1, Report:
#1495240
Posted Date:
May 14 2020
Volaris Airlines Concesionaria Vuela Compañía de Aviación, S.A.B. de C.V. Covid-19 Ticket Change Policies Lack Complete Information Mexico City Santa Fe, Álvaro Obregón
Booked two March 23 tickets from Guadalajara to Phoenix & changed flight date to March 20 because of State Department advisory. Looked at flexible carona virus ticket change policies on website, which said no change fee, only the cost difference in flights. Made change from March ...
Entity
Volaris Airlines
Categories: Airline Companies
2, Report:
#1431055
Posted Date:
Feb 25 2018
Volaris Airlines, volaris.com Bait and Switch Estado de Mexico
We paid for direct flights at expensive fares over holidays....booked 5 months in advance......30 days before flight emailed us flights were 1 and 2 stops and return was overnight flight......No rebate on tickets or free hotels....no good option was offered....We decided to stay 2 e...
Entity
Volaris Airlines, volaris.com
Categories: Airlines
3, Report:
#1344176
Posted Date:
Dec 19 2016
Volaris Airlines VOLARIS AIRLINES :MOST UNETHICAL AIRLINE ON THE PLANET MEXICO AND US Internet
We ( my husband and I as I need him as a care provider due too my medial condition) paid extra for a no fee changeable ticket. Shortly before the scheduled flight my lung filled with fluid and my doctor would not permit me to fly. We sent a letter from our doctor explaining why my...
Entity
Volaris Airlines
Categories: Airlines
4, Report:
#1303368
Posted Date:
May 03 2016
Volaris Airlines Volaris Airlines is in business to rip off its customers! Mexico City
Volaris traveler beware! You need to read the fine print in the Volaris legal section first. For an international travel you need to arrive at the Volaris counter 180 minutes before departure. On April 27th 2016 I arrived 60 minutes before departure at Chicago Midway to fly to Morel...
Entity
Volaris Airlines
Categories: Airlines
5, Report:
#1208959
Posted Date:
Feb 13 2015
Volaris Airlines The most rude, obnoxious people I have encountered working for an airline anywhere in the world. Puebla, Mexico Nationwide
I have traveled in many nations with many airlines. This airline is a Mexican airline and hires people who delight in treating the customer with disdain and rudeness. I will never fly it again when in Mexico and will chooose the more costly but much more professional Aeromexico ...
Entity
Volaris Airlines
Categories: Airline Personnel
6, Report:
#1114647
Posted Date:
Jan 11 2014
Volaris Airlines ...charged me over $330 to buy a ticket for my 1-year-old despite it being illegal to do so in Mexico. Mexico City Mexico
I bought tickets online for my family to fly home for Thanksgiving in 2013. Upon arriving at the airport to fly from Zacatecas (ZCL) to Chicago Midway (MDW) they said their system wouldn't let them print a boarding pass for my daughter, saying that she was two years old (despite the...
Entity
Volaris Airlines
Categories: Airline Companies
7, Report:
#1106044
Posted Date:
Dec 11 2013
Volaris Airlines Volaris MUST READ!!! THIS POOR EXCUSE OF A COMPANY CANCELS FLIGHTS IF THEY DONT HAVE ENOUGH PASSANGERS! Denver Colordao Internet
If you want to ruin your entire vacation then go ahead and fly volaris. VOLARIS is the WORST airline that has ever been allowed to fly. They advertise really cheap flights but you end up actually spending more and ruining your vacation. I have experience every bad comment made in th...
Entity
Volaris Airlines
Categories: Airline Companies
8, Report:
#1078494
Posted Date:
Aug 23 2013
Volaris Airlines Volaris robbed blind www.volaris.mx/
My name is Jessie, and recently went on a vacation with my fiance from SACRAMENTO CALIFORNIA to GUADALAJARA MEXICO, to visit family memebers. I made the flight reservations two weeks in advance and purchase the tickets round trip with additional luggage.Upon our return everything tu...
Entity
Volaris Airlines
Categories: Federal Government
9, Report:
#1045271
Posted Date:
Apr 22 2013
Volaris Airlines AFTER PURCHASING A PROMOTIONAL TICKET VOLARIS WOULD NOT HONOR NOR CREDIT THE TICKET Los Angeles, California
AFTER PURCHASING A PROMOTIONAL TICKET VOLARIS WOULD NOT HONOR NOR CREDIT THE TICKET
I purchased A ROUND TRIP promotional ticket from LAX to ZCL (Zacatecas) for February 15, 2013. When I arrived at LAX Volaris Check-In they would NOT honor the promotional ticket. I had...
Entity
Volaris Airlines
Categories: Airline Companies
10, Report:
#922874
Posted Date:
Aug 05 2012
Volaris Airlines, Volaris Attempted to force payment for supposedly being over kilo limit for baggage Blvd Kukulcan Km 12.5 77500, Mexico
I was traveling with my family - a total of 7 - and we were returning from our stay in Cozumel. Our flight departed from Cancun and the Volaris rep was trying to say that our bags were 40 kilos over the limit. We did not buy anything that would significanly increase the weight of ou...
Entity
Volaris Airlines
Categories: Airline Personnel
11, Report:
#814668
Posted Date:
Dec 28 2011
Volaris Airlines-Tijuana Mexico Volaris Horrible Customer Service left 8 of us stranded in Tijuana Mexico Tijuana, Other
We purchased tickets from Tijuana to Guadalajara for our Christmas vacation. It was 9 of us coming down from Northern California. We crossed the border into Tijuana at 4:30am to arrive at the airport at 5:15am. After having to pay over $220 US dollars at the airport for permits to e...
Entity
Volaris Airlines-Tijuana Mexico
Categories: Airline Personnel
12, Report:
#696923
Posted Date:
Feb 18 2011
Volaris Airlines Bait and switch false advertizing glazed with iresponsability , Internet
I had paid Volaris for direct flights to and from Miday airport in Chicago to Guadalajara Mexico departing jan 26 returning Feb 13th. They took my money and then gave me a flight from Ohare with a layover in Houston.
On the way back from Guadalajara they also canceled and placed...
Entity
Volaris Airlines
Categories: Air Travel
13, Report:
#630632
Posted Date:
Aug 12 2010
Volaris Airlines Attempted an unauthorized charge my credit card, Tijuana, Internet
I was contacted by my credit card compay because of suspicious activity on my account. Apparently Volaris, a Mexican airline based in Tijuana, was trying to make unauthorized charges my account. I have never heard of this airline until today. We have blocked the charges.
Entity
Volaris Airlines
Categories: Airline Companies