- Report: #1402601
Complaint Review: 1st-art-gallery - Internet
Reported By:
Jerome175 -
Hilton Head Island, South Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
1st-art-gallery
Internet, USA
Web:
www.1st-art-gallery.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
1st-art-gallery 1st-art-gallery.com Terrible artist, very bad experience Internet
I ordered an oil painting from 1st-art-gallery.com. It was supposed to be a gift for my girlfriend. Their artists don`t understand what exactly need to be done and are unable to follow even simple instructions and revisions take weeks.
I received a proof of the completed painting and asked for 7 different changes. The painting did not look like my girlfriend’ cat at all!
They never answer their phone! I found out that my paypal account was charged.
I tried to cancel my order because the artists could not fix the problems, I asked for a refund, however, I was told to request more and more changes. This clearly implies that they don't honor their own money back guarantee as advertised on their website!
