We hired them to clean our drapes based on what they told us, that is that they used a best-in-industry priority system and their own special company-trained people which was a lie. They didn't do a good job cleaning or what they promised and they also overcharged my card as I gave them the wrong measurement on the drapes and called them back a few minutes later and told them the mistake and they said they would adjust it and they never did.
All they do is subcontract the work out with anybody they can find in the area and triple charge you for what you could have called and got yourself. They will tell you they don't do that and they use their highly trained people with their special equipment and process and they don't.
Beware and don't get ripped off by Boss Optima and spread the word so others don't either and let's get these scammers shut down.