1, Report:
#1510725
Posted Date:
Aug 06 2021
Comerica Bank US Direct Express Fraud charges taken out of my Social Security on My Supposely Safe Debit card Issued By Comerica Bank
Comerica Bank is the bank that United States Dept of Treasury deamed safe to use for seniors to have their Social Security checks deposited into.. I thought the Dept of Treasury as well as the Social Security Dept would of chosen a bank that had the highest level of security.. I was...
Entity
Comerica Bank US Direct Express
Categories: Unauthorized transaction
2, Report:
#1492497
Posted Date:
Mar 04 2020
US DIRECT EXPRESS CARD US DIRECT EXPRESS. Someone took half my balance involving US DIRECT EXPRESS.I checked my balance on morning of March 3rd,2020 and,half my money is gone. San Antonio Taexas
I woke up on March 3rd,2020 and I looked at my account and half was missing.Made calls to social security disability and told me to call US DIRECT EXPRESS.First call they hung up on me.2nd call they told me to wait five days to see if money is put back.I did not buy anything in the ...
Entity
US DIRECT EXPRESS CARD
Categories: Fraud
3, Report:
#1477061
Posted Date:
Apr 14 2019
us direct express wa was san antino texas
called servral times for a refund sent in all paperwork was threatened with my life by custmer service agent i just want my 17.50 refunded back ups lost my package refuse to pay and be intimadated by custmer servicewas told i will be dead by agent when i submitted all paperwork to p...
Entity
us direct express
Categories: debit card
4, Report:
#1470116
Posted Date:
Dec 23 2018
US DIRECT EXPRESS 2 charges I did not make i disputed after a month they gave me a provisional credit and a month after that took the money back and overdrew my account worst customer service in the world they said i would have to get my money back from the retailers but i didnt make the charges so i dont know who the retailers are and direct express wont give me any imformation you cant get through to customer servive EVER IT A NIGTMARE DEALING WITH THIS COMPANY San Antonio texas
DIRECT EXPRESS 2 charges I did not make i disputed after a month they gave me a provisional credit and a month after that took the money back and overdrew my account worst customer service in the world they said i would have to get my money back from the retailers but i didnt make t...
Entity
US DIRECT EXPRESS
Categories: Online banking, Banking
5, Report:
#1463269
Posted Date:
Oct 02 2018
Us Direct Express Charges i did not authorize Chicago IL Illinois
I get ssi for 750.00 deposit was mad paid a few bills went to the store called my card i had 8.00 left. I immediately tried to get a rep and report recording said high call volume and hung up. I tried the next day and now i get technical difficulties. Cant access my online account e...
Entity
Us Direct Express
Categories: Banking
6, Report:
#1462991
Posted Date:
Sep 30 2018
us direct express they charged me twice for 17.50 each for expidated card one i never revived and have police report san antinio texas
they need to be shut down by the goverment for charging unfair fees and custermer service sucjs. i asked for fees to be revised and they refused. contacted bbb and nothing yet all i want is my money back
Entity
us direct express
Categories: Federal Government, Unauthorized transaction
7, Report:
#1415023
Posted Date:
Dec 04 2017
US Direct Express US Direct Express Account Hacked, Money Stolen, No Help San Antonio Texas
I receive death benefits on my daughter’s behalf for my deceased husband. Upon checking my card this morning, I discovered that all of the money on the card had been stolen, in the form of 3 purchases to “Nordstrom #0774, in Aventura Florida. My card is still in my possession, n...
Entity
US Direct Express
Categories: Government Services, Credit & Debt Services
8, Report:
#1407646
Posted Date:
Oct 21 2017
US DIrect Express Direct Express US Direct Express Comerica Deceptive, Fraud, Charges, Ripoff, Incompetent, Scam,Social Security Internet
Once again my son's account is a mess. In the last year, they locked the account forcing him to pay for new cards under the guise of fraudulent activity from France then Russia. Both times 0 evidence of this. Online in the account nor them being able to provide it. Fast forward to t...
Entity
US DIrect Express
Categories: Banks
9, Report:
#1403829
Posted Date:
Oct 03 2017
Us direct express Us directexpress.com/coamerica bank Negligence and rip off Internet
There have been 3 instances of unauthorized charges on my account . 1 was on Google play store where it was like a button to ordedomething for 1.99 got stuck like 83 timesi it was the first time I ever used the internet to purchase something. And I was treated like I was lying...
Entity
Us direct express
Categories: Customer
10, Report:
#1390134
Posted Date:
Aug 03 2017
US DIRECT EXPRESS WORST FEARS COME TRUE San Antonio Texas
I am on disabilaty, recently my card was misplaced at the store. Some theiving jerk took it upon themselves to have their way with my card instead of being a good simeritan and turning it in. On top of all that, if that stupid smart chip hadnt been on my card, they wouldnt hav...
Entity
US DIRECT EXPRESS
Categories: Credit & Debt Services
11, Report:
#1383351
Posted Date:
Jul 05 2017
US Direct express master card Master card international Comerica Bank I was made a fool by the company i trusted to handle my government disability checks, i am missing money many times and when i try to get help to find the missing funds their agent asks my personal private numbers and then proceed to disconnect my calls. Internet
I am receiving state disability checks and have been using direct express master card for almost two years. Since using their service i have often noticed discrepancies in the amount of money i have in my account. In all of my attempts to contact master card direct i have had to w...
Entity
US Direct express master card
Categories: Credit Card Fraud
12, Report:
#1377118
Posted Date:
Jun 05 2017
U.S. Direct Express Card Funds Frozen without Justified Explanation and Customer Service Hangs Up San Antonio Texas
Since last week, US Direct Express froze my card. The online explanation is that the card is under investigation. However, the funds Direct Express are holding were from a reservation to stay at a hotel and not for recreational purposes but because I am facing a wrongfu...
Entity
U.S. Direct Express
Categories: Credit Card Fraud
13, Report:
#1373586
Posted Date:
May 16 2017
direct express Us direct express Fraudulently handled chargebacks On line only Internet
I am a Ssi recipient who receives my funds on a direct express card. After some unauthorized charges (approx $280 worth by the same merchant) appeared on my account before Feb 15th (the date I started the charge back process with direct express). I was finally given a provisional cr...
Entity
direct express
Categories: Miscellaneous Companies
14, Report:
#1351330
Posted Date:
Jan 23 2017
US Direct Express This company is a big ripoff and they steal your money and they have the worst customer service inthe world. Nationwide
this company has the worst customer service in the world and they straight up ripoff your money and when yo try to put i aclaim for charges that arent yours you cant even reach them because every time they transfer you their phone line claims they suddenly have an enormous amount of...
Entity
US Direct Express
Categories: Credit & Debt Services
15, Report:
#1321122
Posted Date:
Aug 07 2016
US DIRECT EXPRESS Nationwide
On 7/23/2016 a pal pal charge appeared on my statement 4 time for the amount of $73.45. I have been trying on several occasions to get to the person to take my complaint. Only to be disconnected and when calling back put on hold for as long as two hour with no success. Is this an...
Entity
US DIRECT EXPRESS
Categories: Credit Card Processing (ACH) Companies
16, Report:
#1320999
Posted Date:
Aug 06 2016
US Direct Express San Antonio Texas
My family and I are living in a motel, I lost my home and need my ssi deposit refunded. On 8/1 I went to the ATM to withdraw $600 to pay for a hotel for 30 days. The cash door never opened, money was not dispensed yet deducted from my card. I expedited a hand written affadavit ...
Entity
US Direct Express
Categories: Cash Services
17, Report:
#1296113
Posted Date:
Mar 27 2016
US Direct Express Can't get through to customer service Internet
My US Direct Express card was scammed today. I tried calling and reporting the transaction but could not get through to customer service. I kept getting hung up on because they were pretending that they couldn't hear Mr, then they blocked my number.
What happened was I used my card ...
Entity
Direct Expresd
Categories: Credit Card Processing Companies
18, Report:
#1261546
Posted Date:
Oct 15 2015
US Direct Express Worst bank ever! Nationwide
I am no longer doing business with this company. I can't pay my bills with the card, can't go grocery shopping, can't even purchase gas, even if you use a pin number. Declined. Instead, I have to go to an atm and pay an outrageous fee to get my own damn money. They claim there are...
Entity
US Direct Express
Categories: Banks
19, Report:
#1258618
Posted Date:
Oct 02 2015
Direct Express Comerica Bank US Direct Express social security master card, fraud, bad service San Antonio Texas
Believe every complaint you read. US Direct Express, Direct Express debit Mastercard Comerica Bank, is a shady company. I never dealt with a more unprofesional rude and pathetic company. On September 21 I called Direct Express stated I needed to re-enroll my benefits. She asked if I...
Entity
Direct Express Comerica Bank
Categories: Credit & Debt Services
20, Report:
#1256064
Posted Date:
Sep 20 2015
Direct Express US Direct Express Deceptive practices, bad bushiness, Do not care about customers San Antonio Texas
I have been using Direct Express for several years now, This past month with them has been a nightmare. I recieved my SSI Payment on my card around 1 a.m . eastern standard time, Sept. 1st. I Then called direct express automated system to confirm my deposit. I normally pay rent on t...
Entity
Direct Express
Categories: Credit & Debt Services
21, Report:
#1224564
Posted Date:
Apr 24 2015
US Direct Express Card Comerica Bank Direct Express Card supports FRAUDULANT Scams Texas
i was informed by direct express about suspicious1 activity after my card was declined at a merchant...it seems that my card was charged 9 times in less than 2 minutes by international scanners. Charges from $.75 to $151.85 range. I denied all charges. But...they told me I ha...
Entity
US Direct Express Card
Categories: Credit Card Processing (ACH) Companies
22, Report:
#1198097
Posted Date:
Mar 27 2015
US Direct Express Card and Google Play Store They are victomizing disabled americans by stealing our S.S.I income San Antonio Texas
Ever since the government allowed them to be part of the direct deposit program people have & are going thru hell to get our money. Disgusting missuse of trust & gross vulgar displsy of corporate americas power over the less fortunate. I may not be rich but my entire f...
Entity
US Direct Express
Categories: Financial Services
23, Report:
#1198566
Posted Date:
Dec 31 2014
US Direct Express Debit card Comerica Posted ATM withdrawal but ATM did not disburse any funds Nationwide
I had called US Direct Express card services for my balance of a deposit that was available in the amount of 310.00 . i drove over to the local ATM Bay Federal Bank and withdrew 200.00 plus a fee of 3.00 and the ATM machine did not give me any money. it gave me a receipt that in...
Entity
US Direct Express Debit card
Categories: Financial Services
24, Report:
#462718
Posted Date:
Dec 12 2014
US Direct Express Card And The GOVERNMENT THIS PROGRAM IS A SCAMMER'S DREAM COME TRUE! Internet
I signed up for the US Direct Express card to receive my Social Security benefits. They have NO customer service at all! I have 2 unauthorized charges on my account and there is ABSOLUTELY no phone number and no email address to report this!! So I have been scammed out of $49.95 ...
Entity
US Direct Express Card - The GOVERNMENT
Categories: Government Stupidity
25, Report:
#1185922
Posted Date:
Oct 31 2014
US DIRECT EXPRESS COMERICA BANK DIRECT EXPRESS CANCELLED MY CARD WHILE I WAS IN THE PROCESS OF PAYING A BILL ,WITH WITHOUT ANY NOTIFICATION .THEIR CUSTOMER SERVICE COULD NOT EXPLAIN NOR COULD THE SUPERVISOR .I WAS TOLD BY A CUSTOMER SERVICE REP THAT A NEW CARD WOULD BE SENT TO ME IN 5 TO 10 DAYS .SO WAITED 13 DAYS STILL NO CARD SO I CALED BACK ON 10/23 AND 10/27 THE CUSTOMER SERVICE REPS ARE UNPROFESSIONAL AND RUDE AND THE SUPERVISORS AS WELL . FINALLY AFTER THE 13TH DAY I HAD NO OTHER CHOICE BUT TO PAY $13.85 FOR A REPLACEMENT CARD THAT IS SUPPOSED TO BE SENT IN 2 DAYS . THIS IS A SCHEME THAT DIRECT EXPRESS IS DOING ALONG WITH THE BANK COMERICA , .DIRECT EXPRESS IS NOT TO BE TRUSTED THEY MUST BE REPORTED AND STOPPED. San Antonio, TEXAS
Entity
US DIRECT EXPRESS
Categories: Financial Services, Credit & Debt Services