- Report: #1059323
Complaint Review: 24 Hour Fitness - Carlsbad California
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Author Not Confirmed
Why?
24 Hour Fitness
PO Box 2689 Carlsbad, 92018 California, USA
Phone:
800-432-6348
Web:
http://www.24hourfitness.com
Categories:
Business Rating:
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24 Hour Fitness Scam 24hour fitness Carlsbad California
Please file a complaint with the Better Business Bureau. Regardless of your location use 24 Hour Fitness’ Carlsbad, California Headquarters to STOP this non sense. ( http://www.bbb.org/san-diego/business-reviews/health-clubs/24hour-fitness-usa-inc-in-carlsbad-ca-9000777/ )
Customers are baited by merchants' advertising products at low prices, but when customers visit, they discover the advertised are unavailable, or are pressured to higher price (switching).
In this case, it is the "All Clubs" Membership (bait) with the (switch) to super sport, at a mafia sized user rate, the most recent Riverside “Eastvale”, California.
In the event this outfit contacts me, please do so in writing NO phone tag games. Please provide the written policy concerning closed clubs and the current method members are being made whole. I am a Unites States Veteran on a fixed income and shall not pay one penny more to have my contract honored.
I shall post this in every scam forum until that time.
2 Updates & Rebuttals
ebanking
Nuevo,California,
Assist your other members 24hr Fitness members
#2Author of original report
Wed, June 19, 2013
Please assist your other members now by providing the written policy concerning “closed clubs”. Please disclose it here on this message board. I shall respond to your correspondence referenced above upon written receipt. In the event you chose not to provide said clause your members may also infer it is non existent and file additional consumer complaints.
Andrea- 24 Hour Fitness
Carlsbad,California,
24 Hour Fitness Concern
#3UPDATE Employee
Tue, June 18, 2013
Thank you for reaching out to us. We are in receipt of your BBB complaint as well as the ones listed on consumer complaint boards. We understand you do not wish to be contacted via telephone and will be sending a letter to your address on file along with a copy of your original membership agreement.
