- Report: #305570
Complaint Review: BIDZ.com - Internet
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BIDZ.com
Internet, U.S.A.
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BIDZ.com Fake jewelry, misrepresentation NOT 14K gold Culver City Internet
"14 K gold" earrings I bought on line have turned black after sitting in jewelry case for a year. Only wore one time for 2 hours. The metal is very discolored. Emailed bidz about this and got no reply. Described online as $ 2,500. emerald gold earrings. Paid around $700.00. They are obviously not 14 K gold. I was ripped off. Several other items were junk, with imitation stones, and metal so thin they will break first time I wear them. Soon will be no BIDZ and no business.
terri
Corpus Christi, Texas
U.S.A.
terri
Corpus Christi, Texas
U.S.A.
4 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Items
#2UPDATE Employee
Wed, February 13, 2008
Thank you for your inquiry. We would like to apologize for any inconvenience we may have caused. Some items are not just solid 14K Gold, some are gold plated. It all varies. If you can provide us with your user name we can review the account and review the item to see why that could have happened to the item. Thank you for your time and patience. Bidz.com Customer Service Team
Customer Service Team
Culver City,California,
U.S.A.
Items
#3UPDATE Employee
Wed, February 13, 2008
Thank you for your inquiry. We would like to apologize for any inconvenience we may have caused. Some items are not just solid 14K Gold, some are gold plated. It all varies. If you can provide us with your user name we can review the account and review the item to see why that could have happened to the item. Thank you for your time and patience. Bidz.com Customer Service Team
Customer Service Team
Culver City,California,
U.S.A.
Items
#4UPDATE Employee
Wed, February 13, 2008
Thank you for your inquiry. We would like to apologize for any inconvenience we may have caused. Some items are not just solid 14K Gold, some are gold plated. It all varies. If you can provide us with your user name we can review the account and review the item to see why that could have happened to the item. Thank you for your time and patience. Bidz.com Customer Service Team
Customer Service Team
Culver City,California,
U.S.A.
Items
#5UPDATE Employee
Wed, February 13, 2008
Thank you for your inquiry. We would like to apologize for any inconvenience we may have caused. Some items are not just solid 14K Gold, some are gold plated. It all varies. If you can provide us with your user name we can review the account and review the item to see why that could have happened to the item. Thank you for your time and patience. Bidz.com Customer Service Team
