- Report: #1157198
Complaint Review: Cricket Wireless - Internet
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Author Not Confirmed
Why?
Cricket Wireless
Internet, USA
Web:
www.cricketwireless.com
Categories:
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Cricket Wireless Big RipOff, thieves Everywhere Internet
If you plan to get cricket wireless on your phone BIG DONT.
I got cricket wireless 3 months ago, when I first got it I ( thank God bought a cheap phone), First of all I did everything through the internet. They end up sending the phone to the wrong address. Lucky me it was a business and it was in the same city. When I called them they didnt even do nothing about it.
Today I can say that this company really sucks. I end up chosing the "Unlimited text, Unlimited call" ( I end up finding out that this is not so unlimited as they advertized). My main pick was due to good rates they offered, specially because thay advertized UNLIMITED CALLS to FOREIGN countries, after researching their site I found out that the country I wanted to call was included in their plan ( $35). SO I got a phone and that plan.
Today I found out that their unlimited is not so unlimited, and also they are thieves.
It seems that their is a clause on their privacy policy that they can disconnect you phone without previous notice, or warning you about anything if you dont use the "FAIR" time.... Whatever that means.
My main purpose of getting this phone It was so I could get in contact with my BF that is in another country and spend the time I wanted with him on the phone ( Used to do that with MetroPCS, no problem, but cricket rates were so more appealing so I decided to go with cricket). YES I spend hours on the phone with him.
Well... I paid my bill on the 22nd of the month as I always did. Today I tried to make phone calls and the phone got disconected. I was online with someone and they have told me to go to a store... they gave an address it seems that hey dont even get crickket there. I run into my cousins house and decided to call them. When I called I was informed that I used to many minutes and I had violates their policies. I told them ok them either you get my phone connected or you give me my money back, because I paid my phone yesterday and It seems that I dont get any service. I was told if I wanted my service back on I would needed to go to a store and pay my monthly bill. I told the guy I ALREADY PAID MY BILL ON THE 22. SINCE YOU DONT WANT TO CONNECT MY PHONE REFUND MY MONEY.
He said: WE DONT GIVE REFUNDS...
NOW OBVIOUSLY I AM NOT GOING TO GET THAT PHONE COMPANY ANYMORE. THEY JUST STOLE FROM ME $38.42, AND THEY FALSE ADVERTISE THEIR UNLIMITED EVERYTHING....
THINK TWICE BEFORE YOU DECIDE ON THIS COMPANY, RATES MAY SEEM APPEALING BUT THEY ARE A BIG SCAM...
