126, Report:
#137503
Posted Date:
Apr 04 2005
Value City Furniture ripoff refuses to honor warranty after several conversations and C\O is listed on warranty! Greenwood Greenwood Indiana
with experience with sofa cushion wareing in 2-3 years, I perchased a sofa/love seat a value City Furniture and was asured by sales person that if this occured it would be covered in the extended warrany.
In just shy of 2 years this occurred and when i spoke with several manager...
Entity
Categories: Furniture & Furnishings
127, Report:
#137090
Posted Date:
Mar 31 2005
Value City Furniture Ripoff False Hope On Gaining Furiture Bear Delaware
When We bought our new home August of 2002, We decided to buy new bed room furniture for our children and ourselves. We spent well over 3,700.00 for the furniture,plus deliervery charges. We to where promised that everything was in stock and were informed that informed that our bill...
Entity
Categories: Furniture & Furnishings
128, Report:
#136807
Posted Date:
Mar 30 2005
Value City Furniture ripoff lied to treated like we were not important Cheseapeake Virginia
We spent $2700.oo cash on a living room set and one queen sleigh bed and was told that they had all of them in stock also was showed on thier computer where they had them in stock.
They told that it would be delivered on 3/31/05 was called two days before and was told that they d...
Entity
Categories: Furniture & Furnishings
129, Report:
#136679
Posted Date:
Mar 29 2005
VALUE CITY FURNITURE ripoff MONROEVILLE Pennsylvania
I went to Value City Furniture on March 13.2005 i got a living room suite end tables dinning room table and chairs they said that my furniture would be delivered on March 22.2005 and the chair to the living room would be in shortly.
then that call and said they can only bring the...
Entity
Categories: Furniture & Furnishings
130, Report:
#134739
Posted Date:
Mar 12 2005
VALUE CITY FURNITURE RIPOFF! I ORDERED MY KIDS BEDROOM FURNITURE AND STILL HAVEN'T GOT IT MONROEVILLE Pennsylvania
I went into value city to get both my kids bedroom furniture on 2/13/05 the salesman checked to see if they were in stock he told that they were in stock and could be delivered on 2/21/05 and i said that would be fine so I paid for it with my debit card right then.
I ordered 2 he...
Entity
Categories: Furniture & Furnishings
131, Report:
#134619
Posted Date:
Mar 11 2005
Value City Furniture ripoff with furniture repair warranty Columbus Ohio
I purchased a living room set in 1998. I paid extra for the 5 year repair warranty. In 2000 my furniture was falling apart. Several buttons on the couch and loveseat popped off or sunk in, leaving foam to stick out of the holes. The frame on the couch even broke. One boad in the bac...
Entity
Categories: Furniture & Furnishings
132, Report:
#59899
Posted Date:
Jan 11 2005
Value City Furniture Failure to deliver as promised rip off Toms River New Jersey
I ordered $2200 worth of furniture. Was given tentative delivery date of May 31 and told to come in 4 days before and pay the balance as it had to be paid in full before they would schedule delivery.
I did not hear anything so called them May 30 and talked to Amanda. She said t...
Entity
Categories: Furniture & Furnishings
133, Report:
#94196
Posted Date:
Jan 01 2005
Value City False in-store detention ripoff Parma Ohio
I went to Value City with my sister to get Mom a gift for Mothers Day. It was 9AM in morning and I'm starving. I get a 49 cent Slim Jim and put it in the cart. We walk around lookung for just the 'right' gift for mom. I'm so bored and hungry.
After awhile we find something she'd...
Entity
Categories: Corrupt Companies
134, Report:
#122749
Posted Date:
Dec 14 2004
Value City Furniture ripoff Indianapolis Indiana
I ordered a dining table and chairs on 11/20/2004, with the promise of delivery soon after 12/10/2004.
I received no calls about delivery, so called to check. Was told delivery would be some time in January?
When asking for refund, was told it would be sent in te mail, and would ...
Entity
Categories: Furniture & Furnishings
135, Report:
#116691
Posted Date:
Nov 08 2004
Stainsafe, Value City Furniture rip-off! Sells bogus warranties! Palm Beach, Merrillville Florida, illinois
i purchaced a bedroom dining room-and living room set from value city furniture on 7/18/2003 after 1 yr and 3 mos i noticed what appeared to me to be ink stains on the leather couch. i called stainsafe and was told because i didnt know what type of stain i had it was not covered , s...
Entity
Categories: Furniture & Furnishings
136, Report:
#16890
Posted Date:
Oct 24 2004
Value City Furniture ripoff Mishawaka Indiana
very unprofessional treatment from this company. I bought a 2 piece leather sofa / loveseat package. leather was cracked on the loveseat, they replaced it. seam ripped on the sofa, they sent a service representative, who said he couldn't repair it at that time, because he didn't ...
Entity
Categories: Furniture & Furnishings
137, Report:
#113209
Posted Date:
Oct 16 2004
Value City Furniture JOIN IN ON A CLASS ACTION LAWSUIT - CONTACT YOUR STATES ATTORNEY GENERAL Northlake, Illinois
On August 16, 2004, I purchased one queen bed and one full size bedroom set. I was informed by the Sales Representative that the bed would be delivered on October 1, 2004.
On September 30, 2004, I received a call from a Value City Furniture Representative that stated the furnitu...
Entity
Categories: Furniture & Furnishings
138, Report:
#110109
Posted Date:
Sep 25 2004
Value City Furniture Ripoff Poor Service And Products Mishawaka Indiana
All staff demonstrated very unprofessional treatment from the sales person to the store clerk and delivery people.
I bought a 2 piece sueded leather sofa / loveseat package with end stands and a coffee table. The delivery people forgot to place the end stands in the delivery tru...
Entity
Categories: Furniture & Furnishings
139, Report:
#99989
Posted Date:
Sep 02 2004
Value City Furniture #101 ripoff Dearborn Michigan
On 7/12/04(Monday) I went into the store and purchase a 2 piece Sofa and Loveseat Set that was Advertised for $599.00. I paid a total of $719.93, which included delivery. At the time of purchase I was told by the saleperson that the items was in stock.
On 7/13/04(Tuesday) I rece...
Entity
Categories: Department & Outlet Stores
140, Report:
#104659
Posted Date:
Aug 20 2004
Stainsafe ripoff failed to respond to our request for any type of service, told us it was not covered Palm Beach, Florida
We purchased 2 couches and a chair from value city furniture. We had problems shortly after the delivery. They sent a technician to make a repair. They left without fulfilling the obligation of the stainsafe comprehensive furniture protection plan.
We called again and the repres...
Entity
Categories: Furniture & Furnishings
141, Report:
#92355
Posted Date:
Jul 25 2004
American Signature Home/Value City dishonest business practices USA Nationwide
Attention:
American Signature Home is owned by Value City. They seem to operate in the same unethical and misleading ways as Value City.
The furniture is poorly made and the policies are worse. The customer service, or lack thereof is horrible.
Please do not shop her...
Entity
Categories: Furniture & Furnishings
142, Report:
#84317
Posted Date:
May 22 2004
Value City Furniture ripoff sold me defective finish then said it was my doing then said they might fix it as courtesy Saginaw Michigan
I purchased a dinette set and rolltop desk from these guys the end of October or beginning of November 2003. All was well until January 28, 2004. My wife was cleaning up after dinner and I was doing dishes when she screamed out loud! The finish on the dinette table top was coming of...
Entity
Categories: Furniture & Furnishings
143, Report:
#91861
Posted Date:
May 18 2004
StainSafe what a ripoff, complete with a rude customer servie and worthless warranties. Palm Beach Gardens Florida
On March 22, 2004, my husband and I purchased a sofa and loveseat from Value City. The sales person at Value City even performed a demonstration on this miracle called StainSafe. So,in good faith, we purchased the StainSafe 7 year warranty covering all food and beverage accidents bu...
Entity
Categories: Corrupt Companies
144, Report:
#89479
Posted Date:
Apr 29 2004
JBC Legal Group, P.C. ripoff fraudulent collections harrassment dishonest Bloomfield New Jersey
I received a letter dated 4/23/04 yesterday from JBC Legal Group. They allege that I have a dishonored check from the State of Ohio (I live in KY)that was written to Value City on 11/28/94. Then they go on to say that along with the check amount of $46.56, they expect a $30.00 serv...
Entity
Categories: Corrupt Companies
145, Report:
#87368
Posted Date:
Apr 13 2004
Value City Furniture Bad business Want to hold your money but don't want to deliver promised goods Evansville Indiana
Let me start by saying that I at one time worked for an appliance, electronics, and furniture store in Evansville, (not Value City). I had heard horror stories from people that came into my former employeer about Value City and from friends that had bought items from them, so it was...
Entity
Categories: Furniture & Furnishings
146, Report:
#80729
Posted Date:
Mar 28 2004
Stainsafe - value City Columbus Ohio
Kathy Kline I was assigned a number and stainsafe is going to make a determination when they have denied me twice before even looking at the stain scratch whatever, the same applies with the store I purchase it from on e. main st. They charge me $139 /$25/$39 for extended warranty a...
Entity
Categories: Warranty Companies
147, Report:
#85243
Posted Date:
Mar 25 2004
Value City Furniture deliver problems Greece New York
Delivery was one week late. Delivery men complained like babies about mud. Refused to deliver because to it. One delivery nam used the F word to his boss, in front of me and my 2 year old son. Put items in near by garage.
Had to pay someone to bring them into my house. I w...
Entity
Categories: Furniture & Furnishings
148, Report:
#84299
Posted Date:
Mar 18 2004
Value City Furniture & Stainsafe Warranty STAY CLEAR of these 2 businesses Can not stress this enough!! ripoff Altoona Pennsylvania
WE purchased a Sofa, Loveseat and Chair from Value City Furniture.We weren't sure about buying it until the salesman - G. Welsh kept pushing the furniture warranty thru Stainsafe. He said they would take care of any problems for 7 years. He said it didn't matter what happened they w...
Entity
Categories: Furniture & Furnishings
149, Report:
#84294
Posted Date:
Mar 18 2004
Stainsafe - Warranty Furniture Protection And Value City Furniture Dishonesty and Scamming at its very best - Stay Clear!! ripoff Palm Beach Gardens Florida
Purchased a 7 yr. warranty for Living room set. Now we have huge rips on all pieces -Sofa, Loveseat and Chair. We have been trying for months to get repair or replacement as promised, but have nothing but headaches from this company. I tried to speak with a supervisor during 1 call,...
Entity
Categories: Warranty Companies
150, Report:
#83394
Posted Date:
Mar 10 2004
VALUE CITY FURNITURE BURBANK ripoff I PURCHASED A BED AND ARMIORE 0N 2/2/04 WAS TOLD BY THE SALES MAN THEY WERE BOTH IN STOCK AND IT IS NOW 3/10 AND I DO NOT HAVE THE ARMOIRE EACH TIME I C BEDFORD PARKBURBANK Illinois
I PURCHASED A BED AND ARMOIRE ON 2/2/04 PAID CASH IN FULL AND WAS TOLD BY THE SALES MAN THAT BOTH PIECES WERE IN STOCK THE BED CAME THAT WEEKEND BUT I WAS TOLD THE ARMOIRE WOULD COME THE NEXT WEEKEND. I WAITED NO DELIVERY THEN WHEN I CALLED BACK THEY TOLD ME NEXT WEEKEND WOULD BE T...
Entity
Categories: Sales People