Customer Service Team
Culver City,#2UPDATE Employee
Wed, February 13, 2008
We would like to take the time and apologize for any inconvenience we may have caused. It is very unfortunate the item(s) that was shipped out to you was never delivered. We would like to further assist you with this matter. Every customer has a different situation; we would like to see what we can do to accommodate you in this situation. Can you please provide us with some account information so that this matter can be further investigated? We just need a user name and the invoice number. You can send the information to the following email address: [email protected], Claudia Arenas, Customer Inquiry, we will await your response with the information. Please feel free to contact us directly at 800.444.8124 ext. 418 or emails us at the email address referred above. We are more than willing to assist you with this matter. Thank you for your time and patience.