1, Report:
#1321171
Posted Date:
Aug 07 2016
Magic Jack MagicJack worst custome support Internet
I cant attache the image on this editor anyway MagicJack are cheating with users i have complete subscription and its going to expire in 2017 and i have $12 in my account and still im not be able to do out going calls, so many time i have con...
Entity
Categories: Internet Fraud
2, Report:
#1304292
Posted Date:
May 19 2016
MagicJack.com Unauthorized switch of renewal of service Internet
I used to be an avid advocate of magicjack, a device that allows one to make phone calls through the internet. I have had three (3) magicjack phone numbers: 850725**** (Basic Magicjack), 850725**** (Magicjack Plus) and 850725**** (Magicjack Go). Both the Basic & the Plus connect...
Entity
Categories: Telephones
3, Report:
#1218484
Posted Date:
Mar 27 2015
MagicJack.com Phone Magic Jack Fraudulent Charges on Credit Card Internet
I received a fraudulent charge of $48.46 from MagicJacks.com Phone on my credit card statement. I called the number listed on my statement and talked with a representative. I told her that I had a fraudulent charge on my credit card and she told me that I had ordered a m...
Entity
Categories: Telephone Companies
4, Report:
#1187938
Posted Date:
Nov 11 2014
Magic Jack unauthorized charges, weird policies West Palm Beach Florida
I signed up for MagicJack, and when my initial 12 months expired, I chose the $5 per month plan. Sadly, I couldn't afford the $35 plan right then and there, so I decided for just one month, I would do the $5 plan.
I went to go use my MagicJack, and hmmm... not working. I chat...
Entity
Categories: Telephones
5, Report:
#1145198
Posted Date:
May 09 2014
MajicJack YMAX Communications Corp. (YMAX) MajicJack charging for what was to be Free calls - dishonest West Palm Beach Florida
Originally listed services with MagicJack say all calls in US and Canada are free. Terms of Service state that they may need to charge for certail calls to conference lines, platfors and non-ILEC area calls. This was not clear in the claim that all US and Canada calls ar...
Entity
Categories: Telephone Companies
6, Report:
#1134567
Posted Date:
Mar 29 2014
LBF Travel BEWARE - may be a BOGUS company - phone # has a Magic Jack recording. Says no customer has been assigned this number yet. San Diego California
I just tried to book a fare online through SmartFares.com. I got down to the part where I process my credit card. Push the submit button, and it says to contact someone at the number shown on my screen, as there was a booking error with my card. I had no sooner gotten up to make the...
Entity
Categories: Travel Agencies
7, Report:
#1106998
Posted Date:
Dec 14 2013
Bidou.ca Malta Company steal credit card number and charge for membership Napierville Quebec
On Dec. 07, 2013 I was browsing my MagicJack account, on the last click I got a window with MagicJack logo informing me that i had won the FREE iPod Shuffle 2 GB, and asked me toclick to accept.------------------------after clicking to accept I got another screen with this mes...
Entity
Categories: On-Line Stores
8, Report:
#1094360
Posted Date:
Oct 24 2013
Magic Jack took payment, did not acknowledge recieving it internet
**My experience with Magic Jack Phone service**[http://www.magicjack.com] I have a Magic Jack phone. It is a VOIP phone. Just buy the box and make a small credit card payment (34.39$) for 1 year of service. It has voice mail, call display, and free North America long distance t...
Entity
Categories: Telephone Companies
9, Report:
#1094125
Posted Date:
Oct 23 2013
MagicJack phone service Free local calling is a fraud they are charging for local calls now nationwide
I tried to call my brother's home phone and realized MagicJack is now charging for local calls despite their claims of offering local calling for free. Here's my chat with their customer service about the issue:Please wait for a site operator to respond.You are now chatting with 'Ay...
Entity
Categories: TV Advertisements
10, Report:
#1087095
Posted Date:
Sep 25 2013
MagicJack LP magicjack.com Terrible customer service. Refused refund. Service failed. West Palm Beach Florida
Here is why you should never consider MagicJack for your phone service! MagicJack claims to have some of the lowest prices anywhere for phone service. The internet based VOIP service costs about $20 per year. A cheap price compared to most of the other carriers out there. But there...
Entity
Categories: Telephone Companies
11, Report:
#1065743
Posted Date:
Jul 10 2013
Magic Jack MagicJack is a scam - user beware Internet
I bought and installed MagicJack on june 22, 2013. I also made a mistake of porting my number from my previous carrier to MagicJack for a price of $19.95 + tax. My magic jack worked for couple of hours after install and it was downhill from there. there was no dial tone on the pho...
Entity
Categories: Telephone Companies
12, Report:
#1061041
Posted Date:
Jun 21 2013
Magic Jack voip phone service poor customer service West Palm Beach Florida
Although I still use MJ because of the low cost, the customer service is foreign(India I think) and terrible. MJ has NO phone CS, only online chat. If the CS rep doesn't like what you are asking, or if you spend too much of their time, they will disconnect you! Also MJ is not very s...
Entity
Categories: Telephone Companies
13, Report:
#1043393
Posted Date:
Apr 15 2013
MagicJack No more free calls Internet
Be aware their claim of free calls is false and no longer true. I've been a loyal MagicJack customer for years, warts and all. It has saved me money as I telecommute, have lots of conference calls, and it allows me to keep the smallest minutes available for my cell phone. I just tri...
Entity
Categories: Telephone Companies
14, Report:
#1022117
Posted Date:
Mar 01 2013
magicJack PLUS magicJack PLUS is no longer the bargain it use to be. Internet
The following is the contents of a Live Chat that I had with magicJack PLUS TODAY ON 03-01-2013, personal phone and account numbers have been x out:
Please wait for a site operator to respond.
You are now chatting with 'Joane'
Your Issue ID for this chat is LTK554093943570X...
Entity
Categories: Bait-and-Switch
15, Report:
#998033
Posted Date:
Jan 16 2013
magicjack changes to original contract magicjack.com Internet
A year ago I signed up for MagicJack phone service. It was great because I was getting ready to take a house sitting job so it allowed me to have home phone service in addition to cell service. First problem was they wanted additional money to call conference calls. ...
Entity
Categories: Internet Services
16, Report:
#993014
Posted Date:
Jan 08 2013
magicjack.com Dispicable Customer Service Palm Beach, Florida
Magic Jack says that my account is under review. It has been over 1 month and they can not say why. All I ever get from them is chat line who says they have no access to the review department. I have spoken to other users who says they never receive the promised emails. Servic...
Entity
Categories: Customer
17, Report:
#988943
Posted Date:
Dec 30 2012
MagicJack US Calls No Longer Free West Palm Beach, Florida
After I found out that I couldn't dial a 503 number from
magicjack I went on internet chat with Magicjack's customer service. Below is
my chat log:
Please wait for a site operator to
respond.
You are now chatting with
'Elaine'
Your Issue ID for this chat is
LTK5540...
Entity
Categories: Telephone Companies
18, Report:
#981062
Posted Date:
Dec 12 2012
magicJack.com Magic Jack Wiped out my International calling purchases without notifying me Internet
I have used magic Jack for several years - I used it as a 2nd line and for international calls.
I purchased a LOT of international calling purchase credit last year for Christmas calling and just today wanted to call my relatives in England.
I found my credit was ZERO!
After call...
Entity
Categories: Internet
19, Report:
#980368
Posted Date:
Dec 11 2012
MagicJack.com charging extra for calls that used to be free! West Palm Beach, Florida
I tried to call my sister today who is in oaklahoma (I'm in california), & who I've called before from my magicjack phone in the past with no problems. Today the call would not go through, & I get a message from magicjack telling me I must prepay to make call. I ...
Entity
Categories: Telephone Companies
20, Report:
#972427
Posted Date:
Nov 22 2012
MagicJack Suddenly it costs money for non-ILEC area calls, when the calls cost nothing before. Internet
I see this is an issue others are also having, and that they got no more help that I ddi. The agent merely repeats the same thing over and over.
Here is my chat session. Same ol. Same old.
Please wait for a site operator to respond.
You are now chatting wi...
Entity
Categories: Telephone Companies
21, Report:
#942407
Posted Date:
Sep 17 2012
Magic Jack Magicjack plus Trying to charge me for U.S. calls after free trial. Worked in trial period, Now they want to charge me for the same call Internet
Once the free trial was up and I paid for a 5 year program they are trying to charge me for the same call. Their advertising states You get FREE local and long distance calls to anywhere in the US and/or Canada any time of day or night If this is true then why are ...
Entity
Categories: Telephone Companies
22, Report:
#942403
Posted Date:
Sep 17 2012
MagicJack.com magicjack, RIP OFFS!!!!!! I was told as advertised that the calling would be UNLIMITED local and nationwide calling for 29.99 a year well its not and they LIED and REFUSE to give me a refund or even Internet
Magic jack.com ripped me off. They are falsely advertising unlimited local and nationwide calling for 29.99 a year which is false information. They want you to prepay for certain calls which was not in the contract or anywhere in any agreement we made when I purchased this device. I...
Entity
Categories: Telephones
23, Report:
#939893
Posted Date:
Sep 12 2012
Magic Jack Magic Jack Plus MagicJack Plus is a scam and ripped me off! West Palm Beach, Florida
On 2/13/12 I bought the Magic Jack service online with a year of service for $81.64. I also bought a second year of service at the same time of this purchase for an additional $35.53. I received my product and started using it on approximately 2/16/12. On 9/3/12 my service was deact...
Entity
Categories: Telephones
24, Report:
#934520
Posted Date:
Aug 30 2012
Magic Jack Magic Jack phone service On 8/28/12 my MJ service was cancelled; MJ rep said I had violated the TOS by making 20 times the av MJ user number of calls. No refund. I had purchased 5 add years in 5/2012. I did not have the MJplus. Internet
I have been using the original Magic Jack for going on 4 years. 3 months ago I extended my service for an additional 5 years. Yesterday my Magic Jack stopped working. I was unable to make or receive any calls. When I went to magicjack.com and chose l...
Entity
Categories: Miscellaneous Electronics
25, Report:
#904997
Posted Date:
Jun 30 2012
magic jack Charged my credit card 3 second after telling me it wont be charged until 31st day.Also hidden fees. Internet
Please wait for a site operator to respond.
You are now chatting with '
Your Issue ID for this chat is LTK554078451505X
Hello, how may I help you?
Hello I just was speaking with Josh and he advised me that my card had not been charged. I just order magic jack not eve...
Entity
Categories: Telephones