- Report: #1315119
Complaint Review: Anytime Fitness Perry Hall MD - Perry Hall Maryland
Reported By:
JoeBaltimoreCo -
Raspeburg, Maryland, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Anytime Fitness Perry Hall MD
Perry Hall, Maryland, USA
Phone:
(410) 529-3020
Web:
https://www.anytimefitness.com/gyms/1712/perry-hall-md-21128/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Anytime Fitness Perry Hall, MD Cancelled in December yet still being charged in July Perry Hall Maryland
As of July of this year, Anytime Fitness of Perry Hall, MD is still charging me for membership ($35/mo) after cancelling in December.
My credit card # changed in December. I received a notice on December 7 that my "ABC*ANYTIMEFITNESS" bill was overdue as my payment bounced. I decided to cancel. I emailed ABC and was told to contact the business, Anytime Fitness of Perry Hall, MD. I emailed then the business to cancel my account. Can't do it by email, I was told, but we spoke on the phone. The guy (Director?) assured me that I was cancelled and replied angrily when I asked for proof. He did insist I give him my new card # - I was OK with using it to pay for the most recent month but concerned they'd rip me off and still charge me - and they did.
I called the business and spoke with someone I believe is the same person. He asked for the email in 12/13, and I sent it. I asked him to cancel my account, so no charge in August, and refund my charges since January. He would not do either, but instead offered double-talk about speaking with owners and following the process. He yelled at me while doing so. I asked him to at least assure me he would not charge me for August. He would not do so. He did offer to call me on my cell later today. As a consequence, I've disputed the July payment of $35, and cancelled my card, which cost me $25 to get a replacement send to me in 2 days.
