1, Report:
#1478757
Posted Date:
May 14 2019
Gravity Cool Money drown out from my account, even though merchandise returned back and receipt of acceptance and timely delivery is present Miami, Dorell Florida
Extraordinary Harmful experience with the Gravity Cool company associates as well as with merchandise they are offering!!! The mattress is very hard and causing pain in a back, neck and shoulder areas. The return policy was discussed during presentation and was noted as “90 day to...
Entity
Categories: advertising scam
2, Report:
#1180316
Posted Date:
Oct 01 2014
American Mattress RIPPED OFF BIG TIME Schererville Indiana
I bought a $300.00 mattress without a box spring, yes, i admit i had no warranty, HOWEVER....
This new Serta mattress was sagging big time after 2 months. They claim its because of my box spring, but the bed inspector told me and i quote your 17 year old box spring is way stronger ...
Entity
Categories: Mattress Stores
3, Report:
#1150442
Posted Date:
May 29 2014
Back to Bed Store Manager is an unethical liar Chicago Illinois
My boyfriend and I were moving in together and shopping for a mattress. We came in and Betty S. was very helpful. She even called the day the mattress was delivered (one month later) to make sure everything went well. That's where the good things I have to say about this location en...
Entity
Categories: Mattress Stores
4, Report:
#284607
Posted Date:
Jun 16 2012
American Mattress - Anthony The Manger - Vera Wang Memory Foam mattresses is old news! Chicago Illinois
American Mattress 1953 North Clybourn Chicago, IL 60614 (773) 529-0800
Manager Anthony. This location is a Rip OFF!
We purchased a Vera Wang Memory Foam mattress in August 2007 at American Mattress 1953 North Clybourn in Chicago IL 60614. To our shock and surprise, Memory Foam...
Entity
Categories: Bed & Bath
5, Report:
#468286
Posted Date:
Nov 16 2010
American Mattress - Anthony The Manger Serta Warranty Scam Chicago Illinois
I had a very similar experience as Al (http://www.ripoffreport.com/reports/0/284/RipOff0284607.htm). Strikingly similar which gives me great confirmation.
My Serta mattress blew out over the course of a few years, that is fine, no big deal. When I called American Mattress to ask...
Entity
Categories: Mattress Manufactures
6, Report:
#569401
Posted Date:
Feb 14 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/d9d570b2-7722-436e-8d06-6dab1c0ce7dc.png)
SERTA MATTRESS COMPANY American Mattress Searched like a scientist so they could void our warranty even though the ridge in the middle was over 2tall !! Hoffman Estates, Illinois
My husband and I purchased a complete king-sized mattress set made by Serta through American Mattress Co. located in Gurnee, IL. This purchase was made in Dec. 2007 and carries a 10yr warranty.
Initially, when the set was delivered, it was damaged during the transport and delivery...
Entity
Categories: Mattress Manufactures
7, Report:
#537227
Posted Date:
Dec 10 2009
Serta - American Mattress Also America's mattress Would not stand behind product Internet
Wow, at one time, I thought Serta was a quality brand with great customer service. This statement could not be farther from the truth. My wife and I went mattress shopping about a year ago. We shopped about 6 different retailers and laid on what seemed like 100s of beds. We purchase...
Entity
Categories: Mattress Manufactures
8, Report:
#57871
Posted Date:
Feb 22 2009
American Mattress & Furniture fradulent advertising and false promises Augusta Maine
American Matress & Furniture advertised a child's futon/bunkbed in our Saturday local paper. My husband called said company and talked to sales consultant Brad Noonan. Brad assured my husband that the bed was on sale and in stock.
My husband Todd went to said place of business ...
Entity
Categories: Furniture & Furnishings
9, Report:
#385635
Posted Date:
Feb 15 2009
American Mattress Hosed and Scammed by trained staff to do exactly that! St Charles Illinois
On 9-24-08 I went to purchase a mattress and was told it had a 30 day comfort guarantee.
I repeated Oh, I can return it if I cannot get used to it? Assured that was exactly the case. So I proceeded to buy the top of the line Tempurpedic mattress for $7,667.89 which I paid in full...
Entity
Categories: Mattress Stores
10, Report:
#405089
Posted Date:
Dec 26 2008
American Mattress Not responsive to mattress problems Elmhurst Illinois
American mattress has sold us a mattress that began to sag after just 1 month. They will not stand behind their product. We are tired of going thru this with them. This is the 2nd time we have had to do this with them.
The first time they sold us a high end air chamber mattress. ...
Entity
Categories: Mattress Manufactures
11, Report:
#385669
Posted Date:
Oct 28 2008
American Mattress Hosed and scammed by trained staff to do exactly that! St Charles Illinois
I bought a Tempurpedic Mattress on 9/24/08 from this store after being told numerous times that it had a 30 day full comfort guarantee, regardless of the reason. Well to my disappointment, i had back and shoulder problems sleeping on this bed, perhaps because I am a side sleeper or...
Entity
Categories: Mattress Stores
12, Report:
#371698
Posted Date:
Sep 10 2008
Serta Matress - American Matress RIPOFF! Lafayette Indiana
Bought a 1599 retail mattress, floor model $599 out the door. GREAT DEAL!!! 5 months later, bed sags HORRIBLY. contacted AMerican MATTRESS. referred to SERTA Rep. Serta Rep says are their any stains, I said yes, one stain from a kitten paw that had a claw removed. Sorry no warranty....
Entity
Categories: Bed & Bath
13, Report:
#329733
Posted Date:
Aug 24 2008
American Mattress Deceptive Sales Practices, Non-existent product support Lake Zurich Illinois
We purchased a Serta Enlivenment King mattress set (box springs as well) from American Mattress in Lake Zurich on 3/3/08. The sticker price was $2799. After their high pressure salesman, Tony, asked us what can I do to sell you a mattress today? we purchased the mattress for $1734....
Entity
Categories: Mattress Stores
14, Report:
#271334
Posted Date:
Aug 30 2007
AMERICAN MATTRESS KNOWINGLY SOLD DEFECTIVE MERCHANDISE,REFUSED TO HONOR WARRANTY. EVERGREEN PARK Illinois
Knowingly sold defective merchandise and refused to honor warranty
Dwayne
EVERGREEN PARK, IllinoisU.S.A.
Entity
Categories: Bed & Bath
15, Report:
#72982
Posted Date:
Jul 04 2006
American Mattress To Owner or President Arlington Hts illinois
To: Owner or President
Over the past 9 months, we have noticed that both sides of the mattress have sunk, leaving an unsightly uneven appearance especially after the bed is made. The depression shows right through the bedspread. Additionally, my back ailment has increased to the po...
Entity
Categories: Mattress Stores
16, Report:
#80692
Posted Date:
Feb 26 2005
American Mattress Dishonest advertising Geneva Illinois
I had gone to the store to purchase a mattress for a guest room and took the weekly flyer with me that comes in my mailbox. When I finally got a salesperson, and I asked where the mattress was that was advertised, he showed me a junky mattress that was totally unlike the photo I ha...
Entity
Categories: Mattress Stores
17, Report:
#21127
Posted Date:
May 19 2002
American Mattress is a dishonest ripoff company. Bolingbrook, Illinois
Advertising loss leaders ...
American Mattress has ads in flyers that are placed in local mailboxes unsolicited every three days or so. They advertise box springs and mattresses (full sized) for $79 each.
On May 9th, my wife and I visited the Bolingbrook store near the inter...
Entity
Categories: Furniture & Furnishings