1, Report:
#1522715
Posted Date:
Nov 21 2022
getaroom.com maria refund Sanford Florida
My husband made a reservation and made a mistake in 5 minutes of having made the reservation called direct Holiday Inn of Miami Bayside to cancel and it is funny because they told him that to cancel it he had to have called 48 hours before, as if he had just made the reservation any...
Entity
getaroom.com
Categories: Hotel REservations
4, Report:
#1512109
Posted Date:
Sep 22 2021
Reservation Desk, reservationdesk.com Getaroom.com I was ripped off by Reservation. Desk/Get a Room South Jordan Utah
We made a reservation by phone through Reservation Desk to stay at Embassy Suites by Hilton, for 2 bedrooms ensuite with kitchenette. My wife, myself and 3 kids, 2 of them are teenagers, to our surprise, they put us in a one bedroom suite with no kitchen. The Hotel apologized and to...
Entity
Reservation Desk, reservationdesk.com
Categories: Hotel REservations
5, Report:
#1510287
Posted Date:
Jul 23 2021
Getaroom.com exorbitant fees TX Dallas
On 08Jun2021 I made a reservation on what I believed was the Hampton Inn website. Somehow GETAROOM.com hijacked my session (res #R2578256078). The rate for 11-13June was $442.48. I hit the reservation button and received a text from AMEX stating GETAROOM.com charged me $626.31 inclu...
Entity
Getaroom.com
Categories: Hotel REservations
6, Report:
#1509199
Posted Date:
Jun 20 2021
Get A Room Guest Resources They advertised a lower hotel room price than other sites and then after confirmation tacked on an amount equal to over 60% of the total room price for “taxes & fees.” Taxes & fees for other sites were 12-14% of the total room price. So the GetARoom price ended up at $423 vs $307 for sites with higher room prices. Dallas Texas
AAAaaaa Bethesda trip, hotel issue
Get A Room quoted me a price of $264 for 3 nights at a hotel. After I confirmed and gave them my info, they flashed a total on the screen of $423 (a 60% increase). They had tacked on $159 for taxes & fees, making their total price far hi...
Entity
Get A Room
Categories: Travel booking site
7, Report:
#1502366
Posted Date:
Nov 29 2020
Get A Room Get a Room Reservations; getaroom.com; hotelvalues.com misrepresented they were Expedia and hijacked our hotel reservation
We made a reservation for Thanksgiving holiday travel, we searched for Expedia and thought we were on Expedia.com, but this site hotelvaules.com populated and we made the reservation without knowing. When we arrived ot the Hotel we a problem with the room and they asked us to cont...
Entity
Get A Room
Categories: Air and hotel, Hotel REservations, Hotels
8, Report:
#1487931
Posted Date:
Nov 18 2019
Getaroom / Guest Reservations.com Told the total cost on the phone, and then they added on 50% more extra fees when I received the email confirmation.
The told me the discounted fee included all fees. Then added a 50% Tax Recovery Charges & Service Fees.The problem is, nowhere on the site do you know who the company is you are dealing with. They go by getaroom and guestreservations.com.Beware total scam.
Entity
Getaroom / Guest Reservations.com
Categories: Air and hotel, Hotel REservations, Hotels
9, Report:
#1486862
Posted Date:
Oct 25 2019
getaroom.com This site deceptively appears to be the hotel's legitimate site adhering to the hotel's cancellation policy. However, after stating that the reservation is subject to the hotel's cancellation requirements, it adds that it is non-refundable and they will not modify the reservation, even though the hotel is perfectly willing to change it or refund the payment.
Do NOT book a room through this site. They have their site set to appear that you are inside the official booking site of the hotel property, but it is really this incredibly dishonest site from the Philippines. The cancellation policy appears to be the same as the hotel's official ...
Entity
getaroom.com
Categories: Hotel REservations
10, Report:
#1484250
Posted Date:
Aug 29 2019
getaroom.com hamptoninnroanoke.guestreservations.com, guestreservations.com charged $50.44 to book a hotel room for 1 night in addition to hotel charge
I looked up Hampton Inn Roanoke VA, got hamptoninnroanoke.guestreservations - I thought I was on the hotel reservation site. I selected a nonrefundable room, entered my credit card info, and when I went to check out, the price jumped $50+.
Called hotel and was informed that I ha...
Entity
getaroom.com
Categories: RIP-OFF
11, Report:
#1472039
Posted Date:
Jan 23 2019
Getaroom Deceptive surcharges
First they made it seem like that I was booking through my hotel chain directly. Then, they very strongly advertised a great rate for the room that I was booking. The however, they deceptively added a surcharge which was 61% of the room rate. They...
Entity
Getaroom
Categories: Hotel REservations
12, Report:
#1467194
Posted Date:
Nov 12 2018
getaroom They represented themselves as the Sheraton when they were a 3rd party booked me into a room in a hotel that had been on strike for 4 weeks Internet
They didn't say they were a 3rd party site booked me into a hotel that had been on strike for 4 weeks and was unable to find any other rooms under 1k ON October 29th 2018. I booked a room through I thought was the Sheraton website at no time was I told this was through getaroom. I o...
Entity
getaroom
Categories: Hotel REservations
13, Report:
#1466808
Posted Date:
Nov 07 2018
Getaroom.com Consumer Club, Inc. 3010 LBJ Freeway, Suite 1550 Dallas, TX 75234 Claimed I signed receipt for hotel reservations, charged me for reservations we did not use, had cancelled 24 hours prior to. Saying they already paid bill, trying to stick us with it. Dallas TEXAS
Getaroom Com Consumer Club Inc. STINKS. I have no idea if I made reservations through them, because
I called the hotel directly.
I cancelled those reservations through the hotel, they gave me number to call.
I could never get through to anyone though I kept trying.
All...
Entity
Getaroom.com
Categories: Fraud
14, Report:
#1457048
Posted Date:
Aug 17 2018
getaroom.com GETAROOM.COM Scammed me with outrageous fees
I went online to make a reservation with a hotel in Killeen, Texas (Shilo Inn). I was first directed to a third party site and looked for the hotel's direct website since I do not reserve through a third party. What I thought was the hotel's direct site was actually geta...
Entity
getaroom.com
Categories: Accommodation bookings, Hotel REservations
15, Report:
#1455605
Posted Date:
Aug 08 2018
getaroom.com $50/night added charge with no detailed explanation in advance Texas
Firstly, when you google the hotel you want, this site comes up first, the site looks like the hotel's website, when you call it announces Reservation line as if you're still contacting the hotel itself. They charged my account a total amount which included $50/night referred to as ...
Entity
getaroom.com
Categories: Hotel REservations
16, Report:
#1452554
Posted Date:
Jul 22 2018
Omni Austin Hotel at Southpark ,legitimate name, Reservation unknowingly made under Reservation unknowingly made under They have a separate listing on the internet for the hotel with a different phone number but it is not the hotel. Austin TX Texas
The ripoff comes in with trying to charge me about $25 a night above what the legitimate clerks at the Omni are charging. He was responding as if he was a registration clerk at the hotel. The reason I caught it was because I am part of a wedding party at the hotel and I called back...
Entity
Omni Austin Hotel at Southpark ,legitimate name
Categories: Suspected fraud, Travel Companies, Travel Services
17, Report:
#1444411
Posted Date:
May 24 2018
Courtney with getaroom.com Refused to give money back after the had received credit Dallas Texas
I had originally booked my stay a Quality Inn Suites Pensacola Bayview via getaroom.com from 18-21 of May. From the moment I checked I there it was less than adequate care. After waiting 10 minutes to get a room key i was finally able to go to my room and try and relax after driving...
Entity
Courtney with getaroom.com
Categories: Hotel REservations
18, Report:
#1435365
Posted Date:
Mar 21 2018
GetaRoom.com Consumer Club Inc RoomValues.com Hotel booking scam Dallas Texas
I was on line and tried to book a room with a hotel. Somehow, it transferred me to a third party's web site. I entered fields to get a quote of $152.11 noncancellable rate and clicked Continue. They, without ever disclosing taxes and junk fees, confirmed @211.20 per night. Note, I n...
Entity
GetaRoom.com
Categories: Hotels
19, Report:
#1427238
Posted Date:
Feb 05 2018
Getaroom.com Scammed me of $2,310.01 Internet
I booked a reservation on January 7th using Getaroom at 7:52 pm. The booking was for January 10th to January 20th, at a cost of $2,310.01. Immediately after realizing the taxes were loaded, I cancelled that reservation and received a confirmation of cancellation at 8:11pm. I then ...
Entity
Getaroom.com
Categories: Hotel REservations
20, Report:
#1400825
Posted Date:
Sep 18 2017
Getaroom.com Did not inform of manadatory parking charges for valet parking at 30 extra per car for 2 nights, 2 cars. Then would not let me cancel the same day when I got there trying to say it was after reservation North Miami Florida
I called getaroom.com the first recommendation for a fast hotel savings online website. I booked for 2 nights on August 7, 2017. I was having surgery the next morning August 8, 2017 at 7 a.m. nearby the hotel. When I arrived to the hotel they had manadtory valet pa...
Entity
Getaroom.com
Categories: Travel Services
21, Report:
#1393610
Posted Date:
Aug 18 2017
getaroom.com Internet
Getaroom .com makes you believe you a booking directly with the hotel. They charged me a $400 fee on a $1100 reservation. Refused to refund, lied, hung up the phone. Awful company, what can we do to put them out of business?
Entity
getaroom.com
Categories: Travel Services
22, Report:
#1357879
Posted Date:
Feb 23 2017
GETAROOM, Called to make Reservations with Hotel. They claimed they were Represented Double Tree. Hotel said they are not afflicated. Clovis California
I called Double Tree Hotel in Bakersfield to make reservations.I book here every year.Getaroom claimed they were affliated with Double Tree Hotel in Bakersfield.I having always only paid for a one night deposit for my stay.They debited the full amount for 3 rooms on my card.I call D...
Entity
GETAROOM
Categories: Home Improvements
23, Report:
#1352895
Posted Date:
Jan 30 2017
GetaRoom.com HotelsOne.com, Consumer Club, In. STAY AWAY! Make sure you are calling hotels DIRECTLY! Internet
I thought I was reserving directly through the hotel I was staying at. My total charge was $358.73 which seemed high, but I was in a rush and certain areas of the country charge silly taxes and fees depending on local regulations, so I didn't think much of it until I got ...
Entity
GetaRoom.com
Categories: Travel Companies
24, Report:
#1348859
Posted Date:
Jan 10 2017
Getaroom GETAROOM.COM is registered with the State of Florida as a Seller of Travel. Registration No. ST37472, and a registered Travel Agent, IATA Number 45500011.Travel Agent’s principal place of business is located at 3010 LBJ Frwy. Ste 1500, Dallas,Texas 7 deceptive, misleading, fraudulent business practice, con-artist Nationwide
I was trying to book a reservation with the Westin Peachtree Plaza and did not realize that I was taken to a different website and I was not talking to the Westin Peachtree Plaza until an email confirmation was sent. They just identify themselves as Reservations. The number I called...
Entity
Getaroom
Categories: Hotel
25, Report:
#1334209
Posted Date:
Oct 20 2016
Sterling Gardens Hotel Hotel is a filty scam Las Vegas Nevada
On October 8th at approximately 7pm my daughter and I checked into the Sterling Garden Hotel located at 1808 Fremont Street. I booked this hotel through Getaroom.com. Upon check-in I was told I would have to give a $100 deposit on the room that would be refunded after check out. ...
Entity
Sterling Gardens Hotel
Categories: Consumer Services