- Report: #68897
Complaint Review: Dell Computer Corp. - Austin Texas
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Dell Computer Corp.
8801 Research Blvd Austin, 78758 Texas, U.S.A.
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Dell Computer Corp. ripoff 9 month old computer has gone down 3 times company refused to replace Austin Texas
New computer purchased Jan. '03 has been out of service three times since then, each time longer.
Fixed the first time after a week. The second after 3 weeks. Now going on 2 months they have not been able to fix and refuses to replace unit.
They told me in e-mails a few times to open unit and try to find out what was wrong. Since I have a service contract for three years and am not qualified to work on computers I refused.
Ron
St Francisville, Louisiana
U.S.A.
Fixed the first time after a week. The second after 3 weeks. Now going on 2 months they have not been able to fix and refuses to replace unit.
They told me in e-mails a few times to open unit and try to find out what was wrong. Since I have a service contract for three years and am not qualified to work on computers I refused.
Ron
St Francisville, Louisiana
U.S.A.
