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  • Report:  #1492022

Complaint Review: Amazon.com Inc - Settle WA

Reported By:
Vanessa - Reno, NV, United States
Submitted:
Updated:

Amazon.com Inc
410 Terry Ave N Settle, 98109 WA, United States
Phone:
(206) 266-1000
Web:
https://www.amazon.com
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Violated consumer rights to fair investigation of Charge Dispute-Unfair, deceptive and fraudulent business practices.

Amazon.com simply "ignored” the requests for investigation of fraudulent charge merchandise delivered (despite reporting fraud charges) with no " Receiver Release" on file of 100lbs left on front porch information in which "Porch Pirates" or "Miss Delivery UPS Driver's Release" $455.10 merchandise. This charge has place my Nevada Unemployment Government issued Debit card NEGATIVE -$455.10 - which is my livelihood depends on.

On August 8-9, fraud charges were place on my Government Unemployment Debit Card. August 10, I notified Amazon it was fraud, do not send,  but Amazon would send return if it should arrive. I was NEVER given a tracking number, so I amuse the package was not shipped.  However, I lean later the package had arrived and left on front porch (100lbs). I did not receive the package, sign for the package or left a “release to leave at front door”.

I seldom use the front door, I use the garage entry. After several months Amazon Jeff Besoz gave the tracking number – 3 months later. Amazon is claiming 21 package has been delivered to my home- with no problem- BUT IF I HAD known a fraud package was arriving – YES I would be on the look out! On August 10, Amazon should have stop the shipping!



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There response to the WA Attorney General Consumer Production is misleading to the trueness of this transaction.  Package was delivered Aug 13-14, 2019 plenty of time to stop and retrieve package- yet it was allowed to continue and sit outside for “?? How long?? “ for porch pirates!



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