lean's 1-866 number that they are in Nevada, so allow for time differences.
