1, Report:
#413495
Posted Date:
May 05 2014
Directv Inc. Charged me $49.95 for a service call they said would be free National USA North Carolina
Had an issue with my HD signal, called and spoke with a nice technician trying to troubleshoot it, we could not figure it out so she said I needed a service call and would be charged. I declined the serivce call, and she told me if I got the protection plan that I could avoid the on...
Entity
Directv Inc.
Categories: BBB Better Business Bureau
2, Report:
#1083227
Posted Date:
Sep 10 2013
Directv, Inc Unprofessional, Theft Greenwood Village Colorado
I have had the worst experience with this company and I have only had the service for a week. Directv is supposed to credit my debit card for two installation fees that were charged to my card. One transaction was authorized but since they didn`t show up to install my cable servic...
Entity
Directv, Inc
Categories: Unusual Rip-Off
3, Report:
#1005877
Posted Date:
Jan 30 2013
Directv Inc. Customer Service Rep ATT/Directv Site, Huntington, West Virginia
I worked for Directv for alittle over 3 years, never miss a day the fired me for being rude to a customer, they changed the polices,about who could call in to gain access to the accounts and a drunk customer called in and i was trying to explain t...
Entity
Directv Inc.
Categories: Questionable Activities
4, Report:
#458744
Posted Date:
Jan 21 2013
Directv Take Action - Help for victims El Segundo California
Like many, I purchased a Directv HD receiver from Circuit City only to find out what a deceptive company Directv is:
1)No matter what you pay for a receiver from a 3rd party, you never own it, you will get charged a monthly fee for it over and above what you pay for the receiver an...
Entity
Directv
Categories: Satellite Companies
5, Report:
#991070
Posted Date:
Jan 04 2013
Direct TV DIRECT TV Settles with 49 States Attorney Generals per BBB 2010 Internet
Direct TV is not a BBB accredited company. They are not required to be, and may have chosen not to be. At the BBB website, they currently hold a D+ score by BBB. This is based on a number of items which you can read at the BBB website:
The reason for their D+?
...
Entity
Direct TV
Categories: Satellite Companies
6, Report:
#834712
Posted Date:
Feb 06 2012
DIRECTV, Inc./Satellite-TV Directv Ignores complaints on charges twice higher than advertised,mute to 3 letters demand for explanation. Greenwood Village, Colorado
Immediately after a complete whole month service I wrote a complaint to Direct TV on November 10, 2011 disputing the charges for September and October. The September charge is questionable because the equipment was only installed September 28th, whereas the statement date is 29th, o...
Entity
DIRECTV, Inc./Satellite-TV
Categories: Satellite Companies
7, Report:
#803288
Posted Date:
Jan 05 2012
Directv Inc. Outrageous cancellation fee Internet
We were thnking about changing our communications over to a company (Charter) that could cover cable, internet and phones for our entire business. We called Directv the last week of October and asked if there would be a cancellation fee and were told that there would be no cancellat...
Entity
Directv Inc.
Categories: Satellite Companies
8, Report:
#620313
Posted Date:
Jul 02 2011
DirecTV, Inc. URINATED on floor; charged for free installation; why DirecTV has an F rating with BBB! El Segundo, California
Why does DirecTV have an F rating with the BBB? Go to BBB.org and search DirecTV of El Segundo, CA and you can see the failure report for DirecTV for yourself! Why is DirecTV rated at the absolute lowest possible rating, an F? I will tell give you a few examples of why!
First off, ...
Entity
DirecTV, Inc.
Categories: Satellite Dish Companies
9, Report:
#706152
Posted Date:
Mar 15 2011
directtv they promised me rebates for two years,and cancelled them after six months. Internet
On 8/30/2010 We ordered Direct tv's Choice Xtra package for $34.99 a month which usually is $64.99.I was offered the NFL premier package after one month on 10/2/2010 for five months.I asked the operator if I could go back after five months,and still get my original rebates (see bott...
Entity
directtv
Categories: Cable TV
10, Report:
#700945
Posted Date:
Mar 15 2011
Directv satellite, cable, tv Internet
DirecTV, Inc.
2230 East Imperial Highway
El Segundo, CA 90245
Website: http://www.directv.com
Phone: (800) 531-5000
Complaint Text
I got service, I have it installed by one of their professional installers.
Within a month, we have a problem with the equipment. They have ...
Entity
Directv
Categories: TVs & VCRs
11, Report:
#671185
Posted Date:
Dec 17 2010
DirecTV, Inc Shady business practice, Their policy to not refund money, no money back guarantee, buyer beware when purchasing recievers as DirecTV will send out older models with older techology, yet charge full price El Segundo, California
I am a long time DirecTV customer and opted to get a new LED LCD TV. I upgraded my existing DVR to an HD DVR for $199. I have not had issues in the past until this HD DVR experience. I purchased the HD DVR online 12/10. DirecTV typically sends out their recei...
Entity
DirecTV, Inc
Categories: Satellite Companies
12, Report:
#634762
Posted Date:
Sep 12 2010
DirecTV Inc. Direct TV, directv.com Bait and Switch, Combative Customer Service, Unethical Business Practices, Internet
I'm fed up with DirecTV. I've never seen a company more unwilling to work with their customers. They have been unwilling to even make an effort at basic customer service, and their customer service reps have been combative with me on the phone. Here's what's happed thus far.1. I sig...
Entity
DirecTV Inc.
Categories: Cable TV
13, Report:
#604526
Posted Date:
Jun 03 2010
DirecTV Inc., Mastec, Advanced Technologies Mastec, Shady work practices, cheating people out of hard earned money Miami, Florida
DirecTV and Mastec have used deceptive business practices to gain an unfair business advantage against the very workers providing installation services. These practices include charging companies full retail value for equipment that was installed and activated in customers homes, de...
Entity
DirecTV Inc., Mastec, Advanced Technologies
Categories: Satellite Dish Companies
14, Report:
#609968
Posted Date:
Jun 03 2010
DirecTV Inc - Mastec - Advanced Technologies Failed to honor employment contract internet
Mastec offered me a salaried position which was supposed to pay me based on 40 hour work weeks, and should have included paid holidays from date of hire. MasTec paid for hours worked only and refused to pay holiday pay as obligated by the Employee Handbook January 2010. I requested ...
Entity
DirecTV Inc., Mastec, Advanced Technologies
Categories: Satellite Companies
15, Report:
#603308
Posted Date:
May 14 2010
Directv Inc. Directv Inc. Charged me $49.95 for a service call they said would be free Internet
We switched from Dish Network to DirecTv about a year and a half ago. My wife was at home when the man came to put the dish on. He told my wife the only place he could mount it was on our wood fence. When I got home, I questioned why he put it on a wood fence that could possibly be ...
Entity
Directv Inc.
Categories: Satellite Dish Companies
19, Report:
#491776
Posted Date:
Dec 24 2009
Direct Tv - 2009 Directv,inc Install mistake Internet
On Friday Sept 4, 2009, my neighbor cane over to tell me that my DirectV service is going to be disconnected.Currently I like in a townhouse. I have no direct view of my roof to verify the first install, so I had to take their word for it that they installed it correctly.So when dir...
Entity
Direct Tv - 2009 Directv,inc
Categories: Satellite Companies
20, Report:
#536279
Posted Date:
Dec 09 2009
DIRECT TV Inc DIRECT TV On going billing to increase cancellation costs englewood, Colorado
Directv has continued to bill me since August of 09. To bad for them I have OPID and name, time, and date of call made to cancel service. They are telling me that there was an ASSUMED contract and are trying to get me to pay a cancel fee. They do not have a single ...
Entity
DIRECT TV Inc
Categories: Satellite Dish Companies
21, Report:
#493003
Posted Date:
Sep 11 2009
Direct TV DirecTV, Inc A shell game with other peoples money... mine Greenwood, Colorado
I ordered Direct TV 1/24/09, the $34.99 a month package. I'm on a fixed income so I have to be very careful how I spend my money. I did not authorize auto billing.... was auto billed anyway.... did not order any expensive add ons like movie channels or HD TV.... I have an HDTV so ...
Entity
Direct TV
Categories: Satellite Dish Companies
22, Report:
#492352
Posted Date:
Sep 10 2009
DirecTV, Inc. Misleading ad on website stating When you purchase NFL Sunday Ticket Did not say anything about new customers only. Greenwood Village, Colorado
Was trying to order the DirecTV sports package called NFL SUNDAY TICKET after hearing about a promotion for early bird rates and 5 months of movie channels when you signed up. While on the website I noticed on their NFL Sunday Ticket page , https://www.directv.com/DTVAPP/content/spo...
Entity
DirecTV, Inc.
Categories: Satellite Companies
23, Report:
#464502
Posted Date:
Jul 15 2009
Direct Tv - 2009 Directv,inc Installed satelilite dishes on our new roof without permission from us, the owners directv.com Louisville Kentucky
On one of our rental properties, direct tv installed two satellite dishes. Let me point out; this is a two year old roof, of which we spent thousands of dollar to have done. Now, this new roof has holes all over it from them attaching the dishes and cable.
We did not give thi...
Entity
Direct Tv - 2009 Directv,inc
Categories: Satellite Dish Companies
24, Report:
#441034
Posted Date:
Jun 24 2009
Directv Inc. Deceived customer about available services. Greenwood Village Colorado
I recently signed up for Directv after 10 years with Dish Network. The only reason for signing up for Directv was because after being an AT&T customer for 15 years I received a letter stating that the two companies had merged. Upon calling to set up Directv I was told that I would s...
Entity
Directv Inc.
Categories: Satellite Companies
25, Report:
#386419
Posted Date:
Jan 22 2009
DIRECTV, Inc. Unauthorized Charges From Direct TV Greenwood Village Colorado
On 10-19-2008, Direct TV process an unauthorized charge to my account in the amount of 988.71. I have never had Direct TV and at this point NEVER WILL! My roomate had Direct TV and I made a payment on the account in July of 08. I selected NOT to have a recurring payment and got a co...
Entity
DIRECTV, Inc.
Categories: Satellite Companies