1, Report:
#1493274
Posted Date:
Mar 25 2020
HerRoom don't know They sell inferior clothes, made who knows where, and lie about them
I bought several hundred dollars of undergarments from this online only company. I tried to return some of the inferior and not right size, by their measurements, but all I got was the runaround and informed I would have to pay to ship back (even if it was their fault and NOT as adv...
Entity
Categories: clothing
2, Report:
#1460196
Posted Date:
Sep 10 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1460196-njxgaj-rd7mqqkotg.png)
HerRoom Scammed by their Fulfillment Partner in China
I ordered 2 Maidenform sports bras from herroom.com and I received confirmation email from kydownsbingo.com with email [email protected]. I assumed that because my delivery address is in the Philippines, this is their fulfillment partner. After about 2 months I received a pai...
Entity
Categories: clothing and j jewelry sales
4, Report:
#1397636
Posted Date:
Sep 03 2017
HerRoom Provided untrackable return label, therefor never got refunded for the returned items Texas Internet **Author of this Report is NOT CONFIRMED**
i have ordered 5 bras and non of them fit me well , so i decided to return it using the provided return label. however it been 3 months now and im still waiting for the refuind because the return label provided is uncrackable. no one can help, customer service here is the worse i ha...
Entity
Categories: Clothing Stores
5, Report:
#1349801
Posted Date:
Jan 14 2017
Her Room Returns are never accepted Dallas Texas Internet
This place is a total scam. They have a policy that they will not accept damaged items back. No problem. But if you take it out of the package, it's damaged. I returned an item I tried on and never wore. I had it in my possession for about 5 minutes. I had ordered two chemises from ...
Entity
Categories: On-Line Business
6, Report:
#1223860
Posted Date:
Apr 21 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1223860-nla00i-6u2x6nksbb.png)
HERROOM/HISROOM Tomima Edmark WORLD'S WORST ONLINE VENDER DALLAS Texas
NEVER NEVER ORDER from this company!!! Unless you want to go thru ****.I ordered several lougerie items totalling $100. I received the items in a plastic bag via the mail. The bag was torn and the items damaged. I reported it immediately and asked for a refund. They didn't bellieve ...
Entity
Categories: Clothing Stores
7, Report:
#1210594
Posted Date:
Feb 21 2015
HerRoom HerRoom is a Terrible Company - DO NOT ORDER ANYTHING Internet
Do NOT order anything from Her Room. Find the product elsewhere! I was so disgusted with this place. Their customer service and technical departments are unacceptable. I ordered a nightgown as a Christmas present for my mother. She didn’t like the material, so we quick...
Entity
Categories: Clothing Stores
8, Report:
#1182181
Posted Date:
Oct 10 2014
his/hers rooms NO RETURNS Dallas Texas
Purchased a bra for my wedding. Went to try on and did not fit at all. Returned item using the provided return label there was nothing to fill out for reason of return just the address label. Company sent it back with a color printed note stating their quality comtrol staff determin...
Entity
Categories: Miscellaneous Companies
9, Report:
#1169853
Posted Date:
Aug 14 2014
herroom TERRIBLE- DO NOT BUY Texas Texas
This is a terrible store to buy crom. They will not listen to the customer, they have restocking fees for merchandise thye say took a month to process. Even with the copy from the post office and the date it was shipped and the tracking stating it was received over a month ago, they...
Entity
Categories: Clothing Stores
10, Report:
#1163211
Posted Date:
Jul 18 2014
Do NOT Buy anything from HerRoom.com!! Terrible customer service, poor packaging that leads to damaged goods Dallas Internet
TERRIBLE customer service!!!!! DON'T BUY A THING FROM THEM!!!!
I really wish I had read the reviews out there on this company before I wasted my money ordering from them.
Poor packaging- they pack these expensive items in a cardboard box. Then, when the box is left at your doo...
Entity
Categories: Clothing Stores
11, Report:
#1136005
Posted Date:
Apr 03 2014
HerRoom herroom.com Extremely rude and unreasonable customer service; no refund or exchange. Dallas Texas
I ordered a bra to wear underneath my wedding dress from HerRoom via Amazon.com. I received it and had to wait another couple of weeks before my dress arrived. When it finally arrived, I found that the item was not as described. The lift it provided was very unnatural and showed und...
Entity
Categories: Clothing Stores
12, Report:
#1116003
Posted Date:
Jan 16 2014
Her Room. EXTREMELY UNHAPPY WITH HERROOM.COMI purchased a $35 BRA (ON SALE). It arrived and was the wrong size (I know this because I had purchased two others in same size, style and brand) and band size was 1-1/2 inches smaller... Offered inADEQUATE REFUND. Internet
EXTREMELY UNHAPPY WITH HERROOM.COMI purchased a $35 BRA (ON SALE). It arrived and was the wrong size (I know this because I had purchased two others in same size, style and brand) and band size was 1-1/2 inches smaller... They are giving me a refund of GET THIS... $9.00REASON? becau...
Entity
Categories: Clothing Stores
13, Report:
#1079419
Posted Date:
Aug 27 2013
Herroom.com Poor returns, do not stand behind what they sell, horrible customer service, improper sizing Dallas, Texas
I ordered an item from www.herroom.com. The sizing was way off and they item did not fit. I tried to return it, but they have poor return policies, so I am stuck with a $54 item that I cannot use. Customer service is horrible. Do not order from them!! They do not stand behind the ...
Entity
Categories: Clothing Stores
14, Report:
#1075891
Posted Date:
Aug 15 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1075891-rxce8w-8xb6ki0c3i.png)
HerRoom Items received were at wrong size, only 1/2 was granted upon return. Customer service said that I did not respond to their contact e-mails and they had donated the returned items that were damaged. I even could not try the items, sure there was no damage, as well as no e-mails from this company. Dallas Texas
After I received not as described items in 7/8/13, I even was not able to try them, as they were wrongfuly sized. I had packed them into same bags they came in and sent them back. I was checking my e-mail every day to see if return was received, but there was none. When I received ...
Entity
Categories: Clothing Stores
15, Report:
#1042734
Posted Date:
Apr 12 2013
hisroom.com Herroom.com i ordered and payed for items in march and havent recieved them. they say they were delivered to me on march 23 2013, Internet
On march 19 2013 I searched the web for a site to order silk boxers for an anniversary gift to my husband. I found hisroom.com and placed an order for about $50. It said it would be delivered in 2-3 business days. After about the 23rd I decided to track my items and it said it was d...
Entity
Categories: Mail Order Services
16, Report:
#1038240
Posted Date:
Mar 26 2013
HER ROOM Andra Group ,THAT SELL DEFECTIVE PRODUCTS AND LIES IN DESCRIPTIONS!! Internet,Dallas, Texas
This company is a huge scam!!! DO NOT ORDER FROM THEM!! I ordered a sport bra for $50.00, the day I recieved the sport bra I wore it, one day and the middle part that is suppose to separate the breast and rest against the chest pointed the opposite direction and fraye...
Entity
Categories: Clothing Stores
17, Report:
#841834
Posted Date:
Feb 19 2012
HerRoom.com HerRoom HisRoom Dishonest, Lying, SCAM of an Internet Should be DRIVEN OUT OF BUSINESS !! Internet, Internet
Ordered very expensive silk nightgown for aging, ill grandmother at Christmas. Upon opening box, discovered it was incorrect size. EXCEEDINGLY carefully, returned nightgown to box in complete PERFECTION (all tagx, using every single piece of EXACT tissue paper, FOLDED on EXACT...
Entity
Categories: Credit Card Fraud
18, Report:
#822458
Posted Date:
Jan 14 2012
herroom.com hisroom.com Do not purchase from this unprofessional company!!! Dallas, Texas
I recently ordered 3 bras from your company and upon trying them on I was very happy with the way the Wacoal bra fit me. I wore the bra one day and at the end of the day noticed that I had a red mark under my arm where the wire was digging into my skin. Today, I had a rather poor ex...
Entity
Categories: Specialty Stores
19, Report:
#749948
Posted Date:
Jul 07 2011
herroom.com www.herroom.com DO NOT DO BUSINESS WITH HERROOM Internet
Please, do yourself a BIG favor, do not do business with this company. They are the most unprofessional company I have ever dealt with in my life on the internet. There is no customer service. Do not be enticed by low prices, most likely they won't have the item yo...
Entity
Categories: On-Line Stores
20, Report:
#244327
Posted Date:
Apr 16 2007
HerRoom.com NO REFUND by April 16th, 2007 for 3 bras returned via insured U.S.P.S. March 9th. Ripoff Dallas Texas
If nothing else, this has been a learning experience. One should check for bad reports BEFORE ordering with a new company. On my first order, all went well. I ordered four, and returned three- kept the best fitting and most expensive. I received a timely refund, probably because ...
Entity
Categories: Clothing Stores
21, Report:
#218064
Posted Date:
Oct 28 2006
Her Room ripoff Worst customer service including slow or no refund and incorrect size conversion chart Dallas Texas
Looking for larger-cup bras, I browsed online. One of the places I found was HerRoom.com. The home page had the following statement: Free Shipping Easy Returns. Both statements were misleading or false.
It took me a long time to decide on just the right bra, but after hours...
Entity
Categories: Clothing Stores
22, Report:
#213046
Posted Date:
Sep 27 2006
Herroom.com Ripoff Refused refund Called me a liar Did not send reorder Won't return email or phone call aside from saying I can DONATE the bras Dallas Texas
First time in my life I could afford a bra for more than 20 dollars. I purchased 200 worth in 3 bras and after 3 months they were delivered. I returned with a new order because of incorrect sizing. Now company says they only recieved one bra and no tags. All bras and tags were retur...
Entity
Categories: Clothing Stores
23, Report:
#197834
Posted Date:
Jun 24 2006
HerRoom Don't try to return anything. They claim they never recieved it ripoff Dallas Texas
Last year I ordered several Wacoal bras from HerRoom trying to figure out what size I needed. I returned the bras that did not fit in 2 separate boxes, a couple of days apart. I used THEIR just put it back in the mailbox prepaid shipping label for the return.
Six weeks went by an...
Entity
Categories: Clothing Stores
24, Report:
#196481
Posted Date:
Jun 15 2006
HerRoom is a ripoff. Don't expect customer service or exchanges Dallas Texas
The website states, Easy Returnds. Yeah, it was easy however I was supposed to get an exchange. After several months & appempts to contact HerRoom I'm still waiting.
I even asked them to remove the charge for the merchandise from my credit care if they're not going to send me ...
Entity
Categories: Clothing Stores