- Report: #300726
Complaint Review: Bidz.com - Internet
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Bidz.com
bidz.com Internet, U.S.A.
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bidz.com is a rip off - don't touch it Calafornia Internet
I bought a 'diamond ring' suposedly worth $3,300 - I payed approx $350 AU, it took six weeks to arrive and it is junk. I've seen better fake diamonds. It doesn't even sparkle. I also stupidly paid for a Jem & Jewellery report which I'm sure is forged. Never again!
Leamoker
Altona North
Australia
Leamoker
Altona North
Australia
1 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Auction Information
#2UPDATE Employee
Mon, January 21, 2008
We would like to take the time and apologize for any inconveniences we may have caused. I would like to clarify some of the information that has been misrepresented. Some of the information that has been misinterpreted is shipping time, value of the item, and or diamond quality. Based on the shipping method that was selected by the customer the item arrived within our shipping time. If you look at our shipping information under the help section you can find the information there. Ex. NOTE: IF YOU CHOOSE FEDEX INTERNATIONAL MAIL SERVICE (most economic) YOUR ORDER MAY TAKE UP TO 4 WEEKS FOR DELIVERY. DELIVERY IS VIA YOUR LOCAL POST OFFICE. The compare price is the maximum advertised price on other online websites for the exact item or for something similar. This price in no way reflects the value or retail price of the item. All Gem and Jewelry Reports are done by AIG, Gemological Institute of America. This laboratory is among the most respected laboratories in the diamond industry, and is known for their consistency and unbiased diamond grading systems. Diamonds that are accompanied by these grading reports are the most highly valued in the industry. When a customer is looking at the auction showcase you must always read carefully through the diamond color, clarity and or carat weight. The item in question has been reviewed and on the auction showcase we have given the color, clarity and carat weight among other information. Diamond information: Color: H-I The diamond is near colorless Clarity: I1- I2 Imperfect I1- Surface blemishes or obvious inclusions are somewhat difficult to find with the naked eye. I2- Surface blemishes or obvious inclusions are somewhat easy, or very easy to find with the naked eye. All of the information given can be found at our Help Section: http://ht.bidz.com/ht/help Thank you, Customer Service Team
