26, Report:
#256653
Posted Date:
Jun 25 2007
Jennifer Convertibles stole my money and lied about services! Industry California
I purchased my sofa from them because I liked the idea of the upholstery shield protection. I paid $300.00 for the cleaning service and when I filed my first claim two years later, they refused to fix it, after almost a year of auguring back and forth with them they refunded my mone...
Entity
Categories: Furniture & Furnishings
27, Report:
#156289
Posted Date:
Jun 15 2007
Jennifer Convertibles ripoff, Sleezy Dishonest Tactics Shelby Township Michigan
After visiting the showroom on several occasions, and having Aggie, the sales lady convince me that I should get a sectional for my finished basement (assuring me that as long as I don't get a high back on my sofa, I will have no problem getting it down the stairs).
I break my bu...
Entity
Categories: Furniture & Furnishings
28, Report:
#248013
Posted Date:
May 10 2007
Jennifer Convertibles Overpriced Fumbled Delivery With A Binding Contract Twist ripoff Boca Raton Florida
Let me explain the scam: First Jennifer Convertibles (JC) requires that you sign a contrat with your purchase. This contract states that, if for some reason, you cancel your order they will charge a 20% of purchase fee. They tell you that this is to make sure you do not change yo...
Entity
Categories: Furniture & Furnishings
29, Report:
#236200
Posted Date:
Feb 17 2007
Jennifer Convertibles Jennifer Covertibles dishonest and terrible delivery service. Ripoff Lansing Illinois
My mother purchased a 3-pc furniture set from Jennifer Convertibles in Lansing on a Monday. The items were to be delivered on a Thursday. The items nevered arrived. I spoke with several different associates in different stores and not one person could tell me why my items were not. ...
Entity
Categories: Specialty Stores
30, Report:
#221843
Posted Date:
Nov 22 2006
Jennifer Convertibles Total lack of response to promised refund ripoff Portsmouth New Hampshire
How can a company like Jennifer Convertibles stay in business?
After a cancelled order when both attempts to deliver the order resulted in damaged goods, a full refund was promised in writing ON the original sales slip, signed by the manager.
Advised to expect the full refund ...
Entity
Categories: Furniture & Furnishings
31, Report:
#211469
Posted Date:
Sep 18 2006
Jennifer Convertibles False Advertisement Rude Manager ripoff Stevenson Ranch California
We went to the Jennifer Convertible store in Steveson Ranch (Santa Clarita) today to check out a sofa bed on their advertisement for $299. We absolutely loved the sofa bed and thought $299 was a very good price. We then found out that there is a $89 delivery charge that is required ...
Entity
Categories: Furniture & Furnishings
32, Report:
#208813
Posted Date:
Aug 31 2006
Jennifer Convertibles Nationwide Rip-Off Fact Sheet ripoff, overpriced, dishonesty, lousy warranty, poor quality Nationwide
I was in a JenniferConvertibles the other day and just wanted to make sure that everyone who shops at these stores should know of their current policies and guarantees. Trust me they are awful. Did you know that if you ordered a 3pc set that the delivery cost would be $169.99, tha...
Entity
Categories: Department & Outlet Stores
33, Report:
#199806
Posted Date:
Jul 07 2006
JENNIFER CONVERTIBLES HOW I GOT MY MONEY BACK AFTER NEARLY 1 YEAR ripoff SCARSDALE New York
My receipt didn't have the color written in but I had been given a sample swatch and then delivered the wrong color. When I complained, they showed me a rewritten order and refused replacement (said the sofa I'd ordered didn't come in the color of the swatch) They claimed I had appr...
Entity
Categories: Furniture & Furnishings
34, Report:
#184209
Posted Date:
Mar 31 2006
Jennifer Convertible NO CUSTOMER SERVICE after Purchase BEWARE ripoff Shelby Township Michigan
I am sorry to have to write this report since we were initially really pleased with our furniture. I had hoped my problem over the last couple of weeks would resolve itself but so far it has not and after reading this site I realize that I am not alone.
I ordered 2 extra throw...
Entity
Categories: Furniture & Furnishings
35, Report:
#176759
Posted Date:
Feb 17 2006
Jennifer Convertibles ripoff Exton Pennsylvania
I have to tell you my tale of woe.
I bought a chair from Jennifer Convertibles on 12/30. It was a floor sample in perfect condition, a really nice red chair. I sat in it for some time while the sales girl tried to find the price (the ticket was missing). I am not a small person,...
Entity
Categories: Furniture & Furnishings
36, Report:
#174794
Posted Date:
Feb 05 2006
Jennifer Convertibles done dirty dissapionted at x-mas, deceived at the door bought $2491.97 worth of merchandise, couches etc had to cancel, haven't got my refund yet Still waiting RIPOFF Denville New Jersey
I went to Jennifer Convertibles on 11/07/2006 in need of a couch and ready. Salesman Elvis waited on me (not even to helpful basically helped myself)
Picked out the couch. Elvis didn't offer any options had to ask about different fabrics & if i could see them.
Fine made a deci...
Entity
Categories: Furniture & Furnishings
37, Report:
#160378
Posted Date:
Oct 11 2005
Jennifer Convertibles no call backs, ripoff Woodbridge Virginia
they did not return my phone calls or emails. I had a chair that i needed to have replaced and they never called back.
they sent out a tech and he didn't know what he was doing. he said that i needed new fabric and it was the framed that was bent.
Robin
woodbridge, Virgin...
Entity
Categories: Furniture & Furnishings
38, Report:
#153603
Posted Date:
Aug 14 2005
Jennifer Convertibles Ripoff FAILURE TO SEND TECNICIAN OUT FOR DIS-ASSEMBLE WOODBURY New York
During the month of july I accepted delivery of a sofa sectional from the dearborn outlet for Jennifer convertibles. The furniture was to go into my basement for overnight guest,
Unfortunately the furniture would not fit through the basement door. I was told my opptions were to e...
Entity
Categories: Furniture & Furnishings
39, Report:
#151056
Posted Date:
Jul 24 2005
Jennifer Convertibles Furniture sold junk furniture then told customer that the company doesn't owe them a thing! Dublin California
We visited the Jennifer Convertibles store located in Dublin, CA - about 1 1/2 hours from our home near Sacramento. We are a single income family on a tight budget so we wanted to save money on our much needed furniture so we made a commute to make our purchase. We had no idea what ...
Entity
Categories: Furniture & Furnishings
40, Report:
#146757
Posted Date:
Jun 19 2005
Jennifer Convertibles ripoff Torrance California
I purchased a standard convertible sofa from the Torrance branch of Jennifer Convertibles on May 8, 2005 and paid in full by credit card. To our amazement, we were told it would take 8-12 weeks for this sofa to be delivered. Considering it was not a special order, this seemed a lo...
Entity
Categories: Furniture & Furnishings
41, Report:
#139648
Posted Date:
Apr 21 2005
Jennifer Convertibles Bait and Switch - Bad Quality-Bad Customer Service Thousand Oaks California
After purchasing a $3250 3 piece leather sectional couch with recliners, my husband and I have been trying since January to get our deffective couch repaired or replaced. All of the back pillows sag, the arm rest sag and you can fill the board in your arm, the seats are flat and sag...
Entity
Categories: Furniture & Furnishings
42, Report:
#136301
Posted Date:
Mar 25 2005
Jennifer Convertibles ripoff all coustomers who come looking for furniture IN All Stores New Jersey and New York
I am an employee of Jennifer Convertibles. As of now I'm looking for a new job. I want all you dissatified coustomers out there know not only are you not alone, but their workers are dissatisfied too!!!
Jennifer may seem like bargin furiture, and you may think you're getting out ...
Entity
Categories: Furniture & Furnishings
43, Report:
#133365
Posted Date:
Mar 02 2005
Jennifer Convertibles Aka Bay Plaza Convertibles VERY POOR SERVICE, and looking for the quick buck ripoff Bronx New York
Boy these people have it so wrong! My wife and I purchased a furniture set for the new Apt. we had recently moved into. We purchased the set on 12/05/04, the delivery date was 12/22/04. We were hoping to have every thing in place in time for a Holiday Feast we were hosting. They alm...
Entity
Categories: Furniture & Furnishings
44, Report:
#128291
Posted Date:
Jan 21 2005
Jennifer Convertibles Ripoff Customer NO Service Milford Connecticut
On November 7, 2004 I ordered furniture from Jennifer Convertibles that was going to take six to eight weeks for delivery. I was also charged $129.99 for delivery of Sofa, Chair and tables, And another $35.00 for an Otteman that I was told to put on a seperate order as to not hold u...
Entity
Categories: Furniture & Furnishings
45, Report:
#126107
Posted Date:
Jan 06 2005
Jennifer Convertibles Misrepresented Finance Option, Over-Billed us. Ripoff! King Of Prussia Pennsylvania
My husband and I purchased a leather sofa, chair and ottoman from Jennifer Convertibles on October 2, 2004. The series of mistakes and errors that has followed is unbelievable. The following, believe it or not, is an abbreviated version highlighting the key points.
First they mi...
Entity
Categories: Furniture & Furnishings
46, Report:
#125072
Posted Date:
Dec 30 2004
Jennifer Convertibles Promises Not Kept - Satisfaction Not Given. Rip-off! Freehold New Jersey
Dealing with Jennifer Convertibles has been a nightmare. We bought a sofa bed late in October with a November 20th delivery date. That date came and went and a Tuesday before Thanksgiving delivery date was arranged for between 9 am and 4 pm. That was change number one.
Unfortuna...
Entity
Categories: Furniture & Furnishings
47, Report:
#124039
Posted Date:
Dec 22 2004
Jennifer Convertible rip-off! VERY poor customer service, and poorly trained sales people. Poor delivery policies. New York New York
This is my first experience dealing with Jennifer Convertibles, and it will be my last.
The troubles I'm reporting are:
The fabric I initially ordered was discontinued, and I had to pick a new fabric for the contrasting pillows on the sofabed I purchased.
They promised me ...
Entity
Categories: Furniture & Furnishings
48, Report:
#118877
Posted Date:
Nov 19 2004
Jennifer Convertibles Leathers ripoff I want to be compensated for the hassle and nonsense I have been put through as well as the rudeness of staff in the Metuchen store. Metuchen New Jersey
I purchased a living room set from salesperson Colleen and scheduled delivery for November 18.
On Nov. 17 I received a call telling me that delivery would be between 11am and 4pm. I called the store and was told that my delivery was #7 on the list and they were up to #3 (so I wo...
Entity
Categories: Furniture & Furnishings
49, Report:
#118746
Posted Date:
Nov 19 2004
Jennifer Convertibles Ripoff Poor customer service Seekonk Massachusetts
I recently ordered a sofa and coffee table from the Seekonk, MA store. The items arrived via the most miserable and rude delivery person. The wrong table was delivered. The man argued with my elderly Mom and insisted she take delivery.
He also complained about the fact that he g...
Entity
Categories: Home & Garden Stores
50, Report:
#112562
Posted Date:
Oct 13 2004
Jennifer Convertibles Extremely Poor Customer Service and Failure to Deliver Furniture to date. Rip-off! Rohnert Park California
I purchased and paid for a new leather couch on Sunday, September 26, 2004. Was supposed to have my couch delivered on Sunday, October 3rd between 3 and 7 pm. Couch was not delivered. I called the company the next day and was told by salesman on duty that my order was one of three t...
Entity
Categories: Furniture & Furnishings