1, Report:
#1421959
Posted Date:
Jan 09 2018
FreedomPop.com Scammed me out of money Los Angeles California
I decided to give FreedomPop a try on home internet, but as soon as the call ended, I had a question I'd forgotten to ask.I immediately called back and got a runaround and was met with rudeness.
After over 15 minutes of that I determined as this was just the start, it wouldn't get ...
Entity
Categories: Internet
2, Report:
#1416059
Posted Date:
Dec 10 2017
Freedompop Freedompop.com Credit card fraud California
They are billing me $50 for 3 free phones. All services are turned off. Got screen shots. However, they automatically turn on services, then bill you. Then bill for support, which will not help you, just close tickets. Billing help should be free. I would never deal with them, bet...
Entity
Categories: Cellular Phone Companies
3, Report:
#1405542
Posted Date:
Oct 11 2017
Freedom Pop freedompop.com Company continued to charge monthly fee after account cancellation Los Angeles California
My account hasn't been active for months. It was canceled in March 2017. On May 18th 2017 I requested that Freedom Pop cancel my equipment warranty and refund the policy payment. My policy then was #FPE747E8B8GAD. That was not done. Instead they switched me to CPS. I contacted CPS...
Entity
Categories: Cellular Phone Companies
4, Report:
#1402884
Posted Date:
Sep 28 2017
Freedompop.com Bait and switch Nation wide Internet
When I joined their company I was told I was going to get free internet services. After I joined I could not get a downgrade even though they said I could before I joined. When I called their number I was told if I wanted to talk to a person they would charge me an adfitional ...
Entity
Categories: Computer Fraud
5, Report:
#1348623
Posted Date:
Jan 09 2017
FreedomPop freedompop.com FreedomPop Free Cell Phone Service is Both a Scam and an Invitation to Fraudulent Charges Internet
FreedomPop's free cellular phone service is a scam and a ripoff.
First of all, it advertises 200 free texts, 200 free minutes of calling and 200 megabytes of free data per month. But once the 200 megabytes of data have been used, cellular calling no longer works.
Second, FreedomPop ...
Entity
Categories: Cellular Phone Companies
6, Report:
#1298095
Posted Date:
Jul 16 2016
freedompop wannabe customer Internet
FreedomPop.com seems to be a good deal, recommended by consumer advocate Clark Howard, but really..there is NO customers service! No email for answers! No chat! No nothing! Only thing they offer is community forums...and no one answers there either!! They only operate on line, no ph...
Entity
Categories: Internet
7, Report:
#1282722
Posted Date:
Jan 27 2016
freedom pop freedompop.com Company charged me all these ridiculous fees, and the service and phones never worked at all. Then the last time they charged me, it had only been 1 day and they only offered me half my money back when I cancelled their horrible service. Customer service from India. Internet
Was charged ridiculous fees and horrible phone service. Their Tech support is automated and never helps. Customer support is from India.
After only one day after they charged me ask these fees, they only offered me half my money back. And there is no cancellation fees. They...
Entity
Categories: Cellular Phone Companies
8, Report:
#1280108
Posted Date:
Jan 14 2016
Freedompop.com Selling phones to clients they know will not have any reception Los Angles California
Wish I would have came here first. After entering my zip code they should have let me know there was no service here. Sold me a phone and then told me I need to upgrade to get reception. If there is no signal it doesn't matter how powerful the telephone is. When talkin...
Entity
Categories: On-Line Stores
9, Report:
#1273186
Posted Date:
Dec 10 2015
Freedompop freedompop.com broadband.com Refusal to return security deposit LOS ANGELES California
That says it all, here is exactly the BBB filing I have made.Filed against : FreedomPop 11301 W Olympic Blvd #112 Los Angeles CA 900641652 Complaint Description: Refusing to honor refund of security deposit Activated service 10/2012 with an agreement to furnish free wimax modem fo...
Entity
Categories: Internet Service Providers
10, Report:
#1267769
Posted Date:
Nov 13 2015
Freedompop.com The company charged me ten dollars to topoff my going over my allotted MB of DATA. WITHOUT MY KNOWLEDGE Plainfield, In Indiana
On September 7th/2015 I ordered s kyocera hydro LTR For $79.99. And the Samsung
Victory that's was free I only had to pay for activation. Cost $39.99, butbi canceled
That one. Then fredompop topped off my account and charge Me $10.00 for that.
From then on I've had nothing but probl...
Entity
Categories: Cellular Phone Companies
11, Report:
#1261824
Posted Date:
Oct 16 2015
freedom pop freedompop freedompop.com cellphone company total fraud Internet
I ordered a phone and service from this company. Turns out they are fraudulant, they charged my card (I got my money back from my bank alredy). They don't acually have cell service, you can only hook your cell phone to internet service and use there service throught the internet. It...
Entity
Categories: Cellular Phone Companies
12, Report:
#1253416
Posted Date:
Sep 07 2015
Freedompop.com Lied and refused to support phone and account LosAngeles California
Entity
Categories: Internet, Internet Services
13, Report:
#1201244
Posted Date:
Jan 13 2015
FreedomPop (www.freedompop.com ) Ripoff (over billing) Los Angeles California
Warning for Customers!!!!The internet service at FreedomPop is setup such that you WILL incur unexpected overcharges (so expect to be dissatisfied). According to FreedomPop customer service there is a “3 hour delay” in calculating the data used. In my case this “3 ...
Entity
Categories: Cellular Phone Companies
14, Report:
#1168522
Posted Date:
Aug 09 2014
Freedompop.com stay clear of company. San Francisco Internet
I tried to activate my Samsung Galaxy S3 the other day. For some reason I was unable to activate, after waiting for fourth minutes to get a hold of an outsourced call center I was placed on hold several times as my issue kept getting shuffled from person to person. after a call that...
Entity
Categories: Cellular Phone Companies
15, Report:
#1144175
Posted Date:
May 05 2014
FreedomPop Rachel ,sales, Jen ,cancellations, FreedomPop NOT FREE miserable customer service Internet
I bought an advertised Free internet device for FreedomPop from Yugster.com. The beginning of a nightmare.This device ONLY works if you are in a 4G coverage area, if you check coverage it tells you that you do not have 4G but can work at 3G speeds. It will not work with this device....
Entity
Categories: Internet
16, Report:
#1141358
Posted Date:
Apr 24 2014
Freedompop Stealth overcharges, blatantly misleading signup info. Nationwide
SERVICE: Freedompop. Cellular 4G WIFI service. Buy a $20 (on sale) 4g router and establish either a (1) free plan (500MB of data usage, each month, with no charge, or a (2) Premier Plan for $9.95 per month (more data.)
SERVICES RECEIVED: The device works great. Connection is strong ...
Entity
Categories: Internet Services
17, Report:
#1135468
Posted Date:
Apr 01 2014
Freedom POP There is NO free phone accounts Internet
I have been trying to cancle my Freedom pop account for nearly two months with no success, they claim they hav efree accounts. I am currently on hold trying to talk to an ENGLISH speaking resentative, the last India sounding person said he was going to swith me to the accpunt cancel...
Entity
Categories: Cellular Phone Companies
18, Report:
#1128806
Posted Date:
Mar 06 2014
freedompop freedompop.com freedompop or popped freedom? los angeles, california
i signed up for a free month with freedompop after purchasing a device from groupon.twice i paid $10 for use on the go and and still with $12 left i am completely blocked from using them.now they don't allow me to downgrade to the free plan or any plan whatsoever until i have paid f...
Entity
Categories: Internet Service Providers
19, Report:
#1119064
Posted Date:
Jan 28 2014
freedompop.com i heard of freedompop.com on the clark howard show, i decided to give a shot, to tell you the truth i putted all my confindence on the show. i ordered my phone for 208 dollars tax included, i have never heard from them since every time i tried to call them there is never been anyone available to take my call. i suspected that i just been rip off by this freedompop people please be alert of this freedompop on the net Internet
FREEDOMPOP IS A RIPOFF.I HEARD OF THEM ON THE CLARK HOWARD SHOW ,I THOUGHT THEY WERE LEGITE TURN OUT THEY ARE A BUNCH OF THIEVWS. FREEDOMPOP RIP ME OFF FOR 208, dollars tax included, i have never heard from them since every time i tried to call them there is never been anyone ...
Entity
Categories: Television Parts & Services
20, Report:
#1111334
Posted Date:
Dec 29 2013
Freedompop Freedompop Ripoff by fraud Internet
Purchased two freedompop devices through groupon. Im the type of guy who always reads the fine print in things because I dont trust companies, I even get upset when people complain about getting charged teller fees or atm fees, my response is always right there in the fine pri...
Entity
Categories: Internet Service Providers
21, Report:
#1080190
Posted Date:
Aug 29 2013
Freedom Pop has horrible customer service and an obtuse website with little help extremely difficult to reach customer service by any means ATLANTA Georgia
I signed up for the top tier Freedom Pop service. As I reached the limit on data, I am redirected to the freedompop.com website which states I have to contact them. I call several times a day and leave messages. Their system can leave you on hold for up to an hour and then puts you ...
Entity
Categories: Internet Service Providers
22, Report:
#1036408
Posted Date:
Mar 22 2013
FreedomPop.com Defintly not Free and Easy Internet
It took several months from date of purchase to receive my freedom pop device. Which based on when this company started up is in and of itself a possible problem. Then after receiving it , it took hours to get it going and in my case since I dual boot decided to try Ubuntu which wor...
Entity
Categories: Internet Service Providers
23, Report:
#1028014
Posted Date:
Mar 13 2013
FredomPop freedompop.com They tell you that when you purchase one of there devices and you return it that you will be refunded the purchase price. My device was new and basically unused (used only for freedompop to set up bec West Los Angeles, Internet
Even though they state on their web site that you get a full refund if you return your device it just is not true. My device that I purchased was new in the package and they withheld 20% not to mention the charges for return shipping that I paid. Additionally, th...
Entity
Categories: Communications & Networking
24, Report:
#999711
Posted Date:
Feb 12 2013
freedompop.com Refused to refund unauthorized credit card charge Los Angeles, California
I was charged for $10 topped-up when I switched back to 500MB free plan from their 2GB Casual Plan free 30-day tryout. They claimed that I was cancelled the tryout plan before the 30-day tryout end, and the free plan I switched to had to be started couple of...
Entity
Categories: Internet Service Providers