526, Report:
#344796
Posted Date:
Jun 27 2008
MagicJack Jacked by magicJack Internet
What a great gift I thought for my internationally traveling boyfriend. What a nightmare it has turned out to be. I ordered the magic Jack and the next day, I received an e-mail from them. It stated that my card was not allowing them to bill my account so they couldn't send the jack...
Entity
Categories: BBB Better Business Bureau
527, Report:
#344585
Posted Date:
Jun 26 2008
MajicJack Failure to deliver product! Tallassie Florida
On 02-03-08, I purchase a MagicJack on line, which never arrived. After 30 days the company charged my CC. I went to thier on line live chat and stated the unit never arrived. Little did I know this would be the first of 8 live chat sessions!
They claimed it was shipped! I ask fo...
Entity
Categories: Attorneys General
528, Report:
#344220
Posted Date:
Jun 25 2008
MagicJack internet phone West Palm Beach Florida
i return the magic jack because it would not work on my computer.they charge my checking accounting two times, over drawing my account
after, i had inform them that the magicjack did not work on my computer. i notify them in time that i was returning the item, but they still char...
Entity
Categories: Communications & Networking
529, Report:
#343949
Posted Date:
Jun 25 2008
Magic Jack WARNING - Magic Jack is a Dishonest Company without a True Live Person to speak with! Www.magicjack.com Internet
The Magic Jack website claimed the deadline for the free trial was to end June 21st 2008, so in my stupidity I started entering my information. I stopped short of confirming an order; because the total showed that I was being charged for two months at $112.84. I didn't underst...
Entity
Categories: Questionable Activities
530, Report:
#343811
Posted Date:
Jun 24 2008
Magic Jack Not so Magic, Jack! Florida Nationwide
Magic Jack says it's so easy to install, a grandmother can do it. I'm not a grandmother, and I couldn't install it. They claim you only need to connect the Magic Jack to the USB port in your computer. Well, I tried and it doesn't fit because the USB ports are already being used, an...
Entity
Categories: Telephones
531, Report:
#343382
Posted Date:
Jun 24 2008
Do Not Trust Magic Jack! Rip Off! Liars! Possibly Robots West Palm Beach Florida
I was charged for the item before I even received it. I contacted the live chat and they denied that I was charged. 2 days later the charge was removed. I returned the thing and confirmed with usps that it was received today, 4 days before the 30th day. I checked my account today an...
Entity
Categories: Internet
532, Report:
#342210
Posted Date:
Jun 20 2008
Magicjack.com Charged me for FREE trial, then Charged me AGAIN after it was returned West Palm Beach FLorida
I ordered because they offered a free trial. They explicity state that your credit card will not be charged until the thirtieth day. They charged me full price right away. It was a hassle to get the charge removed so I knew I did not want to deal with them anymore. When the package ...
Entity
Categories: Miscellaneous Electronics
533, Report:
#341803
Posted Date:
Jun 19 2008
MagicJack Magicjack does not work, returned 1st order only to receive a 2nd magicjack and was charged $140.90 Do Not Know Internet
Received (2) magicjacks and was charged $93.80, neither of the units worked with my Windows XP as was advertized. Returned both units back to Magicjack only to receive a (2nd) magicjack 1 unit this time and charged again $46.90, that did not work with my Windows XP. Tried to cont...
Entity
Categories: Telephones
534, Report:
#341751
Posted Date:
Jun 19 2008
MagicJack Took Money From My Account After 1 Day. DONT TAKE IT they said I will be charged after 30 Days NOT True West Palm Beach Florida
they charged after 1 day and they said they will charge after 31 Days and cause overdraft fees of 350$ off my account .
Soomi
Palm Bay, FloridaU.S.A.
Entity
Categories: Telephones
535, Report:
#334370
Posted Date:
Jun 13 2008
MagicJack, Dan Borislow False claims for 30 day free trial. They bill you immediately and won't reverse it unless you jump through hoops. West Palm Beach Florida
100% RISK FREE 30 DAYS FREE TRIAL....No free trial, they charge you immediately after they receive your order. They claim the Free Trial will be ending, and they extend it every week.
They, they lead you to believe that if you upgrade and pay $49.95 (which you think is INSTEAD...
Entity
Categories: Internet Fraud
536, Report:
#339164
Posted Date:
Jun 11 2008
Magic Jack False Advertising West Palm Beach Florida
Put me in the category of being stupid. I fell for this scam and I am hoping I get my money back. Within 2 days my card was actually charged and money taken out of my bank account. The Magicjack chat line is of no help. They read from a book of responses and will only acknowledg...
Entity
Categories: Telephones
537, Report:
#338688
Posted Date:
Jun 10 2008
Magic Jack - Trying To Get A Refund Is A Total Joke - LIES LIES LIES I was charged immediately - LIES West Palm Beach Florida
This is my conversation trying to get clarity from a tech support named IVAN with Magic Jack. I want my money back!
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You...
Entity
Categories: ORGANIZED CRIME
538, Report:
#338253
Posted Date:
Jun 08 2008
MagicJack ,MagicJack false advertising West Palm Beach Florida
I tried the 30 day free trial. Supposed to be quick and easy, it is not! Mine does not work, 'Get live help in seconds' is bogus-live chat button only refers me to another list of things to try to make it work (those steps don't work either), never did reach a live person, just more...
Entity
Categories: Internet Fraud
539, Report:
#338170
Posted Date:
Jun 08 2008
MagicJack Overcharged me twice, won't accept returns, won't accept calls Nationwide
I ordered the magicjack. It arrived broken. I returned it for a new one. I never got the new one, and I was charged for another order that I never did.
Joe
Las Vegas, NevadaU.S.A.
Entity
Categories: Communications & Networking
540, Report:
#337858
Posted Date:
Jun 07 2008
Magic Jack another person ripped off from magic jack Palm Beach Florida
I was told that on june 6th 3.95 would come out of my debit card and $47 on july 7th. checked my debit card today and 2 $50 holds were put on my card from magic jack. sent them several replies cancelling order and put $ back on card. Then I read on this sight this is happening to ot...
Entity
Categories: Door to Door Sales
541, Report:
#337088
Posted Date:
Jun 04 2008
MagicJack Ripped Off, Just like Magic Palm Beach Florida
On May4, 2008 I purchased a MagicJack after receiving an email from the company. I also purchased an additional 4 years of MagicJack (phone) service. The total price was approximately $90.00. All I have received for my $90.00 is an email from magicJack giving me a number to activate...
Entity
Categories: Computer Mail Order
542, Report:
#337054
Posted Date:
Jun 04 2008
MagicJack MagicJack And SCP Distributors It was impossible to return MagicJack following their computer system's directives West Palm Beach Florida
The MagicJack computer/phone device which I ordered arrived May 30, 2008. I ordered this product from a TV commercial and was told during the commercial and while ordering that I had 30 days in which I could return the order and that my credit card account would not be billed until...
Entity
Categories: Telephones
543, Report:
#336445
Posted Date:
Jun 02 2008
Magic Jack Is NOT A Free Trial magic jack, computer phone, VoIP, USB Phone West Palm Beach Florida
The Magic Jack free trial actually charged me the day after I ordered the product. $50.85 was taken from my account the very next day. They claim it's a hold to verify that my bank account is legit. You can verify an account with $1. Not to mention, they have no phone support? I ha...
Entity
Categories: BBB Better Business Bureau
544, Report:
#336230
Posted Date:
Jun 02 2008
MagicJack Charging more than what the receipt says. Somewhere In Internet
As others who bought MagicJacks are seeing, I also have been charged more than what my receipt says by $6.95
I was looking for anybody that had an actual phone number or email address for MagicJack to ask a question when I read here about their charging twice what the receipt say...
Entity
Categories: BBB Better Business Bureau
545, Report:
#336143
Posted Date:
Jun 01 2008
Magicjack CreditCards are being billed twice the shipping as on the receipt. Internet
Consumer beware:
Magicjack charges your Credit Card more than what you approved them to if you purchase more than one unit.
The Magicjack.com website will give you a receipt stating shipping is included for the first two units.
When you examine the charges on your actual ...
Entity
Categories: Bait-and-Switch
546, Report:
#336027
Posted Date:
May 31 2008
Magicjack breached billing agreed TV marketing 30 risk free no charges for30 days Nationwide
Unable to reach there customer service are anyone, no phone # intended to debit my act next day, after placing order
my only choice was to close my bank act. to stop dishonest marketer magicjack. from debit
order on 5-28-08
debit on 5-29-08
Dennis
jonesboro, GeorgiaU.S.A...
Entity
Categories: Electronic Manufacturers
547, Report:
#335951
Posted Date:
May 31 2008
Magic Jack, Magic Jack 30-day Free Trial ,Not True Magic Jack charged me immediately, not after 30 days and refused to give me a refund West Palm Beach Florida
I was very interested in Magic Jack, because I live in and travel in a RV, and there are places I travel to , that my cell phone has no service. I called Magic Jack and was advised that the Magic would work very good with my Hughes satellite Internet, that I use with my RV. The sale...
Entity
Categories: Telephones
548, Report:
#335618
Posted Date:
May 30 2008
Magicjack,ld took money from acct. before 30 day trial date and refuses to give return # 4 goods West Palm Beach Florida
magicjack is advertising a unit they claim will let you make phone calls any where in the us for free via the internet and thier product on tv. they stated fror $39.95 plus shipping you will get the magicjack plus 1 year subscription fee. you can use the magicjack for 30 days ...
Entity
Categories: Telephones
549, Report:
#334581
Posted Date:
May 30 2008
Magicjack My city and State was removed from shipping address. I did not complete the order. Now I wake and see.??? Unable To Locate On Web Site ??? Nationwide
Warning. I completed the shipping information by using autofil everything was looling good. Processed thru the adverisments, got to the Check your order page. Noticed the city and state and zip code where not list under the shipping label. Clicked on edit address button and got the ...
Entity
Categories: Computer Software
550, Report:
#330677
Posted Date:
May 19 2008
MagicJack Ripped me off for the amount of $ 50.85 West Palm Beach Florida
I wanted to try this item it sounded great try for 30 days free. You don't pay until the 31st day but, the day i contacted them that i was wanting to return the item because it didn't do what they said it would do they gave me a RMA# and then charged my credit card. I returned the i...
Entity
Categories: Telephones