- Report: #1490840
Complaint Review: BikeLab - Malibu California
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Author Confirmed
Why?
BikeLab
PO Box 521 Malibu, 90265 California, United States
Phone:
310-425-2878
Web:
https://bikelab-mobile-bike-shop.business.site
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BikeLab Conor Colburn, Shannon Colburn I paid in advance to repair 3 bicycles. The company has kept my money and my bicycles. Malibu California
BikeLab is a mobile bicycle repair company. On January 14,2020, BikeLab removed 3 bicycles from my home for repair: a Cannondale SuperSix road bike, a Cannondale F29 mountain bike and a Redline BMX bike. I paid $481.53 in advance to have the bikes repaired and returned to me within 48 hours.
It has now been 10 days. BikeLab has promised repeatedly to provide me with a delivery window and then never follows up in doing so. Concerned, I went on Yelp and see other several other customers with similar complaints, and in some cases customers have still not received their bikes back after 4 months or more.
1 Updates & Rebuttals
Malibu,
California,
United States
California,
United States
This issue has been resolved.
#2Author of original report
Mon, January 27, 2020
This issue has been resolved.
