51, Report:
#1198072
Posted Date:
Dec 29 2014
Walmart family plan I called to change my plan to the 34.88 and I was told I had to wait for the next billing cycle,I waited, they didn't even made changes I had to called them back when I found out I diint have no web. I was then told the next billing cycle or my next payment I would pay the new date. The person who I spoke to informed me that my next bill payment would be the new rate 34.88 plus taxes. I waited I now I am informed again that I have to wait until the next billing cycle again . I I am so frustrated with all these wrong informations. Moses lake Washington
my account number with Walmart family mobile is (((redacted))). I asked to be change from my regular plan to the 34.88, i was told I had to wait until the next billing cycle. They didn't change me over and I was unable to get the web. I called and I was told,I have to wait until the...
Entity
Walmart family plan
Categories: Cellular Phone Companies
52, Report:
#1198062
Posted Date:
Dec 29 2014
Walmart Family Mobile Improperly installed phone to wrong number and messed up sim card. After 48 hours still no phone service. Nationwide
I purchaes a new cell phone for my wife for Chistmas. When we tried to activate it the Walmart Family Mobile tech configure the wrong phone. When asked to fix it she said it will take 24 hours. 24 hours later I still have two phones down, my wifes and mine that is used for a busines...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
53, Report:
#1196260
Posted Date:
Dec 18 2014
walmart familymobile differant repeisitive giving runaround nationwide Nationwide
I was a customer with Walmart family mobile and my monthly bill was supposed to been $39.99 I had paid my My bill the first time, the second time when I paid my bill I had pay with my debit card and they had overdrafted my debit card and I had to go to my bank and a whole big ritual...
Entity
walmart familymobile
Categories: Cellular Phone Companies
54, Report:
#1191173
Posted Date:
Nov 25 2014
Walmart Family Mobile Customer service lies, Charged $100 for 20 minutes nationwide Nationwide
About ayear ago, I bought into this company for the cheap rates...At the time, it was $43+- with tax for unlimited talk, text & web. First you have to purchase a SIMS card at a Walmart store for $25+tax. You cannot buy them online. Set up seemd fairly easy, but when I began to h...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
55, Report:
#1190181
Posted Date:
Nov 20 2014
walmart family mobile daniel/ fm reptoni/fm rep phone bill rip off Nationwide
I have been a loyal customers for years and have referred many many customers recently, when i found from my referrals that there bill was alot lower then mine. I called on October 2nd to change plan and i spoke of the many referrals. The FM Rep agree i can get a better deal. Same...
Entity
walmart family mobile
Categories: Telephones
56, Report:
#1184010
Posted Date:
Oct 21 2014
Walmart Family Mobile My bill was suspended today and got cut back on.When it was back on they changed my number,not with my authorization. Oklahoma City Nationwide,Ok
My phone bill was suspended for a few hours today ,and I went to pay the bill at Walmart(Family Mobile),noting that i have another account on my plan.I did it over the phone before i went to walmart,as i was speaking i told him several times not to change the number i was paying for...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
57, Report:
#1180056
Posted Date:
Sep 30 2014
Walmart Family Mobile T-Mobile I paid the bill after talking to the company, Now they say I owe .25. They charge 3 dollars to pay it Nationwide
I bought a phone on my way to Vegas. I had it for one week. I turned it off after a week. I never got a bill until it said I was late. I contacted the company verified the amount was the same as what was on paperwork (bill). When close the account they cannot give you the money yo...
Entity
Walmart Family Mobile T-Mobile
Categories: Cellular Phone Companies
58, Report:
#1175466
Posted Date:
Sep 09 2014
Walmart Family Mobile Worst cellular service out there! Nationwide
I signed up with Walmart Family Mobile because the price couldn't be beat. Immediately I noticed
I could never get a signal to use the data and more often than not, I couldn't make or receive calls.
I found out that they only use a 2g network. (even though they will tell you it 3G o...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
59, Report:
#1175448
Posted Date:
Sep 09 2014
Walmart Family Mobile T-Mobile Treating me like I'm on contract, threat of credit report to credit union El Dorado Hills California
I tried Walmart Family Mobile as it was a few dollars less that Straighttalk. I purchased a sim card for an unlocked phone, for a partila month, 19 days. The signal was not good enough so I let the time run out, 19 days. About 3 weeks later I get a threatening letter from them telli...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
60, Report:
#1167087
Posted Date:
Aug 03 2014
Walmart Family Mobile False advertising, deceptive practices, lousy (lying) customer service Nationwide Nationwide
I purchased a cellphone and service plan through Walmart Family Mobile/T-Mobile last week. The reason I purchased that particular phone and plan was because they were advertised with unlimited talk, text, and web. When I get them home and set up, I find out that while the talk and t...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
61, Report:
#1167088
Posted Date:
Aug 03 2014
Walmart Family Mobile T Mobile Plans Nationwide
Had a Walmart family Mobile phone for our son. He went through 4 phones in under 6 months due to malfuntions. When we closed the account went to the local Walmart store and they called in to cancel the account while we waited. Billed for 3 additional months after the date we c...
Entity
Walmart Family Mobile
Categories: Telephones
62, Report:
#1164000
Posted Date:
Jul 22 2014
Walmart Family Mobile Billing rip off Nationwide
I had a walmart family mobile account for 3 months from Feb. 2014 to May 2014. In May I got a new phone by a new carrier and I called Family mobile to cancel my service. I was informed by the phone rep that my service had been canceled. I was to understand that this was the end of i...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
63, Report:
#1158457
Posted Date:
Jun 30 2014
Walmart Family Mobile Had a cell phone called to turn off they charged me 67.62$ for a phone I didn't use! El Dorado Hills California
Had a cell phone from WalMart called to turn it off because no longer needed it. After Too mouths they send me a bill for 67.62$ saying I never called to turn the phone off! when I ask to tell me when the last time the phone was used because the phone no longer worked and I couldn't...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
64, Report:
#1158334
Posted Date:
Jun 29 2014
FamilyMobile Walmart FRAUD! THEFT! NO CUSTOMER SERVICE! Benton, AK Nationwide
Walmart and FamilyMobile, This is regarding FamilyMobile account# xx666 (Carolyn Matthews). You have made promises to me and broke them time and time again. This is not the definition of good customer service. You have told me several times now (in both writing and o...
Entity
FamilyMobile
Categories: Cellular Phone Companies
65, Report:
#1153980
Posted Date:
Jun 11 2014
Family Mobile Walmart family mobile, tmobile Cancelled phone 2 days into the month because phone did not work. Charged for 30 days instead. Nationwide
I called on May 24th to cancel the phone because it did not work. I was assured it would be cancelled. When I tried to check online it showed the phone had been cancelled. When I called the number to check it said it had been cancelled. On June 8th my c...
Entity
Family Mobile
Categories: Cellular Phone Companies
66, Report:
#1152597
Posted Date:
Jun 06 2014
Khadine Kay Walmart Family Mobile Rips Off Their Customers Nationwide Nationwide
I have tried tirelessly to get a hold of their bill department to get a closing bill and have yet to hear back from them instead I am told they can't find me with the email address and phone number I provided. Btw, the phone number is the one the account is linked to and the one I s...
Entity
Khadine
Categories: Telephone Companies
67, Report:
#1150526
Posted Date:
May 29 2014
WSM RETURN/CENTER walmart family mobile still on backorder my a** Rotheseer,Ny Internet
I purchased a phone through a local Walmart store it was an Alcutel Fierce one touch .I am a single mother of two small children i saved the money to purchase this phone it was 128.00 dollars .I had this phone for two weeks and there was a gliche in the top right button (also confir...
Entity
WSM RETURN/CENTER
Categories: Cellular Phone Companies
68, Report:
#1149425
Posted Date:
May 24 2014
Walmart Family Mobile Unethical Practices and Unbelievably Bad Customer Service Nationwide
In April I signed up for the Walmart Family Mobile plan. After trying to make it work for a few weeks, I was very disappointed with the substandard coverage and the service and decided to cancel the plan. After calling customer service and explaining my situation multiple times to a...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
69, Report:
#1143496
Posted Date:
May 02 2014
walmart family mobile t-mobile continued billing after cancellation albuquerque, nm 87176-7380 Nationwide
Service stopped working. Called three times. Once was told due to upgrades my phone was no longer compatible. Other times was told they would investigate and call me back when problem was resolved. this was around the third week of march 2014. on 4/02/14 i switched carriers and port...
Entity
walmart family mobile t-mobile
Categories: Cellular Phone Companies
70, Report:
#1139413
Posted Date:
Apr 16 2014
Walmart Family Mobile THIS COMPANY IS A RIPOFF AND DOES NOT CARE THAT YOU WASTE YOUR MONEY FOR THEIR AWFUL SERVICE Albuquerque New Mexico
I started in My Family Mobile on Feb. 21 of 2014 and from day one I had the worst service that I ever had. I was either roaming or I had no service when the coverage maps that the offer said that I was to have the best. I made a total of 10 calls especailly when my phone started mes...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
71, Report:
#1139126
Posted Date:
Apr 15 2014
Family Mobile T-Mobile Bad costumer service - lie! Nationwide
I got Family mobile in Walmart for my uncle visiting from Europe. I was told that I can cancel any time and there is no penalite etc person did not know much about it... - go figure WALMART... Month go by I call to pay 1st bill and I asked that my uncle is liv...
Entity
Family Mobile
Categories: Telephone Companies
72, Report:
#1130830
Posted Date:
Mar 15 2014
walmart family mobile charge me money for the service i did not use. north miami Florida
good morning,1 got a cell phone service on january 11 2013.on junaury 28 2014 i cancelled the services walmart family mobile charge me for the month of febraury 2014. i did not known why. i am evens from north miami, florida.
Entity
walmart family mobile
Categories: Cellular Phone Companies
73, Report:
#1126077
Posted Date:
Feb 24 2014
Walmart Family Mobile OMG!!! Biggest Ripoff in the Western Industrialised World!!
Bought a One-Touch Evolve by Alcatel. $159 November of last year (now it's $74). The phone went Kaput 19 days after I bought it and Walmart has a strict 15-day return policy on cellphones. Even though I bought the warranty they said at the warranty number I had to ...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
74, Report:
#1124663
Posted Date:
Feb 19 2014
Family Mobile Walmart Family Mobile Biggest rip off and worst customer service ever!!!! internet Nationwide
I signed up for family moble thinking that is souonded like a good deal. What I got was DROPPED CALLS, and always searching for service. I use my phone for business so I was forced to switch back to my old provider. It had been less than a month so I had to call and pay for serves r...
Entity
Family Mobile
Categories: Cellular Phone Companies
75, Report:
#1122229
Posted Date:
Feb 09 2014
walmart family mobile also doing business through t-mobile i was told i would have coverage .got no coverage cant get them to unlock phone to switch plans albequrque Arizona
im broke my cell phone and went to replace it. walmart employee told me hey switch to walmart family plan. i said well i travel to massachusetts all the time . he said oh let me check. sure its on the map you will have service and you will save money switching from straight talk. so...
Entity
walmart family mobile
Categories: Cellular Phone Companies