26, Report:
#1116512
Posted Date:
Jan 18 2014
DirecTV DirecTV has horrible customer service and has repeatedly LIED via BBB.ORG San Jose California
I had a horrible experience with DirecTV. And when no one would call me back as promised, I file a complaint through the BBB. Instead of calling me back directly, they replied to the BBB with generic response saying it would be forwarded to the appropriate parties. I did not accept ...
Entity
DirecTV
Categories: Satellite Companies
27, Report:
#1114214
Posted Date:
Jan 09 2014
DirecTV DirecTV has terrible customer service. OHIO
They are penalizing me for signing up with their service 10 days before a promo came out. So, out of good faith I sign up with them in December 2013 for their Premier package, they install on 12/28. Starting 1/7/14 they are now giving away NFL Sunday Ticket Max 2014 for the same e...
Entity
DirecTV
Categories: Satellite Companies
28, Report:
#1105387
Posted Date:
Dec 10 2013
DIRECTV DIRECTV left a hole in my roof and would not pay Nationwide
Attention homeowners and landlords - consumer alert: Don’t let satellite dish companies install satellite dishes on your roof. Landlords should have clauses in leases forbidding roof installation of dishes as well. Dishes can be placed on decks, poles, or on the ground...
Entity
DIRECTV
Categories: Cable TV
29, Report:
#1104433
Posted Date:
Dec 05 2013
Directv Directv lied about DVR boxes and then forced me to pay for them Santa monica Nationwide
Order directv premium package 24 month package, told them I would need to hook up 3 TVs with full home DVR. quote said boxes would be free. install tech came to install service, I didn't have all 3 tv at home so I told him i would move the one tv I had around to install the 2 mini g...
Entity
Directv
Categories: Communications & Networking
30, Report:
#1103729
Posted Date:
Dec 02 2013
DirecTV DirecTV stole money from my checking acct causing me to go $600+ negative for Xmas! Newark New Jersey
I was a directv customer for 5-6yrs with no problems up until now. I last paid a minimum bill on 8/12/13, leaving a balance still due but then I moved towards the end of August, failing to cancel/transfer services, as my ex-husband was still living at the house. Directv interrupte...
Entity
DirecTV
Categories: Satellite Companies
31, Report:
#1098541
Posted Date:
Nov 11 2013
directv Directv should not be in business Internet
Originally, when I contacted the company to establish the service, I was requesting a DVR and subtitles. The 2 year contract explained was expected at $45 after tax a month for the 1st year and DVR service was free. When the installer arrives, the first...
Entity
directv
Categories: Cable Companies
32, Report:
#1098252
Posted Date:
Nov 10 2013
Directv Directv Forced me to pay 3 months on no service, refused to refund Lousiville Kentucky
I opened my account with DirecTV in 2004 (act# xx290). I was a subscriber that had an auto transaction taken at the beginning of each month so my account was never late or past due in the almost 10 years I subscribed with them.In March of 2013 My service stopped. The auto paym...
Entity
DirecTV
Categories: Satellite Companies
33, Report:
#1097497
Posted Date:
Nov 07 2013
All the big companies AT&T, Comcast, MGLW Unwilling Memphis
I just wanted to say that when the Government shut down many were affected. What saddens me is that I called AT&T, Comcast, MGLW to let them know that since the Government had shut down , we did not have a paycheck incoming, in turn we could not pay the bills on time. Every one of t...
Entity
All the big companies
Categories: Unusual Rip-Off
34, Report:
#1090806
Posted Date:
Oct 10 2013
DirecTV DirecTV attempts to bully me into continuing service with fraudulent statements Lake Forest California
I could hardly wait for 2 years to run out so I could cancel my DirecTV service. Regardless of my calls to them, they were not interested in giving me a decent signal. We don't even have trees or overhead power lines. Just wide open sky.
The day came. I called and cancelled. They to...
Entity
DirecTV
Categories: Satellite Companies
35, Report:
#1088214
Posted Date:
Sep 30 2013
DirecTV DirecTV IF YOU ARE WITH DIRECTV CANCEL NOW. IF YOU ARE NOT DO NOT EVER MAKE THE MISTAKE OF SIGNING UP WITH THIS ARROGANT, UN SYMPATHETIC, POOR CUSTOMER SERVICE, OVER PRICED, COMPANY DIRECTV!!!! Newark Arkansas
IF YOU ARE WITH DIRECTV CANCEL NOW. IF YOU ARE NOT DO NOT EVER MAKE THE MISTAKE OF SIGNING UP WITH THIS ARROGANT, UN SYMPATHETIC, POOR CUSTOMER SERVICE, OVER PRICED, COMPANY DIRECTV!!!! Had an enormous event planned around Sunday Night Football. DirecTV had an outage all afte...
Entity
DirecTV
Categories: Cable Companies
36, Report:
#1079474
Posted Date:
Aug 27 2013
Directv Directv television service provider cable tv satellite Internet
Directv is a ripoff! An absolute nightmare! I was with directv for over a decade I bought a new house and agreed to a movers package at the rate of $50 a month and scheduled the install, I also had them update my last name to my legal married last name and someone flagged...
Entity
Directv
Categories: Better Business Bureau
37, Report:
#1078219
Posted Date:
Aug 22 2013
Directv Directv Can Steal Money From Your Bank Account El Segundo California
Directv stole money from my bank account. This is not hyperbole. I canceled my service a few months because I was moving and didn't want cable TV anymore. They charge me an early cancellation fee for cancelling a month before my contract was up and for the single receive that I had ...
Entity
Directv
Categories: Cable TV
38, Report:
#1076793
Posted Date:
Aug 18 2013
DirecTV DirecTV is a Ripoff Internet
For many years, we would lose our satellite service during the spring, summer and fall months, but would pay our $131 per month to them. We finally cancelled and turned in our key cards. They supposedly found a porn movie rental on the card from 6 years ago and billed us for it....
Entity
DirecTV
Categories: Satellite Companies
39, Report:
#1070251
Posted Date:
Jul 26 2013
directv Directv cheated me out of $350! Orlando Florida
When I signed up for directv it was at the end of the NFL season. Since my subscription package included the NFL ticket at no additional charge, I specifically asked their representative if that meant a FULL year and not just the rest of the season. I was assured it was ...
Entity
directv
Categories: Cable TV
40, Report:
#1056823
Posted Date:
Jun 06 2013
DirecTv DirecTV took money out of my bank account for someone else's account!!! Internet
My ex and I had DirecTv. It was under his name but I often paid the bill. I moved out a few months ago with my daughter and thought nothing of it. My email address was the one that we had set up as a log in, but I had never gotten anything from them so out of sight, out of mind.
Thi...
Entity
DirecTv
Categories: Satellite Dish Companies
41, Report:
#1052986
Posted Date:
May 22 2013
DirecTV DirecTV is Deceiving and takes advantage of customers- Cancellation fee was reversed after dispute, a statement showed the reversed charges but now they changed their minds and rebilled the fees. Internet
My mother (76yrs old) has been introduced to this company in 2012 and decided to try it. Services began in july 2012. Her first month experience with their customer service was beyond horrible. She wanted out and so she cancelled their services. ...
Entity
DirecTV
Categories: Cable TV
42, Report:
#1041519
Posted Date:
Apr 08 2013
DirecTV DirecTV Charged me after I suspended my account and won't refund me El Segundo, California
My boyfriend and I were living in Nevada and had a DirecTV account set up on auto-bill pay with my debit card. In the fall of 2012, we found ourselves both unemployed, and our only option financially was to drive across the country and move in with my parents in Pennsylvania. ...
Entity
DirecTV
Categories: Cable TV
43, Report:
#875287
Posted Date:
Feb 24 2013
Directv They steal money out of bank accounts without permission, Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
Directv took money out of my checking account without permission. I have paid online before, but only one-time payments. Never auto pay. They doubled the amount owed. They are unwilling to work out payment plans for people who hit hard times.EDitor's Suggestions on...
Entity
Directv
Categories: Satellite Companies
44, Report:
#843068
Posted Date:
Feb 07 2013
DirecTv Screensaver comes on often and the people in tech support will not remve screensaver and is rude Internet, Internet
I pay for service to watch television. Not to look at a screensaver. It comes on anywhere between 5 minutes and 4 hours daily. The company (DirecTv) will not remove the function. We are forced to have satellite because we cannot get cable and those with cable...
Entity
DirecTv
Categories: Satellite Companies
45, Report:
#458744
Posted Date:
Jan 21 2013
Directv Take Action - Help for victims El Segundo California
Like many, I purchased a Directv HD receiver from Circuit City only to find out what a deceptive company Directv is:
1)No matter what you pay for a receiver from a 3rd party, you never own it, you will get charged a monthly fee for it over and above what you pay for the receiver an...
Entity
Directv
Categories: Satellite Companies
46, Report:
#861332
Posted Date:
Jan 12 2013
Directv Directv sat tv damaged my home took my equipment and asked for money after i camcelled service Internet
This began in august 2011. I had direct tv service for around a year and me and my wife decided to move. So directv will move your dish and equipment for free. Everything went smoothe until then.The house i bought sits on a concrete foundation thats around 4ft high on the back of th...
Entity
Directv
Categories: Satellite Companies
47, Report:
#991281
Posted Date:
Jan 04 2013
directv Directv has stolen 778.00 from us. They withdrew it directly from my family's checking account, and now are telling me they won't return it for thirty days. they have lied to us twice about when it Greenwood village , Colorado
My wife signed up for Directv at Wal-mart. When they arrived to install, they told us our guest suite was to far away and they would reschedule for another time. We never heard back from them. They never refunded out initial deposit. I was told by direct...
Entity
directv
Categories: Satellite Dish Companies
48, Report:
#989163
Posted Date:
Dec 31 2012
DIRECTV Directv not letting me get the genie without paying $299, even on a upgrade. Internet
I have been with Directv for 2 years now. When I moved to Wyoming from Utah, they had me resign up with a new contract, and I used all the old receivers. Now when that new Genie came out, I emailed them to see if I could upgrate to get it for free. Like they where doing with all the...
Entity
DIRECTV
Categories: Theaters
49, Report:
#985360
Posted Date:
Dec 21 2012
DirecTV DirecTV overcharges; poor service and quality; service has numerous problems; inability to resolve problems; breach of contract; El Segundo, California
Switching to DirecTV was an expensive mistake.
Problems experienced:
Overcharges; DirecTV promised a refund for the overcharges, but I have not seen the refund yet; Despite all of these problems (see below), DirecTV is still billing me $420 for an Early Termination Fee (ET...
Entity
DirecTV
Categories: Satellite Companies
50, Report:
#384215
Posted Date:
Dec 08 2012
DirecTV Lying about Contractual Issues; bogus charges on bill; refusal to move my service for free, and more El Segundo California
Here is the correspondence I've had with DirecTV over the past 2 days.
Hello, DirecTV:
I need some answers please. I am totally amazed and disgusted with your customer service. Please forward this e-mail to a supervisor if you will.
Today I called DirecTV and spoke with L...
Entity
DirecTV
Categories: Satellite Dish Companies