I ordered a dongle to pair their Charge 2 watch to my PC. The order was placed on 10/1/20 with a 5 to 7-day shipping window. I called the company on 10/14/20 to ask the status and they told me it had not shipped yet. The company was very quick to charge my account for the order but now they have my money and I have nothing. The watch doesn't pair with very many devices so it is not worth anything to me as I can keep no record of my training. Do not buy Fitbit!