Customer Service Team
Culver City,#2UPDATE Employee
Wed, April 09, 2008
Dear Mr. E, We would like to take the time and apologize for any inconveniences. It is very unfortunate to see that you have not been satisfied with our merchandise. We would like to address your inquiry about our pricing. Bidz.com is the world's largest online jewelry auctioneer. The items are sold via auction. You must always keep in mind that the customer sets the price for the item not Bidz.com We do have items that have a reserve price set, those are higher end jewelry items. Those are only sold when the reserve price is met. All of the items have a description available so that the customer can see the type, quality and size of the item. We disclose as much information as possible. We always highly recommend that if a customer is not familiar with jewelry that they review a jewelry and diamond guide, that way a customer will know exactly what they are purchasing. A jewelry and diamond guide is available for everyone to view on our Help Section. Thank you, Bidz.com