- Report: #1167761
Complaint Review: cheapcruises.com - Internet
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Author Not Confirmed
Why?
cheapcruises.com
Internet, USA
Phone:
1-800-972-7447
Web:
cheapcruises.com
Categories:
Business Rating:
(0)
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cheapcruises.com On board credit is a scam Internet
I booked a cruise with cheapcruises.com. We were supposed to get $50 in on board credits. They got my email address wrong and it took a while before I finally got the invoice. I paid for the cruise when I booked it so the invoice was, I thought, a formality.
After several phone calls I got the email problem straightened out but when I finally got the invoice, they informed me that I wouldn't be able to get the on board credit because I hadn't filled out some form in time. No one said anything about either filling out a form or some sort of deadline to get the on board credit.
When I complained to thier customer service they offered a $50 credit on my next booking with them. There will be no further booking with them.
