- Report: #1193163
Complaint Review: Custom Built Personal Training - Norcross Georgia
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Custom Built Personal Training
3295 River Exchange Drive, Suite 216 Norcross, 30092 Georgia, USA
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Custom Built Personal Training Bait and Switch Norcross Georgia
I signed up with a gym that contracts with these scammersand immediately Custom Built personal training contacted me - don't sign up for that "service" unless you want to become a victim !!!!. They are experts at the bait and switch game! I was promised a specific trainer, BMI testing, meal plans, progress reports, workout schedules with what exercise to do when not training, to name just a few of the fabulous perks with these "people" and I use that term a little loosely, but once I signed the contract all of those promises evaporated.
They are a rip - off - they lock you into a contract for 12 months and they charge you 15% of the overall contract regardless of how much you paid on the contract so they charged me almost 800.00 dollars to stop the contract even though I paid 1,169.00 so basically this contract cost me about 2000. Their customer service is rude as well - I think Kimberly is the only person in customer serivice and she will do nothing for you - she's super hateful and seems to enjoy making the world a little more crappy.
They're trainers are paid minimum wage even though the company is ripping people off for inordinate amounts of money. They're so greedy they can't pay their people well. Also your training is relegated to one small room with free weights and yoga mats. This is the single worst personal training experience I have ever had. And had I been a bit more savvy I would have explored the reviews of this company before I sgined up. There are scores and scores horrible reviews and complaints about this company. Why doesn't the AG investigate them. I bet if they scratched a little harder or looked at the underbelly they would be shocked at what they find. Buyer Besare -these "people" are dirty and they will rip you off!!!! They should be ashamed at what they do.
