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  • Report:  #526983

Complaint Review: Cricket Wireless - Internet/Fort Collins Colorado

Reported By:
Shirley - Fort Collins, Colorado, United States of America
Submitted:
Updated:

Cricket Wireless
Internet/Fort Collins, 80525 Colorado, United States of America
Phone:
Web:
www.mycricket.com
Categories:
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To whom this may concern,



    The date today is November 19th, 2009. Aprrox 2 months ago I had sent in a rebate on a phone I had bought my husband and that rebate was to be for $50.00 but did not hear from anyone re: the rebate. So while I was in the Cricket store in Fort Collins Co. 80521, I bought a new phone for myself, as I was due a new phone because I had my phone for over 1 1/2 years,and at that time had asked them about my rebate . They knew nothjing of it but gave me my rebate form for my new phone which was for $100.00and a rebate form for my husbands phone and told me to explain the circumstances to them , that I had not received my rebate and also told me to send mine in . I did that and I got an E-mail stating I would be receiving my rebates soon. Instead I got two letters stating I did not send in some papers but I did send in everything they had asked for. I am very angey because I have three , not just two, but three phones through them that I pay for religiously every month. And NOWE I am not getting the rebates because they have all of the paperwork as they asked me to send that to them . I still have my boxes and proof they came from them and I want my rebates back.



                                                             Thank you



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