Customer Service Team
Culver City,#2UPDATE Employee
Mon, January 21, 2008
Thank you for submitting your concerns. Bidz.com customer service team would like to address some of your concerns. As it appears to be you are an international customer. We have two shipping methods for international purchases. All of the merchandise leaves from our Culver City, CA facility. Shipping Methods 1.FedEx International Mail Service (FIMS)- Orders are shipped to a FedEx sorting facility in New Jersey. Packages are then shipped to your country to be delivered by your local Post Office. Delivery is regularly 3-4 weeks and a up to a maximum of 8 weeks. 2.FedEx Express- Orders are shipped via FedEx, delivery time is anywhere from 7- 10 days. It is very unfortunate to hear that you were not satisfied with your items. We always recommend to our customers to read the entire showcase to have a better idea of how the item looks. Customers must always keep in mind that the images are magnified from 10-30 times the actual item size, which is done so that the customer can see every little detail of the item. Thank you, Customer Service Team